UPDATE: After my initial review, EasyKeys provided a 100% refund for the keys that did not work. Honestly, I did not reach out to them with the issue as I, unfortunately, get exhausted with chasin... See more
Company replied
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EasyKeys.com provides replacement keys, locks and accessories for office furniture, filing cabinets, desks, cubicles, credenzas, cam locks, mailbox locks, padlocks, tool box locks and much more. Let us worry about the details, and relax knowing that your order is guaranteed, will most likely ship the same day, & can arrive by 10 am tomorrow! And if you can’t relax, we have real people to answer your questions via phone, email, and live chat.
11407 Granite St., 28273, Charlotte, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 24 hours
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I’m an NC licensed locksmith and Easy Keys has been a wonderful resource many times. They are knowledgeable, on point, and very easy to communicate with. They even have an in town pickup option.
I needed a replacement key for an old file cabinet. Used the number from the lock, submitted a photo just in case, key came in the mail and worked perfectly!
Keys fit the only issue it took awake to get them over 10 days
Exactly item I bought
Perfect service when wrong package received and resend item immediately
Thanks so much
Fast Response and Delivery. I ordered 3 keys that came well packaged and all work. Thank you!
Responsive and helpful. Your representative verified that you have replacement keys fir all 5 locks I needed keys for before I placed the order. One key did not work. Your representative asked for photos if luck and key, figured out the problem and replaced it promptly. Great customer service and easy to work with.
My 1st key never made it here. I called & easy key sent me another one immediately. Great Co...
The ease in finding the right key and placing the order was excellent. Unfortunately, the key could not lock the file cabinet we had. The cabinet is very old.
Thank you.
You were unable to supply new key or blank that I could use to cut key. No refund or help offered.
Sent another copy 8/5.Thanks

Reply from EasyKeys.com
I made a mistake on my order and called service they helped me correct my order and get it out to me in a timely manner. Very polite and hepful
First keys I received didn't work. Customer support was pleasant and got me replacement keys. Very good experience.
Very helpful in getting me the right key to replace a long lost key and when the first did not fit they made a second off a picture of the broken key. Fantastic...Quick...Professional
The 2nd key works & thank you for the correction . Fast responced. Joe P.
The first key came out great.The second key does not work , as well as the replacement, that was sent. They have always been very good about making things right. I will contact again regarding key #1030.
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