Easy Clothes Reviews 460

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting quick, kind, and helpful responses to inquiries and issues. Many people appreciate the quality and style of the clothing, noting that items are often unique and receive numerous compliments. The return and exchange processes are frequently described as easy and seamless, contributing to overall satisfaction. However, some people were dissatisfied with the sizing, particularly with items listed as "one size," finding them to be oversized or not fitting as expected. A few other people also felt that the product quality was poor, with some items not matching online descriptions or shedding threads.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the clothes as adorable, stylish, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting it as exceptional, fast,... See more

Quality

Customers had positive experiences with quality, often praising the high quality of the clothing, with many... See more

Order

Users describe positive interactions with order, often highlighting an easy ordering experience and... See more

Return policy

People report positive experiences with the return policy, highlighting a fast and easy process for returns... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ok the clothes are adorable I have about 8 pieces. From jeans to to tops to dresses. The best part though is the customer service. They handled things kindly, patiently and efficiently when I didn't u... See more

Rated 5 out of 5 stars

Easy Clothes is amazing! I’ve had such a great experience with them from start to finish. Their pieces are stylish, high-quality, and always arrive exactly as described. Great customer service. Anytim... See more

Company replied

Rated 5 out of 5 stars

I am in love with Easy. Fast shipping, prompt communication even though it is AI generated. So far, have not any issues. They use REAL beautiful models of realistic sizes!! Not 6 feet 100 lbs and Tons... See more

Company replied

Rated 5 out of 5 stars

This is about my 4th purchase from Easy Clothes! Just purchased the Olive/Black animal print top and gray jeans for fall 🍁and can’t wait for them to arrive. I love their stylish, amazing and well pri... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

We are an online womens clothing store that delivers the latest European and French Fashion at low prices. New collections are launched every two weeks on Tuesdays to make sure your wardrobe always has the latest trends. We deliver to the US and Canada.


Contact info

4.8

Excellent

TrustScore 5 out of 5

460 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Love and highly recommend Easy-Clothes.us

I highly recommend Easy-Clothes.us. You can find some really good pieces that are one of a kind for an affordable price. Some pieces like the Gaston cardigan or the Solan Jeans I ordered more than once! Their customer service is really helpful and reliable. Really recommend them.

27 November 2024
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Bonjour Nathalie ❤️

Thank you so much for your thoughtful review and for recommending us! We're thrilled to hear you’ve found unique, one-of-a-kind pieces you love— (such great choices 😉). It makes us so happy to know you came back for more! Our customer service team is always here to help, and we’re grateful for your trust and support. ✨

Have a beautiful day from the entire Easy Clothes family xx

Rated 5 out of 5 stars

My third purchase!

Quality clothing with quick delivery.

27 November 2024
Easy Clothes logo

Reply from Easy Clothes

Bonjour ❤️

Thank you for being such a loyal customer—three purchases and counting! 😊 We're so happy you’re loving the quality of our clothing and the quick delivery. It means the world to us! ✨

Have a beautiful day from the entire Easy Clothes family xx

Rated 3 out of 5 stars

The staff are always ready to go out of…

The staff are always ready to go out of their way to make shure if it not on display they will go check the system to see if they have your product in stock, if you still want whatever your looking for can be ordered great experience

12 October 2024
Unprompted review
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Reply from Easy Clothes

Hello!

I dont believe this review is for our store easy-clothes.us seeing as we do not ship to Europe and i see you are based in the UK :/ Please try and reach out to the store that you are referencing and I am sure they will be able to help you out !

Hope you have a beautiful day xx

Rated 5 out of 5 stars

Love your clothes and the customer…

Love your clothes and the customer service is excellent. Very easy to return and love that you are located and ship right from Souther California

28 October 2024
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Reply from Easy Clothes

Bonjour Christina❤️

Thank you so much for your kind words! We're thrilled that you love our pieces and that our return process made things easy & convenient, and yes—shipping right from Southern California helps us get your items to you even faster! ✨

Have a beautiful day from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Love the designs

Love the designs. Looks exactly like the pictures. Great customer service

28 October 2024
Easy Clothes logo

Reply from Easy Clothes

Bonjour ❤️

Thank you for your lovely feedback! We're so glad to hear that you love our designs and that everything looked just the way you wanted! Our customer service team is always here to make your experience seamless and enjoyable! 😊✨

Have a beautiful Tuesday from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Clothes are always a 10/10

Clothes are always a 10/10! The fit is magical. I just wish I knew how to use my reward points!!!

25 October 2024
Unprompted review
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Reply from Easy Clothes

Bonjour Taylor ❤️

Thank you so much for your sweet words! We're thrilled that you find our pieces to be a perfect 10! ✨ As for our Easy Oasis rewards, the easiest way is to utilize them at checkout where you should be able to activate them or directly on our Easy Oasis page which you can find by clicking on "Loyalty" in our menu. From there you can select various discounts that you have access for which in turn you will receive a discount code ❤️ If you are still unsure please never hesitate reaching out to our customer service and we will make sure to show you how to in more depth!

Have a beautiful day from the entire Easy Clothes family xx

Rated 5 out of 5 stars

In love

I initially ordered two shirts after seeing them on social media. I’m always a little skeptical or ordering clothing I’ve seen on social media, but they were so beautiful and great quality. So after my first order I ordered 7-8 more because I needed more shirts for work. Again, everything was beautiful and great quality. In this order, a couple of things accidentally did not ship. I contacted costumer service. They were so nice and helpful. They immediately shipped the missing items to me. These are equally beautiful. I’m a customer for life now.

15 October 2024
Unprompted review
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Reply from Easy Clothes

Bonjour Merri ❤️

Thank you so much for sharing your detailed experience with us! We’re absolutely thrilled that you decided to give us a try after seeing our shirts on social media and that they exceeded your expectations in both beauty and quality. 😊 We completely understand being cautious when ordering online, so it means a lot that you felt confident enough to place another order — all of our work makes sense when we read things like this!

We’re truly sorry for the hiccup with the missing items, but we’re glad our customer service team was able to help you quickly and get everything sorted out right away. It’s wonderful to hear that the new pieces were just as perfect for you, and we’re beyond excited to have gained a customer for life! 💕

Have a beautiful day from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Great customer service

Great customer service. They answer immediately. Clothing is such good quality!!

7 October 2024
Unprompted review
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Reply from Easy Clothes

Bonjour Katherine❤️

Thank you for your kind words! We're so happy to hear you had a great experience with our customer service and that you love the quality of our clothing! ✨🛍️ We’re always here to help and make your shopping experience amazing!

Have a beautiful start to your Tuesday from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Great quality and fit and the clothes…

Great quality and fit and the clothes smelled so good. Is that a fragrance you have in your stores? I would love to purchase if it is.

15 September 2024
Unprompted review
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Reply from Easy Clothes

Bonjour Angie ❤️

Thank you for your amazing words! We're thrilled to hear you loved the quality and fit of our clothes—and we're so glad you noticed the fresh scent! The fragrance is an in house scent that unfortunately we dont sell quite yet ! We are definitely thinking about it however so be on the look out in the near future ! 🌸

Have a beautiful day from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Fast response and very kind!

1 October 2024
Unprompted review
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Reply from Easy Clothes

Hi ❤️

Thank you for your kind words! We're so glad you had a fast and friendly experience with our team. We're always here to help with a smile! 😊

Have a beautiful end to your Wednesday from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I received my order quickly and when I had to return it due to a size issue they were very fast in getting back to me. I loved the item but it was the wrong size!

27 September 2024
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Bonjour ❤️

Thank you for the 5 stars! We're glad to hear that your order arrived quickly and that our customer service was able to assist you promptly with the return. We're sorry the size wasn't quite right, but we hope you'll find the perfect fit next time! 😊

Have a beautiful day from the entire Easy Clothes family xx

Rated 5 out of 5 stars

The customer service for this company…

The customer service for this company is excellent. They respond instantly to my emails and provide such an easy return process. I can't say enough good things about them.

25 September 2024
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Bonjour Hannah ❤️

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our customer service and found the return process easy, our goal is to make things as fun and seamless as possible! It means a lot to us, and we're always here to help whenever you need! 😊

Have a beautiful day from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Amazing and prompt customer service!!!

Amazing and prompt customer service!!!

19 September 2024
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Bonjour Elizabeth ❤️

Thank you for your wonderful feedback! We're so happy to hear that you had an amazing experience with our customer service. We're always here to help with anything you need! 😊

Have a beautiful Tuesday afternoon from the entire Easy Clothes family xx

Rated 5 out of 5 stars
Easy Clothes logo

Reply from Easy Clothes

Hi ❤️

Thank you for the lovely feedback! We're thrilled to hear you enjoyed the fast shipping and that you're loving the material! 😊 We can't wait for you to see what else we have in store for you.

Have a beautiful day from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Exceptional customer service and cute…

Exceptional customer service and cute items. I will purchase again. Thank you!

28 August 2024
Easy Clothes logo

Reply from Easy Clothes

Bonjour ❤️

Thank you for your kind words! We're so happy to hear that you enjoyed our customer service and loved the items. We can't wait to have you shop with us again! 😊🛍️ Fall has always been an Easy Clothes favorite so we cant wait for you to discover what we have in store !

Have a beautiful start to your week from the entire Easy Clothes family xx

Rated 4 out of 5 stars

It would have been a 5 star but some of…

It would have been a 5 star but some of your shirts are very thin for my liking and don’t look too good after the first wash.

28 August 2024
Easy Clothes logo

Reply from Easy Clothes

Hi Ashwini!

Thank you for your honest feedback! 😊 We're glad to hear you enjoyed most of your experience, but we're sorry the shirts didn’t meet your expectations. We appreciate your input and will definitely take this into consideration. If there's anything we can do to improve, please let us know! 👕✨

Wishing you a lovely Friday Eve from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Very fast delivery and great quality…

Very fast delivery and great quality pieces. I will be a repeat customer!

28 August 2024
Easy Clothes logo

Reply from Easy Clothes

Hi Sarah !

Thank you so much! ❤️ We're thrilled you loved the fast delivery and the quality of our pieces. We're so excited to have you as part of the family! 🛍️❤️

Rated 5 out of 5 stars

I totally recommended!

I totally recommended!! Nice fit and great quality

24 August 2024
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hi Mabel ❤️

We're so glad to hear that you love the fit and quality of our pieces. Your satisfaction means everything to us, and we appreciate your support!

Have a beautiful weekend from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Love the color and feel of the skirt!

Love the color and feel of the skirt! It is flirty with shining gold accents and can be accessorized for all sorts of occasions!
I did however receive the wrong size ordered (Oops!) but the customer service agent was super quick to respond and had the right size sent in no time!
Enjoy!

13 August 2024
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hi Alicia 🥰

Thank you for your lovely review! We're thrilled that you love the color and feel of the skirt, and we agree—those gold accents make it perfect for any occasion! We're sorry about the mix-up with the size, but we're glad our customer service team could resolve it quickly for you ❤️ Enjoy your new skirt, and thank you for your understanding!

Have a lovely start to your weekend from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Very helpful

Very responsive, helpful, and accommodating.

9 August 2024
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hi Lilly 🥰

Thank you for your kind words! We're delighted to hear that you found our team responsive, helpful, and accommodating ❤️ We always take a "Be Human" approach so we will definitely let them know that their help was well appreciated !

Have a beautiful day from everyone here at Easy Clothes xx

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