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Easy Bathrooms - Wolverhampton Reviews 13

TrustScore 4 out of 5

4.0

Process Works, Stafford Street, WV1 1ND Wolverhampton, West Midlands, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Good service and customer knowledge on planning. Delivery was a bit hit and miss when some parts arrived on different days. Purchased extra part that was no longer needed but was unable to return it.... See more

Rated 5 out of 5 stars

My second time using easy bathrooms, always a pleasure. Neil was very helpful and gave me advice on the products to suit . He has excellent product knowledge. Would definitely recommend

Rated 5 out of 5 stars

Real good service. Given lots of help and suggestions that got us to our end result which we love. Got a good discount as well. Very pleased. I have recommended them to several of our friends.


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Mirror Shop
  4. Radiator Shop
  5. Shower Door Shop
  6. Tile Store

Written by the company

Visit Easy Bathrooms & Tiles Wolverhampton for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Top-rated by our customers! Discover why people enjoy shopping with us through their reviews.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

  • Process Works, Stafford Street, WV1 1ND, Wolverhampton, West Midlands, United Kingdom

  • 01902 240831

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.0

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Good service and customer knowledge on…

Good service and customer knowledge on planning. Delivery was a bit hit and miss when some parts arrived on different days. Purchased extra part that was no longer needed but was unable to return it. This was a bit disappointing. But my bathroom looks great and the quality is excellent

1 May 2025
Rated 5 out of 5 stars

Real good service

Real good service. Given lots of help and suggestions that got us to our end result which we love. Got a good discount as well. Very pleased. I have recommended them to several of our friends.

14 January 2026
Rated 1 out of 5 stars

Bad slow time service too late

Bad slow time service too late

3 November 2025
Easy Bathrooms - Wolverhampton logo

Reply from Easy Bathrooms - Wolverhampton

Good Afternoon Gurbhinder,
We regret to hear about the issues raised with the service you have received. Thank you for bringing this to our attention. Please email our team at trustpilot@easybathrooms.com, including your order details along with any supporting correspondence. This will help with their investigation.
Kindest regards
EB

Rated 5 out of 5 stars

My second time using easy bathrooms

My second time using easy bathrooms, always a pleasure. Neil was very helpful and gave me advice on the products to suit . He has excellent product knowledge. Would definitely recommend

14 November 2025
Rated 1 out of 5 stars

Easy Bathrooms Wolverhampton - Customer service not included, the self-service showroom experience!!

I visited the Easy Bathrooms showroom in Wolverhampton on the 8th of July, hoping to get help with a full bathroom renovation. Unfortunately, my experience was extremely disappointing.

As I walked in, both staff members were sat at their desks. Neither acknowledged me, not even a simple “hello” or offer of assistance. At first, I assumed they might be busy, but that clearly wasn’t the case. Over the next 15 minutes, I watched as they got up from their stations multiple times to talk amongst themselves, still not once acknowledging me or asking if I needed any help.

I spent time browsing the displays and taking pictures of items I was genuinely interested in. I was the only customer there, yet I felt completely invisible. It became clear I wasn’t going to get any assistance unless I actively sought it out, which I don’t think should be necessary in a customer-facing showroom.

I eventually left feeling ignored and frustrated. Thankfully, I visited another bathroom showroom the following day, where I was met by friendly, knowledgeable staff who were more than happy to assist. Not only did I place my full bathroom order there, but due to their excellent service, I also ended up purchasing additional items, and even ordered pieces for my kitchen too. A great example of how good customer service makes all the difference.

8 July 2025
Unprompted review
Easy Bathrooms - Wolverhampton logo

Reply from Easy Bathrooms - Wolverhampton

Good morning
We appreciate you taking the time to share your experience at our Wolverhampton showroom. We are sorry to hear that you felt let down and that our team did not provide you with the assistance you expected. Your feedback is invaluable to us to help us improve our service.
Our team would like to hear from you further and ask if you can email trustpilot@easybathrooms.com .
Kind regards
EB

Rated 5 out of 5 stars

I was able to order and pick up at…

I was able to order and pick up at another store, but also the staff were friendly and easy for me to make a change in my order prior to it being dispatched of course.

1 June 2025
Easy Bathrooms - Wolverhampton logo

Reply from Easy Bathrooms - Wolverhampton

Good afternoon,
We're happy to hear that you were able to order and pick up at another store. We're also glad our staff was friendly and accommodating when you needed to make a change. Thanks for your feedback.
Kind regards,
EB

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