Good service and customer knowledge on planning. Delivery was a bit hit and miss when some parts arrived on different days. Purchased extra part that was no longer needed but was unable to return it.... See more

Location
Switch locationProcess Works, Stafford Street, WV1 1ND Wolverhampton, West Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My second time using easy bathrooms, always a pleasure. Neil was very helpful and gave me advice on the products to suit . He has excellent product knowledge. Would definitely recommend
Real good service. Given lots of help and suggestions that got us to our end result which we love. Got a good discount as well. Very pleased. I have recommended them to several of our friends.
They took all the materials and loaded them into my boot.
Company details
Written by the company
Visit Easy Bathrooms & Tiles Wolverhampton for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Top-rated by our customers! Discover why people enjoy shopping with us through their reviews.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
Process Works, Stafford Street, WV1 1ND, Wolverhampton, West Midlands, United Kingdom
- 01902 240831
Complete Bathroom Installation Service
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They took all the materials and loaded…
They took all the materials and loaded them into my boot.
Good service and customer knowledge on…
Good service and customer knowledge on planning. Delivery was a bit hit and miss when some parts arrived on different days. Purchased extra part that was no longer needed but was unable to return it. This was a bit disappointing. But my bathroom looks great and the quality is excellent
Real good service
Real good service. Given lots of help and suggestions that got us to our end result which we love. Got a good discount as well. Very pleased. I have recommended them to several of our friends.

Reply from Easy Bathrooms - Wolverhampton
My second time using easy bathrooms
My second time using easy bathrooms, always a pleasure. Neil was very helpful and gave me advice on the products to suit . He has excellent product knowledge. Would definitely recommend
Friendly Knowledgeable Staff
Friendly Knowledgeable Staff, Quick Delivery , Palleted Delivery
Well supported by staff
Easy Bathrooms Wolverhampton - Customer service not included, the self-service showroom experience!!
I visited the Easy Bathrooms showroom in Wolverhampton on the 8th of July, hoping to get help with a full bathroom renovation. Unfortunately, my experience was extremely disappointing.
As I walked in, both staff members were sat at their desks. Neither acknowledged me, not even a simple “hello” or offer of assistance. At first, I assumed they might be busy, but that clearly wasn’t the case. Over the next 15 minutes, I watched as they got up from their stations multiple times to talk amongst themselves, still not once acknowledging me or asking if I needed any help.
I spent time browsing the displays and taking pictures of items I was genuinely interested in. I was the only customer there, yet I felt completely invisible. It became clear I wasn’t going to get any assistance unless I actively sought it out, which I don’t think should be necessary in a customer-facing showroom.
I eventually left feeling ignored and frustrated. Thankfully, I visited another bathroom showroom the following day, where I was met by friendly, knowledgeable staff who were more than happy to assist. Not only did I place my full bathroom order there, but due to their excellent service, I also ended up purchasing additional items, and even ordered pieces for my kitchen too. A great example of how good customer service makes all the difference.

Reply from Easy Bathrooms - Wolverhampton
I was able to order and pick up at…
I was able to order and pick up at another store, but also the staff were friendly and easy for me to make a change in my order prior to it being dispatched of course.

Reply from Easy Bathrooms - Wolverhampton
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.