Easy Garden Irrigation Reviews 

7,612
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 665 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product range and quality, noting the ease of finding and ordering items. Many people highlight the fast and efficient delivery service, with orders arriving promptly and well-packed. The customer service is also frequently commended for being helpful and responsive, making the overall purchasing process a pleasure. However, some customers mentioned receiving incomplete orders, with missing parts or damaged parcels upon arrival. A few other people also felt that product information could be improved, suggesting clearer advertising, better labeling for parts, or more detailed instructions for certain products.

What people talk about most

Product

Users describe positive interactions with products, frequently highlighting their great quality and value for... See more

Delivery service

Consumers are highly satisfied with the delivery service, consistently reporting that orders arrive on time... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as fantastic, helpful, and a... See more

Order

Customers had positive experiences with order, praising the ease of ordering and fast delivery. Many... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using Gardena products for over 30 years. quality cannot be surpassed. I still have a Gardena WT 1030 from 2000 watering the hanging baskets from 2000. Easy Garden Irrigation dispatched the i... See more

Company replied

Rated 5 out of 5 stars

Ah excellent product - I’m excited by it! You could do better though with knowledge and additional products to user. Needed, a volume meter so user knows how much water is delivered. Easy to connect... See more

Rated 5 out of 5 stars

Easy to order parts arrived fast. The online video and guides are really useful if it’s your first designing and installing a drip irrigation system. I would fully recommend designing your system on p... See more

Company replied

Rated 5 out of 5 stars

The company holds a great range of irrigation kit items and lots of online guidance. Delivery was fast and telephone service was helpful. An extra that would be nice is a brief title saying what each... See more

Company replied



Company details

  1. Irrigation Equipment Supplier
  2. Garden Center
  3. Landscaping Supply Store

About Easy Garden Irrigation

Written by the company

Easy Garden Irrigation is a UK retailer of garden irrigation products. We specialise in Garden Watering Systems, an easy way to keep gardens watered all year round. Here at Easy Garden Irrigation, we believe in making things as simple as possible for our customers.

We have a great selection of micro irrigation systems to suit every garden. Whether you're looking for drip irrigation, micro sprays or a pop-up sprinkler system, we're sure you'll find what you're looking for.

We also stock an extensive range of garden hose pipes, hose reels, lawn sprinklers and other garden watering products.

We're stockists for major brands including Hozelock, Claber, Gardena, Rain Bird, Antelco and much more

We offer free advice for customers that ranges from simple recommendations to elaborate irrigation system designs for gardens of all sizes. Get in touch with our friendly team today to see how they can help.

Written by the company

Hassle Free Returns

30 Days Hassle Free Returns Policy

30 Days Hassle Free Returns Policy
No laborious returns process. Just get the items you want to return back to us within 30 days and we'll issue you a refund. Return within 7 days of receipt and we'll refund the cost of sending it back to us.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,612)

666 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful service

Very helpful service. Answered my query quickly and goods arrived quickly too.

14 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Briege,

Thank you for your wonderful review. We're delighted to hear our team was able to answer your query quickly and that your order arrived promptly. We really appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Been using Gardena products for over 30…

Been using Gardena products for over 30 years. quality cannot be surpassed.
I still have a Gardena WT 1030 from 2000 watering the hanging baskets from 2000.
Easy Garden Irrigation dispatched the items well wrapped and arrived when expected.
Will certainly repeat many more purchases in the future.

7 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Richard,

We're happy to hear that you've had such a great experience with Gardena products over the years, and that your recent order arrived as expected! Thank you for sharing your feedback and for your continued support. We look forward to serving you again in the future.

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Painless process

Good stock levels , easy ordering, quick painless delivery.

14 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Rob,

Thank you for your kind review. We're delighted to hear you found our stock availability, ordering process, and delivery service all met your expectations. We really appreciate your support and hope to serve you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Very good service.

14 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Hamish,

Thank you for your kind review. We're delighted to hear you were pleased with our service and really appreciate your support. We look forward to helping you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Very good quick service and products…

Very good quick service and products all good and as described

13 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Carole,

Thank you for your kind review. We're delighted to hear you were pleased with our quick service and that your products arrived as described. We really appreciate your support and look forward to helping you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Easy to use & light

Easy to use & light

6 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Fourbees,

Thank you for your kind review. We're delighted to hear you found the product easy to use and lightweight. We really appreciate your feedback and hope you enjoy using it for many years to come. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent prompt service

Excellent prompt service, good products at good prices

13 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Spokeyp,

Thank you for your kind review. We're delighted to hear you were pleased with our prompt service, product quality, and competitive pricing. We really appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Easy to order parts arrived fast

Easy to order parts arrived fast. The online video and guides are really useful if it’s your first designing and installing a drip irrigation system. I would fully recommend designing your system on paper before ordering your parts I skipped this bit resulting in a second order of parts needed, but these arrived promptly the next day so minimal time lost.

6 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi James,

Thank you for your fantastic and detailed review. We're delighted to hear you found our videos, guides, and ordering process helpful when planning your drip irrigation system. Designing your layout before ordering is excellent advice, and we're pleased we were able to get your additional parts to you quickly, so your project could continue with minimal delay. We really appreciate your recommendation and support. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great service all round

Competitive price for the kit I bought. Arrived quickly, with tracking provided at every stage. Well packaged.
Great service all round.

13 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Sue,

Thank you for your fantastic review. We're delighted to hear you were pleased with our competitive pricing, fast delivery, tracking updates, and careful packaging. We really appreciate your kind words and support, and we're pleased to have provided a great service experience. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

All good

All good. Super easy to order and use. Excellent products!

13 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Yasumy,

Thank you for your fantastic review. We're delighted to hear you found the ordering process easy and that you are pleased with the quality of our products. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

This older version of the connector is better than the newer version

The availability of the original connector which performs better than the newer one

6 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your review. We're delighted to hear you were able to find the original connector you were looking for and that it is performing well for you. We really appreciate your feedback and hope to help you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent service quick delivery

Excellent service quick delivery

10 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Chris,

Thank you for your wonderful review. We're delighted to hear you were pleased with our service and quick delivery. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Good service

Friendly in advising on solutions and helpful in regards to wrongly delivered order.

10 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Keith,

Thank you for your kind review. We're delighted to hear our team was able to provide friendly advice and help resolve the issue with your order. We really appreciate your patience and support, and we're pleased we could find a suitable solution for you. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great value for money products and…

Great value for money products and service. There were a couple of clips missing from my order so they kindly sent me ten replacements free of charge - thank you!

1 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your fantastic review. We're delighted to hear you were pleased with the value, quality of our products, and the service you received. We're always happy to help resolve any issues, and we're glad we could get the replacement clips sent out quickly for you. We really appreciate your support and hope to serve you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

deliveryed on time and reacted to a…

deliveryed on time and reacted to a problem quickly with good advice. thank you

30 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Deborah,

Thank you for your kind review. We're delighted to hear that your order arrived on time and that our team responded quickly with helpful advice when you needed it. We really appreciate your support and hope to serve you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Quality service

Only a small order but dealt with promptly and items arrived quickly. Quality has always been the best I have found...

10 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Rjsl,

Thank you for your wonderful review. We're delighted to hear your order was processed promptly, arrived quickly, and that you've consistently found our products to be of the highest quality. We truly appreciate your continued support, no matter the size of the order, and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Christopher,

Thank you for your kind review. We're delighted to hear that we stock the exact product you were looking for and it was available for purchase. We really appreciate your support and hope to serve you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 1 out of 5 stars

Issues making contact

A great product so far, have a query but you don’t take or return calls so I am on my own !

2 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Dafydd,

Thank you for your feedback, and we're pleased to hear you're happy with the product so far. We're sorry you've had difficulty reaching us by phone. During our peak season, call volumes are exceptionally high, and while our team is working hard to respond to every enquiry as quickly as possible, there can unfortunately be delays. We also offer support via email and live chat (during operating hours), where our team is always happy to help with product advice, orders, or any questions you may have. Please do get in touch through one of these channels, and we'll be more than happy to assist you. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent company

Excellent company. Very professional and very helpful. I would highly recommend them.

10 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Andrew,

Thank you for your wonderful review! We're delighted to hear you found our team professional and helpful. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

On time

On time
Knew when it was coming. Just as advertised

10 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Terry,

Thank you for your kind review. We're delighted to hear your order arrived on time, you were kept informed throughout the delivery process, and that the product was exactly as described. We really appreciate your support and hope to serve you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

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