Easy Garden Irrigation Reviews 

7,614
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 665 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product range and quality, noting the ease of finding and ordering items. Many people highlight the fast and efficient delivery service, with orders arriving promptly and well-packed. The customer service is also frequently commended for being helpful and responsive, making the overall purchasing process a pleasure. However, some customers mentioned receiving incomplete orders, with missing parts or damaged parcels upon arrival. A few other people also felt that product information could be improved, suggesting clearer advertising, better labeling for parts, or more detailed instructions for certain products.

What people talk about most

Product

Users describe positive interactions with products, frequently highlighting their great quality and value for... See more

Delivery service

Consumers are highly satisfied with the delivery service, consistently reporting that orders arrive on time... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as fantastic, helpful, and a... See more

Order

Customers had positive experiences with order, praising the ease of ordering and fast delivery. Many... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using Gardena products for over 30 years. quality cannot be surpassed. I still have a Gardena WT 1030 from 2000 watering the hanging baskets from 2000. Easy Garden Irrigation dispatched the i... See more

Company replied

Rated 5 out of 5 stars

Ah excellent product - I’m excited by it! You could do better though with knowledge and additional products to user. Needed, a volume meter so user knows how much water is delivered. Easy to connect... See more

Rated 5 out of 5 stars

Easy to order parts arrived fast. The online video and guides are really useful if it’s your first designing and installing a drip irrigation system. I would fully recommend designing your system on p... See more

Company replied

Rated 5 out of 5 stars

The company holds a great range of irrigation kit items and lots of online guidance. Delivery was fast and telephone service was helpful. An extra that would be nice is a brief title saying what each... See more

Company replied



Company details

  1. Irrigation Equipment Supplier
  2. Garden Center
  3. Landscaping Supply Store

About Easy Garden Irrigation

Written by the company

Easy Garden Irrigation is a UK retailer of garden irrigation products. We specialise in Garden Watering Systems, an easy way to keep gardens watered all year round. Here at Easy Garden Irrigation, we believe in making things as simple as possible for our customers.

We have a great selection of micro irrigation systems to suit every garden. Whether you're looking for drip irrigation, micro sprays or a pop-up sprinkler system, we're sure you'll find what you're looking for.

We also stock an extensive range of garden hose pipes, hose reels, lawn sprinklers and other garden watering products.

We're stockists for major brands including Hozelock, Claber, Gardena, Rain Bird, Antelco and much more

We offer free advice for customers that ranges from simple recommendations to elaborate irrigation system designs for gardens of all sizes. Get in touch with our friendly team today to see how they can help.

Written by the company

Hassle Free Returns

30 Days Hassle Free Returns Policy

30 Days Hassle Free Returns Policy
No laborious returns process. Just get the items you want to return back to us within 30 days and we'll issue you a refund. Return within 7 days of receipt and we'll refund the cost of sending it back to us.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(7,614)

669 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and great price…

Great service and great price slightly let down by their courier of choice.

16 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

We're happy to hear that you found our service and prices great, though we're sorry to hear our courier didn't quite meet your expectations. Thank you for your feedback!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service, product arrived promptly which was excellent as I had left it rather late to order the irrigation system before our Holiday. And cheaper than a very well known online retailer. Cannot fault.

8 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Sue,

Thank you for your wonderful feedback. We’re delighted to hear that your irrigation system arrived promptly, especially with your holiday approaching. It’s great to know that we were able to provide both excellent service and competitive pricing. We understand how important it is to have everything in place before travelling, so we're pleased we could help ensure your plans stayed on track. Thank you for taking the time to share your experience. We truly appreciate your support and look forward to assisting you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Easy to use website and great service

Easy to use website and great service

15 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Paul,

Thank you for your wonderful feedback. We’re delighted to hear that you were pleased with the expert advice, excellent service, fair pricing, and quick delivery you received. Providing knowledgeable support, great value, and reliable service is at the heart of what we do, so your comments are greatly appreciated. Thank you for your support. We look forward to assisting you again with any future irrigation projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Regular satisfied customer

Expert advice, excellent service, fair prices, quick delivery.

11 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Anthony,

Thank you for your wonderful feedback and support. We’re delighted to hear that you were pleased with the expert advice, excellent service, fair pricing, and quick delivery you received.  Providing knowledgeable support, great value, and reliable service is at the heart of what we do, so your comments are greatly appreciated.  We look forward to assisting you again with any future irrigation projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent service

Items arrived very quickly and were exactly what I needed.

15 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Heather,

Thank you for your kind feedback. We’re delighted to hear that your items arrived quickly and were exactly what you needed. We truly appreciate your support and are pleased to have helped you find the right products. We look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent.

Excellent communication from ordering to despatch and delivery. Very welcoming when placing orders regardless of total cost. Would recommend.

15 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Lawrie,

Thank you for your wonderful feedback. We’re delighted to hear that you were pleased with the communication throughout your order, from purchase through to despatch and delivery. It’s especially rewarding to know that you felt welcomed and valued regardless of the size of your order. We believe every customer deserves the same high level of service and attention, so your comments mean a great deal to us. Thank you for your recommendation and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Easy to communicate with and gave good…

Easy to communicate with and gave good advice.

30 May 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi John,

Thank you for your kind feedback. We’re delighted to hear that you found us easy to communicate with and that the advice we provided was helpful. Providing knowledgeable support and excellent customer service is something we take great pride in, so your comments are greatly appreciated. We truly appreciate your support and look forward to assisting you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Good company comprehensive products for…

Good company comprehensive products for the gardener

12 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your review! We're happy to hear that you found our range of products comprehensive and suitable for gardeners. Your feedback is much appreciated.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service

12 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Alan,

We're happy to hear that you found our service fast and efficient! Thank you for taking the time to leave your feedback.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Emily,

Thank you for your feedback. We’re delighted to hear that you were pleased with the speed of dispatch and delivery. We truly appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 4 out of 5 stars

Excellent customer service

Forgot to put the 4mm pipe in the irrigation kit but sent it out immediately.
Excellent customer service, and the irrigation kit is now installed and working perfectly.
I do think the kit should include a few more elbows. I was expecting 2 packets of 5 but only got 2 elbows which was not enough.
All in all would highly recommend.

3 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Martin,

Thank you for taking the time to leave your feedback.  We sincerely apologise for the missing 4mm pipe from your irrigation kit. While this should not have happened, we’re pleased that our team was able to resolve the issue quickly and get the missing item dispatched to you without delay.  It’s great to hear that the system is now installed and working perfectly. We also appreciate your comments regarding the number of elbows included in the kit. Customer feedback is invaluable in helping us review and improve our product offerings, and we will certainly take your observations into consideration. Thank you for your understanding, your recommendation, and for giving us the opportunity to put things right. We truly appreciate your support and look forward to helping with any future irrigation projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi J J,

Thank you for your kind feedback. We’re delighted to hear that you found our service both fast and accurate.  We truly appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Delivery very.good

Delivery very.

3 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Jeffrey,

Thank you for your feedback! We're happy to hear your delivery experience was very good. We appreciate you taking the time to leave a review.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

I have used easy garden Irrigation a…

I have used easy garden Irrigation a number of times and have been very pleased with the service everything that I ordered was delivered on time .

2 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Michael,

We're happy to hear that you've been pleased with our service and that your orders have always arrived on time. Thank you for taking the time to leave us a review!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Good Service throughout

Good Website ordered on line. Delivered as promised.
One small fault but rectified quickly. Happy to use again

9 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi William,

We're happy to hear that your order was delivered as promised and that any issues were quickly resolved. It's great to know you'd be happy to use us again!

Thank you for your feedback.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Good advice and prompt delivery of…

Good advice and prompt delivery of quality goods

2 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi John,

We're happy to hear that you found our advice helpful and that your order arrived promptly! Thank you for taking the time to leave your feedback.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Great

Easy website to use. Regular friendly communication from the company; going out if their way to welcome me to their site and thanking me for the purchase of Fitt NTS Master Plus garden hose. Hose arrived on time and was securely packed. Hose itself is if excellent quality. Very happy with overall experience. Would definitely recommend company to others.

8 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

We're happy to hear that you found our website easy to use and that your Fitt NTS Master Plus garden hose arrived on time and securely packed. It's great to know you're pleased with the quality and our communication. Thank you for taking the time to share your experience and for recommending us to others!

Kind regards,
James - Customer Support

Rated 4 out of 5 stars

This irrigation system is a quality…

This irrigation system is a quality piece of kit. What lets it down for the one with 50 connectors is:
-it needs more connecting parts, large elbows, T connectors, and end parts;
- it also needs more small connectors;
- I have also ran out of the small pipe, 20m is not enough.
- if you have different size pots, the dripsper with 2l/hr(advertised) would be better as 4l/hr is quite high for small pots.
- It would be helpful if the company provided a decent cutter and hole punch. The existing punch is really painful to use on the hands.
I have needed to purchase these additional parts to fit this kit in my garden.

9 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Kamala,

Thank you for taking the time to share your feedback! We're happy to hear that you found the irrigation system to be a quality piece of kit. We appreciate your detailed suggestions regarding the connectors, pipe length, dripper options, and the cutter and hole punch. Your comments are really helpful and will be shared with our product team for future improvements.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

A good selection of irrigation items by…

A good selection of irrigation items by hozelock,all set out so you coukd easily identify the items you required and, if ordered before 12.00, they arrived the next day.

8 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Ian,

Thank you for your wonderful feedback. We’re delighted to hear that you found our Hozelock irrigation product range easy to navigate and that you were able to quickly identify the items you needed.  It’s also great to know that your order arrived promptly and that our delivery service met your expectations.  We truly appreciate your support and look forward to helping with your future irrigation projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

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