Easy Garden Irrigation Reviews 

7,611
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 665 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product range and quality, noting the ease of finding and ordering items. Many people highlight the fast and efficient delivery service, with orders arriving promptly and well-packed. The customer service is also frequently commended for being helpful and responsive, making the overall purchasing process a pleasure. However, some customers mentioned receiving incomplete orders, with missing parts or damaged parcels upon arrival. A few other people also felt that product information could be improved, suggesting clearer advertising, better labeling for parts, or more detailed instructions for certain products.

What people talk about most

Product

Users describe positive interactions with products, frequently highlighting their great quality and value for... See more

Delivery service

Consumers are highly satisfied with the delivery service, consistently reporting that orders arrive on time... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as fantastic, helpful, and a... See more

Order

Customers had positive experiences with order, praising the ease of ordering and fast delivery. Many... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using Gardena products for over 30 years. quality cannot be surpassed. I still have a Gardena WT 1030 from 2000 watering the hanging baskets from 2000. Easy Garden Irrigation dispatched the i... See more

Company replied

Rated 5 out of 5 stars

Ah excellent product - I’m excited by it! You could do better though with knowledge and additional products to user. Needed, a volume meter so user knows how much water is delivered. Easy to connect... See more

Rated 5 out of 5 stars

Easy to order parts arrived fast. The online video and guides are really useful if it’s your first designing and installing a drip irrigation system. I would fully recommend designing your system on p... See more

Company replied

Rated 5 out of 5 stars

The company holds a great range of irrigation kit items and lots of online guidance. Delivery was fast and telephone service was helpful. An extra that would be nice is a brief title saying what each... See more

Company replied



Company details

  1. Irrigation Equipment Supplier
  2. Garden Center
  3. Landscaping Supply Store

About Easy Garden Irrigation

Written by the company

Easy Garden Irrigation is a UK retailer of garden irrigation products. We specialise in Garden Watering Systems, an easy way to keep gardens watered all year round. Here at Easy Garden Irrigation, we believe in making things as simple as possible for our customers.

We have a great selection of micro irrigation systems to suit every garden. Whether you're looking for drip irrigation, micro sprays or a pop-up sprinkler system, we're sure you'll find what you're looking for.

We also stock an extensive range of garden hose pipes, hose reels, lawn sprinklers and other garden watering products.

We're stockists for major brands including Hozelock, Claber, Gardena, Rain Bird, Antelco and much more

We offer free advice for customers that ranges from simple recommendations to elaborate irrigation system designs for gardens of all sizes. Get in touch with our friendly team today to see how they can help.

Written by the company

Hassle Free Returns

30 Days Hassle Free Returns Policy

30 Days Hassle Free Returns Policy
No laborious returns process. Just get the items you want to return back to us within 30 days and we'll issue you a refund. Return within 7 days of receipt and we'll refund the cost of sending it back to us.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(7,611)

666 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt communication and delivery on…

Prompt communication and delivery on time

26 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi JB,

Thank you for your kind review! We're pleased to hear you were happy with our prompt communication and on-time delivery. We appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Lovely covering note with order.

Lovely covering note with order.
Excellent advice over the phone to guide my purchase.
Really good installation notes.
Very very good
Look no further if you require some irrigation

26 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Bill,

Thank you for your wonderful review! We're delighted to hear that our advice, installation guidance, and personal touch made a positive difference. We really appreciate your recommendation and look forward to helping you with any future irrigation projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great service

Great service, quick delivery, job done .

26 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your fantastic review! We're delighted to hear you were pleased with our service and quick delivery. We appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Very prompt delivery with excellent…

Very prompt delivery with excellent updates

18 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Antony,

Thank you for your kind feedback. We’re delighted to hear that you were pleased with the prompt delivery and the updates you received throughout your order. Keeping our customers informed every step of the way is something we take great pride in. We truly appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great selection available

Great selection available, good prices and delivery was fast

25 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Kimberly,

Thank you for your wonderful feedback. We’re delighted to hear that you were pleased with our wide selection of products, competitive pricing, and fast delivery. Providing our customers with a great choice, excellent value, and reliable service is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 3 out of 5 stars

The service was good but the product…

The service was good but the product arrived with no instructions (except how to fit an unnecessary and obvious clip on handle) once put together the hose pipe kinks readily.I'm keeping it to avoid the hassle of returning it but I'd rather have chosen a different and hopefully better one. Oh the delight in buying online.

18 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Michael,

Thank you for taking the time to share your feedback.  We're pleased to hear that you were happy with the service you received, but we're sorry that the product itself did not meet your expectations.  We are sorry to hear about the issues you've experienced with the hose kinking, as this has clearly affected your overall satisfaction.  We appreciate you bringing these points to our attention, and we'll review your comments with our product team to identify improvements to both the product information and the supporting documentation.  We would have been more than happy to discuss the issues you faced if we had been contacted, and explore whether there was a suitable solution or alternative product for your needs.  Thank you again for your honest feedback. It helps us improve, and we hope we'll have the opportunity to provide you with a better experience in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Frank,

Thank you for your wonderful feedback and for your continued support.  We’re delighted to hear that you continue to receive excellent service from us. It’s always rewarding to know that our customers can rely on us time and time again. We truly appreciate your loyalty and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

As described

As described. Quick delivery.

24 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Stephen,

Thank you for your kind feedback.  We’re delighted to hear that your order arrived quickly and was exactly as described. Providing accurate product information and a reliable delivery service is something we strive for with every order.  We truly appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Good communication and fast service.

Good communication and fast service.

11 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mark,

Thank you for your feedback! We're pleased to hear you were happy with the communication and quick service.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Very good product

Very good product, 4lt hr drippers.
Fast delivery and no problems

25 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your feedback! We're glad you're happy with the drippers and that your order arrived quickly and without any issues.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

I was impressed by the fast delivery…

I was impressed by the fast delivery and communicaation

25 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Robert,

Thank you for your kind feedback.  We’re delighted to hear that you were impressed with both the speed of delivery and our communication throughout your order. Keeping our customers informed and providing a prompt, reliable service are priorities for us, so your comments are greatly appreciated.  Thank you for choosing Easy Garden Irrigation. We truly appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Responded very quickly to my request to…

Responded very quickly to my request to cancel my order . This had of course nothing to do with Easy Garden's product or services which have always been excellent.

24 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Andrew,

We're happy to hear that you appreciated our quick response to your cancellation request. Thank you for taking the time to leave your feedback and for your kind words about our service!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, very quick delivery, item good quality.

22 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Darren,

We're happy to hear that you found our website easy to navigate and that your order arrived quickly. It's great to know you're pleased with the quality of your item. Thank you for sharing your feedback!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Stocked the products I needed to…

Stocked the products I needed to refurbish my watering system and very good delivery.

17 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Patrick,

We're happy to hear that you found everything you needed to refurbish your watering system and that your delivery went smoothly! Thank you for taking the time to leave us a review.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Great service

Great service, speedy response to issue with delivery (courier problem not Easy Garden Irrigation). Very happy with the items and would recommend to anyone considering purchasing from them.

24 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Simon,

We're glad to hear the delivery issue was resolved quickly and that you're happy with the items.

Thank you for taking the time to leave your feedback.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Very fast seamless service and helpful advice provided

I phoned them for advice on wether a pressure regulator I purchased 4 years ago was in need of replacement.They suggested a couple of tests I could do but suspected as I did that it had now developed a fault.A direct replacement was available so I ordered one and it arrived less than 48hrs later.Very pleased with the speedy dispatch and prompt delivery from royal mail.

23 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

We're glad to hear the advice was helpful and that your replacement pressure regulator arrived quickly!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Great service

Great free design service, which allowed me to buy exactly what I needed. All the items are very good quality and very fit for purpose.

16 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Robert,

Thank you for your review. We’re glad the free design service helped you get exactly what you needed, and it’s great to hear the items are good quality and fit for purpose.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Very quick and excellent product

Very quick and excellent product

23 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Haydn,

We're happy to hear that your order arrived quickly and that you're pleased with the product! Thank you for taking the time to leave your feedback.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Brilliant service delivered quicker…

Brilliant service delivered quicker than I expected kept me informed about the delivery cannot recommend this company enough great service thank you

23 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Phillip

Thank you for your review. We're happy to hear the delivery was quicker than expected and that you were kept informed along the way.

Kind regards,
James - Customer Support

Rated 4 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

We're happy to hear that everything has always worked well for you! Thank you for taking the time to leave your feedback.

Kind regards,
James - Customer Support

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