Very pleasent and helpful advisors. Helped me every step of the process. Always met my needs, very smooth transaction, and will definitely be a returning customer. Many thanks 👏👍
Company replied
Location
Switch locationUnit 1, 206 Roker Avenue, SR6 0BN Sunderland, Tyne and Wear, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good service, kept in touch with delivery time-scales. Would recommend them.
Ken in easy bathrooms Roker was very helpful and gave good advice . We ordered tiles and were waiting for them but a batch of them got broken somewhere so there was a slight delay on the order while w... See more
There was plenty of choice and the staff in the showroom were really helpful. The materials were all quality and our refurbished bathroom looks amazing.
Company details
Written by the company
Visit Easy Bathrooms & Tiles Sunderland for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our glowing reviews and see why people love shopping with us.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
Unit 1, 206 Roker Avenue, SR6 0BN, Sunderland, Tyne and Wear, United Kingdom
- 0191 406 4117
Complete Bathroom Installation Service
4.3
Excellent
30 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bath panels
Good service, kept in touch with delivery time-scales. Would recommend them.
20 March 2026
Very helpful sales person.
5 February 2026
It was quick easy to order the tiles I…
It was quick easy to order the tiles I wanted the only downside was it cost me £65 pound for delivery which I thought was a bit steep as I spent a lot of money for the tiles
3 November 2025
Great service from Andy & Kate at…
Great service from Andy & Kate at Sunderland! Thankyou
4 November 2025
Unprompted review
Easy bathrooms were quick to reply…
Easy bathrooms were quick to reply asking me to get Intouch via the email. Probably to make their customer services look better. But have they replied NO! If I could post photos on here which I sent them you would all be shocked. Plz read my previous comment if you are looking for advise on having your bathroom done. Trading standards are now Involved and I'm looking into taking a business to court. Even though it will be the fitter being took to court, easy bathrooms sung like a bird on his praises only for the profit. I have been told I have an excellent case to proceed. Once again easy bathrooms you are a shambles.
22 October 2025
Unprompted review
Reply from Easy Bathrooms - Sunderland
Good afternoon Teri
We appreciate you bringing this to our attention. Your email has been received yesterday and a member of our feedback team has reached out to you to obtain further information.
Kind regards
EB
Great products & Great service
Great products & Great service, thank you Kate & the Team.
5 September 2025
Great shop
Ken in easy bathrooms Roker was very helpful and gave good advice . We ordered tiles and were waiting for them but a batch of them got broken somewhere so there was a slight delay on the order while we waited for new ones. We also got a bath which is now fitted and looks lovely .
4 August 2025
Great choice of products and helpful staff
There was plenty of choice and the staff in the showroom were really helpful. The materials were all quality and our refurbished bathroom looks amazing.
22 July 2025
Good showroom with plenty of product…
Good showroom with plenty of product range to browse. Competitively priced. Pleasant sales staff.
19 July 2025
Becareful when buying tiles
Becareful when buying tiles, they won’t take returns on unopened tiles, luckily I liked them since I didn’t see them in store and just online.
They do tell you this however within their T&C which are sent after the purchase and way way down so just be careful and ensure you really like the item before proceeding with a purchase
17 June 2025
Reply from Easy Bathrooms - Sunderland
Good morning Samantha
We appreciate your feedback and understand your concern regarding our return policy on tiles. We will review how we present this information to ensure clarity for our customers.
Kind regards
EB
Best tile shop
Extremely helpful friendly staff with lots of suggestions
wish I had found this store sooner
15 June 2025
Reply from Easy Bathrooms - Sunderland
Good afternoon Eloise,
We're happy to hear that our staff was so helpful and friendly! We appreciate your positive feedback and hope to see you again soon.
Kind regards,
EB
Value for money.
Kate was very knowledgeable and helped me with my choice. I absolutely love my shower and taps to match, they are great quality. Would highly recommend this company.
6 May 2025
Reply from Easy Bathrooms - Sunderland
Good afternoon Mrs Macdonald,
We're happy to hear that you found our team member's expertise helpful for your selection. It's great to know you love the shower and taps and that they are of great quality. We appreciate your recommendation!
Kind regards,
EB
Very pleasent and helpful advisors
Very pleasent and helpful advisors.
Helped me every step of the process. Always met my needs, very smooth transaction, and will definitely be a returning customer.
Many thanks 👏👍
2 June 2025
Unprompted review
Reply from Easy Bathrooms - Sunderland
Good afternoon Paul,
We're happy to hear that our advisors were helpful and met your needs throughout the process. We appreciate your positive feedback and look forward to assisting you again!
Kind regards,
EB
Fantastic service and beautiful…
Fantastic service and beautiful products. Staff in store are very knowledgeable and helpful.
1 June 2025
Unprompted review
Reply from Easy Bathrooms - Sunderland
Good afternoon Holly,
We appreciate you sharing your experience! We're happy to hear you found our products beautiful and our staff knowledgeable and helpful.
Kind regards,
EB
Great staff and selection of tiles and…
Great staff and selection of tiles and accessories to get the job done . Good discounts and offers on to.
11 May 2025
Reply from Easy Bathrooms - Sunderland
Good afternoon Rich,
We're happy you found our staff helpful and enjoyed the tile selection and offers. We appreciate your positive feedback and are grateful for your business.
Kind regards,
EB
great staff as usual quality service
10 April 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.