Evergreen Energy - Easy Green Deal Reviews 51

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The QMS system we purchased is excellent and the thought of doing this on your own is daunting. The coaching for the site inspection prepared us well and we are now fully accredited installers. Highl... See more

Company replied

Rated 3 out of 5 stars

You should have auto fill on names address etc to pre populate paperwork. Would make life so easier. Then should be a option to print I.e a cavity wall insulation pack off with all the details pre pop... See more

Company replied

Rated 5 out of 5 stars

Easy Green Deal is an excellent package for starting up GDAO and GDI's Quality management systems. They are excellent starting point. Emma has helped us to get through our GDAO in one go witho... See more

Company replied

Rated 5 out of 5 stars

Hi if you're considering going for MCS registration I'd recommend using Easy MCS. When I started going through the process I really didn't know where to start. Easy MCS gave me a mentor for guidance a... See more

Company replied

Company details

  1. Educational Institution

Information provided by various external sources

Easy Green Deal™ are the UK's No.1 provider of Green Deal Certification Support.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 3 out of 5 stars

pre populate documents

You should have auto fill on names address etc to pre populate paperwork. Would make life so easier. Then should be a option to print I.e a cavity wall insulation pack off with all the details pre populated.

20 May 2015
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review.

Please be advised that this is something that we are currently working on, as you will appreciate Auto-population of the forms and software is an issue we are aware of and the development team are looking into ways we can streamline the process. As you can imagine, these changes will not always be immediate.

I will continue to monitor and keep you updated with the progress.

In the meantime if there is anything I can at all help you with, please do not hesitate to contact me directly on 01244 784 266.

Kind regards

Jeni Aspden
Customer Services Manager

Rated 5 out of 5 stars

Excellent support and service

Very quick staff, reacted to an emergency purchase. All logos, and account uploaded within minutes

5 May 2015
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review.

I am glad that you are happy with the service provided, if I am able to help you any way in the future please do not hesitate to contact me directly.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Excellent Service

The QMS system we purchased is excellent and the thought of doing this on your own is daunting. The coaching for the site inspection prepared us well and we are now fully accredited installers. Highly recommend Easy Green Deal.
Andrew Barnes Director CN02 Ltd

1 May 2015
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review.

I am glad that you are happy with the service provided. We aim to make the process of gaining your accreditation as easy as possible.

if I am able to help you any way in the future please do not hesitate to contact me directly.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 1 out of 5 stars

Horrendous paperwork requirements for Quality System

I registered for Easy Green Deal to help my business. Be warned - there is nothing 'Easy' at all about the unbelievable admin and paperwork requirements for the required 'Quality System'. It is more suited to a 100+ employee business with a couple of full time staff to just administer the documentation requirements. As a Sole Trader, I'd never have any time to do real work.
The staff were extremely polite and helpful during my time registering and starting the process. The scheme is just totally unsuitable for a Sole Trader.

30 April 2015
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Good afternoon,

Thank you for taking the time to write a review of our services.

I am sorry to hear that you have found the support service less than helpful, my job is to iron out any issues that client's may have had during the time they had an active subscription.

Please feel free to contact me directly on 01244 784 266 to discuss further.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Review of Easy Green Deal

The best way to achieve your Greendeal accreditation - with expert advice, most highly recommended

15 February 2015
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review.

We are pleased that you are happy you have gained your accreditation and have continued with our support service.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Easy Green Deal

Every one at easy green deal have been more than helpful, where it says easy green deal it really is, Best thing our company have done, great team I give them 10 out of 10

14 February 2015
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review and comments on our support service.

We are pleased to continue to provide you with assistance, should you have any questions please do not hesitate to contact me directly.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Customer review of Easy Green Deal

Easy Green Deal have been a great help and have delivered exactly what they said they would in an effective and professional manner.

12 February 2015
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review.

I am glad that you are happy with the service provided, if I am able to help you any way in the future please do not hesitate to contact me directly.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Great Support througout

The PAS2030 QMS designed by Easy Green Deal is the complete package. Written and designed to cover all requirements for quick and easy Certification.
Full 5 Stars to Easy Green deal!

12 February 2015
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review.

I am glad that you are happy with the service provided. We aim to make the process of gaining your accreditation as easy as possible.

If I am able to help you any way in the future please do not hesitate to contact me directly.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Fantastic Service!

Simon - Was really informative and helpful, he made the experience stress free!

12 February 2015
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review.

I am glad that you are happy with the service provided, if I am able to help you any way in the future please do not hesitate to contact me directly.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Excellent, really helpful and made the process really easy

We used Easy Green Deal when registering as a GDAO. At first, I was a little unsure as to the value of the service, but more unsure of the process of registration.

Having gone through the registration in a short period of time, the only regret that I have is that I did not use this service when registering as a GDI as well.

Highly recommended.

2 October 2014
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review and comments on our support service.

We are pleased to continue to provide you with assistance and pride ourselves on being second to none.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Emma Parry is excellent and is very, very helpful

Easy Green Deal is an excellent package for starting up GDAO and GDI's Quality management systems. They are excellent starting point.

Emma has helped us to get through our GDAO in one go without any problems. Today she also talked me through the entire GDI QMS in a way that anyone could understand.

Excellent customer service. Highly recommended.

14 August 2014
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Good afternoon,

Thank you for your review of our support services.

Its nice to see praise for the support our Mentors provide customers, I'm sure Emma will be very glad of the feedback also.

Thank you again.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Fantastic help for all companies even if you have experience of MCS.

I would like to thank Leanne as she was there whenever I needed her. She was not to invasive of my privacy and occasionally called to check if I needed any help which was great.
Having had 5 years of experience with MCS and RECC and speaking with my previous MCS coordinator I can only tell you this service is value for money and simply a must for, I would guess, pretty much everyone.

30 June 2014
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review and comments on our support service.

We are pleased to continue to provide you with assistance and pride ourselves on being second to none.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Easy Green Deal are the best company to deal with for any QMS systems

I have used Easy Green Deal before and had no hesitation to use them for a third time. Professional and helpful from start to finish. I have passed my QMS first time with no non-conformances on all three occassions. What more could you ask for!
Thank You to Emma Parry my mentor!

29 April 2014
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Margaret, thank you so much for your review.

It is nice to read such comments and about our own Mentors also, I will make sure that Emma is made aware of this review.

If there is anything that we can help you with in the future, please do not hesitate to contact us.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

You made a very hard and daunting task seem straight forward.

Hi if you're considering going for MCS registration I'd recommend using Easy MCS. When I started going through the process I really didn't know where to start. Easy MCS gave me a mentor for guidance and training modules to work through that broke the process down to about 10 manageable steps. I'm now MCS accredited and joining MCS was definitely some of the best money I've spent since being in business.

22 April 2014
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review of Easy MCS.

Our aim is to make things as simple as possible for installers, I am glad that this has helped you gain your Accreditation with ease.

As always, if we can do anything to help you further, please do not hesitate to contact us directly.

Jen
Customer Services Manager

Rated 5 out of 5 stars

Excellent Service

Was great to have Easy Green Deal assist me with my application to become a GDAo.
Thank you once again

24 March 2014
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review.

I am glad that you are happy with the service provided, if I am able to help you any way in the future please do not hesitate to contact me directly.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Gave us Peace of Mind...

Easy Green Deal is a no-nonsense professional company. From the very first point of contact we felt that they were in control of what they could deliver to us. We fully explained what we needed and we received exactly what we asked for. The presentation of the folders we received was second to none. They were easy to understand and individual areas that we wanted to find quick could be accessed very simply. Easy Green Deal was a major asset in our company adding green deal installer to our accreditations.

26 February 2014
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi Michael,

Thank you so much for your review.

You have taken the words away from me, the service we provide is second to none. I'm glad that the journey to gaining your Accreditation was quick and painless for you.

If at all in the future we can assist you with anything, please do not hesitate to contact me directly, 01244 784 266.

Kind regards

Jen
Customer services Manager

Rated 5 out of 5 stars

Outstanding could not rate them enough

Being the first time through the green deal process they helped with everything the online qms was all set up for me and I just had to add little details here and there. Saved so much time and effort, our mentor was on hand and got back to me straight away with any queries and problems I had I would recommend easy green deal to anyone as they will help you through it all .

20 February 2014
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hi,

Thank you for your review.

I am glad that you are happy with the service provided, if I am able to help you any way in the future please do not hesitate to contact me directly.

Kind regards

Jeni-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

The Easy Green Deal team have been a huge help to us with our accreditation.

The Easy Green Deal team have been a huge help to us with our accreditation. They are always helpful, no matter what the question may be. If they can’t answer it, they will always point us in the right direction. The response rate is fantastic. Here at Green Air South West, we could not be happier with the support we have received, and would like to thank David Richards and his team for all their help. Easy Green Deal Support and David feel like an extension of our Team.

20 February 2014
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hello Green Air South West,

Thank you for your kind words regarding the support service you have been provided.

David is indeed very helpful, and from my experience a pleasure to work with.

You know where we are if we can help you with anything in the future.

Kind regards

Jen
Customer Services Manager

Rated 5 out of 5 stars

I wish I'd done it months ago!

In a word excellent, I've "suffered" at the hands of MCS inspections several times before in previous companies and to say it was an ordeal was an understatement.
With Easy MCS the process was totally managed and guidance given at every step of the way, my only regret was I didn't do it sooner as I started going down the track previously followed i.e. the DIY route and fortunately I changed my mind in time to use Easy MCS, I can't recommend it highly enough!

18 February 2014
Unprompted review
Evergreen Energy - Easy Green Deal logo

Reply from Evergreen Energy - Easy Green Deal

Hello Ian,

Thank you for your honest comments regarding the service you have been provided.

I am glad that our team have been able to take away the ordeal of paperwork from you and free up your time.

As always, if we can help you please do not hesitate to contact us.

Kind regards

Jen-lee Aspden
Customer Services Manager

Rated 5 out of 5 stars

Fully supportive every step of the way

I was very nervous about the QMS side of our Green Deal assessment and someone recommended Easy Green Deal to us. The online system is very clear and easy to understand and my mentor helped me through the processes giving guidance whenever I needed it. We passed with flying colours thanks to Easy Green Deal!

13 February 2014
Unprompted review

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