Impossible to get a hold of anyone. Customer service is terrible. Finally got a hold of them for an address change & add an occasional driver and my insurance more than doubled (same postal code) wi... See more
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See what reviewers are saying
If could give 0 stars I would...I applied for a policy ..then after checking everything they updated the policy price which was fine..I accepted the offer ..then never heard anything back from Sonia..... See more
Sent me an email addressed to me, with a policy in my name, with a quote for someone I never even heard of, for a vehicle I never owned nor had a license for, senls asking for clarification, weeks lat... See more
We bought a CAA Easy insurance policy for our car. Easy Insurance ended the tie up with CAA in a year. When we went to another broker, we got a feedback that insurance is not reflected against my wif... See more
Company details
Information provided by various external sources
EasyInsure is Canada’s first ever full-service online insurance broker. Since our inception in 2007, by founders Grant Belanger and Leen Meyer, we have experienced significant growth and are now one of the fastest growing insurance brokerages in Canada. Tens of thousands of individuals and businesses have purchased insurance through us. With our focus expanding beyond personal insurance, we also offer a full suite of commercial insurance products. Some of the largest commercial groups in Canada have chosen us for their insurance needs.
Contact info
880 North Service Road, Suite 104, N8X3J5, Windsor, Canada
- 800-679-2640
- info@easyinsure.ca
- easyinsure.ca
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Excellent customer service!
Great customer service, answered all my questions, will refer to friends and family.
awesome service with great price !!!
great price, wonderful support
as many say but Easy Insure do
"only a phone call away"
Completey Ignored when i needed asssistance
Sometime things happen and somethings get misses, and on one occasion this week there was a glitch and a transfer was late causing an nsf payment, so rather then actually answering an email to 1) change a withdrawal date to prevent any further issues and 2) withdraw the funds that day I was completely ignored, and have to spend additional money to courier a cheque half way across the country.
This is not good business, they take three months premium, then when it have an issue they threaten to cancel after two months, the contact in have ignored me. They don't want to take the money to fix the problem, essentially treating extreme poorly.
I will be making sure that everyone I talk to for the liability insurance (that is a lot of people I am in contact with that use this company) to switch when they renew.
I would name names here, but no point when nothing will ever happen, he won't reply, the company does not care about the people that purchase liability insurance and they sure as hell can't be bothered to help.
Go Elsewhere, this is a terrible company to deal with when something happens and you need help.
As I said, I expect nothing to be done, no apologies, no employees being held accountable or this meaning anything.

Reply from EasyInsure.ca
They have excellent customer service and are very cooperative.
Same as above however, thanks for taking the responsibility and providing the best possible service.
Best regards,Sunnia Shabbir
EasyInsure = Old school service + modern convenience
The folks at EasyInsure have saved me hundreds of dollars per year. I get old school consultative service on the phone coupled with modern, easy to use online convenience for payment, receipting and certificates/proof of insurance, delivered instantaneously. Perhaps equally important to the dollars saved is the time and peace of mind gained in working with them.
Service Plus
Very pleased with the quality of the service. Easy to navigate the process. Would recommend to all.
Did not get any call back for my call.
I did not get any invoice for my payment so far. I tried by phone and emails. But got the worst response. Still waiting for that.
Sorry to say that Customer service is very poor

Reply from EasyInsure.ca
Reasonable price with excellent service !!!
I am happy with the pricing and service of Easy insurance.
Very Best
I have been with EasyInsure for several years.They make the renewal process very easy and personnel are very friendly. I would highly recommend them.
good and easy
Like their name these folks are friendly, personable and It's easy to do business with them. The communications and responses are timely and makes the E& O requirements easy to understand and put in place.
everything is good except the connecting phone take so long ?
I don't like put it trough the song ?
Quick, easy, decent pricing.
Quick and easy online renewals, decent pricing. No claims experience, thankfully.
Happy but a little late to have a response.
This is a great company that did what promised. The only thing is that it took 4 days to reply my second message.But finally prepared.
Excellent
I am very happy with this company when it comes to my errors and ommission insurance. The renewal fee's is good and it's so easy to renew on line.
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