Easy Crypto  Reviews 2,062

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I recently sold some XRP through BNB to Easy Crypto for NZ payment to my account. I failed to do a memo and contacted Easy Crypto (Matt ) to help me locate the crypto. Matt did a manual search to matc... See more

Company replied

Rated 5 out of 5 stars

Easy crypto really lives up to its name, ive used multiple exchanges before coming accross them, ive used binance, nexo, crypto.com, kucoin, coin base and none of them are as easy quick and low fee... See more

Rated 2 out of 5 stars

Paid by debit card because the service is advertised as “instant” Over 72 hours later, the LTC order is still marked as “delivering”, with no TXID and no transaction visible on the Litecoin networ... See more

Company replied

Rated 5 out of 5 stars

Went through a verification process recently on Easy Crypto and the whole thing was completed in a very timely way with all my various queries answered promptly throughout. Since joining in Feb this y... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

Easy Crypto makes it quick and easy to buy, sell, and swap Bitcoin, Ethereum, and 160+ cryptocurrencies on our exchange, and 50+ directly in the Easy Crypto Wallet. Enjoy secure transactions, local customer support, and built-in investment tools to track and monitor your gains—all with no hidden fees and full transparency. We make it easy.


Contact info

You should know

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 76% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent company and service

Excellent company and service, very helpful and also looking out for their clients' security, much appreciated

16 May 2025
Unprompted review
Easy Crypto  logo

Reply from Easy Crypto

Thanks so much for your review! That's our mission, so glad to hear that you've had that experience with us. All the best for your crypto journey :)

Rated 5 out of 5 stars

Simple and quick

I'm not a frequent trader, so was very happy with the simple and straightforward transaction experience when selling some BTC.

13 May 2025
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Reply from Easy Crypto

We're stoked to hear that we could help make the process easy. Thanks for the review, and happy trading! 🚀

Rated 5 out of 5 stars

These guys are great

These guys are great! My first time doing crypto I accidentally did the wrong number for reference from bank deposit. They sent an email and checked in, assisted me and sent me a bunch of helpful info to stay safe. Highly recommend. I was able to to my first trade. thanks

6 May 2025
Unprompted review
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Reply from Easy Crypto

Thanks for taking the time to write a review! Awesome that our team has helped you feel looked after. Happy trading!

Rated 5 out of 5 stars

Fastest Transfer of Money

The fast turn around time made trading with easy crypto a breeze. Thank you

4 May 2025
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Reply from Easy Crypto

Thanks Leo! Fast and easy is what we aim for. Best of luck in your crypto journey :)

Rated 4 out of 5 stars

Sorting out sell limit with Easy Crypto

I needed to increase my sell limit with Easy Crypto recently and I needed some help with this as I am not very computer savvy. However, the staff at Easy Crypto were super helpful in assisting me in getting this completed quickly and with minimal hassle. Many thanks to Hays and Tara at Easy Crypto with the help in doing this which i really appreciated. Only reason this review was not 5 star was because the process of increasing my limit with Easy Crypto required myself to seek help to complete compliance requirements with Easy Crypto which other might also find challenging with the same less computer ability as myself.

1 May 2025
Unprompted review
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Reply from Easy Crypto

Thanks for your kind words! We'll pass your feedback on to Hays & Tara :)
The process can be a little complicated at times due to our compliance requirements but we're always looking to make this smoother.

Rated 5 out of 5 stars

Great service and trustworthy

Great service for past few years of dealing with Easycrypto. So far I give them the highest trust rating as far as crypto exchanges go (and I've lost money on a few).

2 May 2025
Unprompted review
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Reply from Easy Crypto

Hi Dan, thanks so much for your review and trust in our platform! We'll keep doing everything we can to earn that trust.

Rated 5 out of 5 stars

It took me awhile to navigate your site…

It took me awhile to navigate your site yesterday.....but now that everything is in place it is relatively easy to purchase more coins. Thanx.

1 May 2025
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Reply from Easy Crypto

Thanks for your review Mark. Glad you're all set up - just reach out to our team if you need any help.

Rated 5 out of 5 stars

Great customer service from Andy

Great customer service from Andy, helped identify an issue and contacted me straight away, offering the best support to go forward.

Appreciate it and happy to support a decent company (hard to find in the crypto space!)

22 April 2025
Unprompted review
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Reply from Easy Crypto

Thanks so much for the kind words!! I'll make sure to let Andy know that.

Rated 5 out of 5 stars

Can I use easy crypto in the United…

Can I use easy crypto in the United Kingdom?

18 April 2025
Unprompted review
Easy Crypto  logo

Reply from Easy Crypto

Hi Terry - we are available to Kiwis, Aussies and South Africans as the markets we operate Easy Crypto within. If you have a link to any of those markets get in touch with help@easycrypto.com and we'll advise you as best we can. Thanks for the question.

Rated 5 out of 5 stars

Fantastic!

Only the second time ive used the site and it was very easy...super streamlined and fast to receive tokens.
A++ awsome service

16 April 2025
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Reply from Easy Crypto

Appreciate the feedback and hope you'll continue to enjoy the service! Thanks for the kind words

Rated 5 out of 5 stars

Easy crypto is perfect for Kiwis getting into crypto trading

I have been wanting to do crypto trading for a while now but didn’t know where to start until I found easy crypto and it totally perfect for Kiwis to start investing in crypto I highly recommend this site and community. The support team are totally amazing and super supportive to help you achieve your goals AAA+

14 April 2025
Unprompted review
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Reply from Easy Crypto

Thanks so much for the kind words and review! Delighted to have helped you start your crypto investing journey :)

Rated 5 out of 5 stars

Andy - Customer Services

Im a novice user for crypto and although I did my research (obviously not enough) I reached out to Andy - Customer Servies.

I sent him many emails - and each time he was very patient with me, and he never made me feel stupid with any of my emails.

So thanks so much Andy I appreciate your patience.
Easy Crypto should be proud to have you as a memberof the customer servies team.

Regards
Janice

12 April 2025
Unprompted review
Easy Crypto  logo

Reply from Easy Crypto

Thanks for the kind words and rating! I'll let Andy know straight away

Rated 5 out of 5 stars

Easycrypto

Easycrypto, is just that, easy. From a dinosaur's point of view, I felt quite confident from the start. There was a slight delay in the purchase which was advised as a security measure. Quite reassuring. If this is the level of service and communication to be expected, one can look forward to a very satisfying working relationship.

12 April 2025
Unprompted review
Easy Crypto  logo

Reply from Easy Crypto

Really appreciate your kind words! Yes it's a little daunting to get going so we try to keep you across the process as best we can when onboarding and buying/selling as typically delays have a solid reason behind them. Look forward to supporting your crypto journey

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