Easy Clothes Reviews 460

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting quick, kind, and helpful responses to inquiries and issues. Many people appreciate the quality and style of the clothing, noting that items are often unique and receive numerous compliments. The return and exchange processes are frequently described as easy and seamless, contributing to overall satisfaction. However, some people were dissatisfied with the sizing, particularly with items listed as "one size," finding them to be oversized or not fitting as expected. A few other people also felt that the product quality was poor, with some items not matching online descriptions or shedding threads.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the clothes as adorable, stylish, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting it as exceptional, fast,... See more

Quality

Customers had positive experiences with quality, often praising the high quality of the clothing, with many... See more

Order

Users describe positive interactions with order, often highlighting an easy ordering experience and... See more

Return policy

People report positive experiences with the return policy, highlighting a fast and easy process for returns... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ok the clothes are adorable I have about 8 pieces. From jeans to to tops to dresses. The best part though is the customer service. They handled things kindly, patiently and efficiently when I didn't u... See more

Rated 5 out of 5 stars

Easy Clothes is amazing! I’ve had such a great experience with them from start to finish. Their pieces are stylish, high-quality, and always arrive exactly as described. Great customer service. Anytim... See more

Company replied

Rated 5 out of 5 stars

I am in love with Easy. Fast shipping, prompt communication even though it is AI generated. So far, have not any issues. They use REAL beautiful models of realistic sizes!! Not 6 feet 100 lbs and Tons... See more

Company replied

Rated 5 out of 5 stars

This is about my 4th purchase from Easy Clothes! Just purchased the Olive/Black animal print top and gray jeans for fall 🍁and can’t wait for them to arrive. I love their stylish, amazing and well pri... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

We are an online womens clothing store that delivers the latest European and French Fashion at low prices. New collections are launched every two weeks on Tuesdays to make sure your wardrobe always has the latest trends. We deliver to the US and Canada.


Contact info

4.8

Excellent

TrustScore 5 out of 5

460 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great clothes

Great clothes, great selection

20 October 2025
Easy Clothes logo

Reply from Easy Clothes

Bonjour Christina❤️

Thank you for your kind words! We’re so happy to hear that you’re loving both the clothes and the selection—it means so much to us! 🛍️✨

Have a wonderful day ahead,
The Easy Clothes family xx 🌸

Rated 5 out of 5 stars

The item was beautifully made but it…

The item was beautifully made but it did not fit, so it was returned. The seller has promised a refund.

13 October 2025
Easy Clothes logo

Reply from Easy Clothes

Bonjour ❤️

Thank you for your honest feedback! We’re so glad to hear that you found the item beautifully made, though we’re sorry the fit wasn’t quite right. 💌 We appreciate your patience with the return process, and we’re happy to know the refund is on its way. ✨

We hope your next piece from us is the perfect fit!
Warm hugs,
The Easy Clothes family xx 🌷

Rated 5 out of 5 stars

Love EasyClothes

Love EasyClothes. Uniquely classic style

20 October 2025
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Reply from Easy Clothes

Hi ❤️

Thank you so much for your sweet words! We’re so happy to hear that you love Easy Clothes and our uniquely classic style—that timeless yet modern feel is exactly what we strive for. ✨

Wishing you a beautiful week ahead,
The Easy Clothes family xx 🌷

Rated 5 out of 5 stars

Quick shipping

Quick shipping, easy return/exchanges, and really lovely clothes!

20 October 2025
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Reply from Easy Clothes

Bonjour Laura ❤️

Thank you so much for your lovely feedback! We’re thrilled to hear that you had such a smooth experience—from the quick shipping to the easy returns and exchanges. ✨ And we love that you’re enjoying the beautiful clothes too—it means so much to us! 🛍️

Wishing you a wonderful week ahead,
The Easy Clothes family xx 🌸

Rated 3 out of 5 stars

I don’t like their refunding model

I don’t like their refunding model, you can get full refund ONLY in store credit. If you don’t want to purchase anything else, you get partial refund. This is likely my last purchase because of this return model.

13 October 2025
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Reply from Easy Clothes

Bonjour ❤️

We’re really sorry to hear you’re disappointed with our refund policy. 💌 We completely understand how that can be frustrating, especially if you were hoping for a full refund to your original payment method. Our current model offers full value in store credit so that returns can be processed quickly and easily—but we truly appreciate your feedback and will share it with our team.

Your trust means a lot to us, and we hope you’ll reconsider shopping with us again in the future—we’d love the chance to give you a better experience. ✨

Wishing you a lovely start to your week,
The Easy Clothes family xx 🌷

Rated 5 out of 5 stars

great mix

shipping was really fast and the website was easy to use. They have a nice mix of clothes, and I usually find something I like. The quality’s surprisingly good for the price

15 October 2025
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hi Michelle ❤️

Thank you so much for your lovely review! We’re so happy to hear you’re enjoying the website and finding it easy to use—that’s exactly what we aim for. 🛍️✨ We’re also thrilled you’re loving the variety of styles and the quality of the clothes, especially for the price!

It’s wonderful to know that each visit helps you find something you love. We can’t wait to keep surprising you with new collections! 💕

Warmly,
The Easy Clothes family xx 🌸

Rated 5 out of 5 stars

I needed to change my size

I needed to change my size. I accidentally ordered the wrong size. I emailed them and within 30min they replied and fix my mistake. I was so happy about that because the item I ordered was something I had my eye on for awhile! Thank you for your help!!

22 October 2025
Unprompted review
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Reply from Easy Clothes

Bonjour Nikki ❤️

Thank you so much for your sweet message! We’re so glad our team was able to fix your order so quickly—30 minutes is exactly the kind of speedy help we love to provide! ⚡💌 We’re even happier that you got the item you’d been eyeing for a while. There’s nothing better than finally getting the piece you’ve been excited about! ✨

We truly appreciate your kind words and support!

Rated 2 out of 5 stars

Poor Quality Clothes

I received my order of two clothing items, one shirt and one sweater. The shirt looked nothing like the online pictures. The sweater is poor quality materials. Both items immediately shed multiple threads and fuzz onto anything they touched. I will not order again.

17 October 2025
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Reply from Easy Clothes

Bonjour ❤️

We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. 💌 That’s definitely not the level of quality we want to deliver, and we completely understand your frustration.

I believe our customer support has reached out and if not never hesitate to utilize our live chat finction! We want you to feel confident and happy with every purchase from us.

Thank you again for your honesty—it helps us improve and ensure this doesn’t happen again. 💕

Warmly,
The Easy Clothes family xx

Rated 5 out of 5 stars

Love the Easy clothes

Love the Easy clothes! Cute, fashionable, great material!

8 October 2025
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Reply from Easy Clothes

Bonjour Dana ❤️

Thank you so much for your lovely review! We’re thrilled to hear you’re loving Easy Clothes—our cute styles, fashionable designs, and great quality are what we love most to share. 🌸🛍️

We’re so grateful for your support and can’t wait for you to discover even more favorites from our next collections! ✨

Have a beatiful day from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

When my online order was lost in the…

When my online order was lost in the mail, you shipped out a replacement to me free of charge. I love my new jacket! Thank you for your help!

10 October 2025
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Reply from Easy Clothes

Hi Heather ❤️

We’re so happy to hear that your replacement arrived safely—and that you love your new jacket! 🧥✨ Thank you for your kind words and for giving us the chance to turn it around!

Wishing you lots of cozy moments in your new favorite piece 💕
Warmly,
The Easy Clothes family xx 🌸

Rated 5 out of 5 stars

Very quick and nice response.

Very quick and nice response.

10 October 2025
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Reply from Easy Clothes

Bonjour Emily ❤️

Thank you so much! We’re so glad you had a quick and pleasant experience with our team. 😊✨

Warmly,
The Easy Clothes family xx 💕

Rated 5 out of 5 stars

The clothes are beautiful and I had to…

The clothes are beautiful and I had to make an exchange and it was really easy.

10 October 2025
Easy Clothes logo

Reply from Easy Clothes

Hi Mary ❤️

Thank you so much for your lovely review! We’re so happy to hear you’re loving the clothes and that your exchange process was smooth and easy—that’s exactly what we love to deliver. ✨ It means so much to know your experience was effortless from start to finish. 🫶

Wishing you lots of joy wearing your new pieces!
With love,
The Easy Clothes family xx 💕

Rated 5 out of 5 stars

Beautiful Coat!

I am 5'3", 140 pounds and I got the brown s/m coat. It is beautifully made, a little slouchier and roomier than I expected, but I do love it. I'm excited to wear it as the weather gets colder. I have plenty of room to put a bulky sweater or sweatshirt underneath.

10 October 2025
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Reply from Easy Clothes

Bonjour Stef ❤️

Thank you for your thoughtful review! We’re so happy to hear that you love your coat🤎✨

Wishing you lots of cozy, stylish moments this fall!
With love,
The Easy Clothes family xx 💕

Rated 5 out of 5 stars

I ABSOLUTELY LOVE the outfit I…

I ABSOLUTELY LOVE the outfit I purchased, I've gotten SO many compliments on it already! The quality is great and it’s comfortable and stylish! The only issue I had was my first order got lost, so once I contacted customer service they sent me another one. They were very helpful, but shipping seemed to take a really long time.

10 October 2025
Easy Clothes logo

Reply from Easy Clothes

Bonjour ❤️

Thank you so much for your lovely review! We’re absolutely thrilled to hear how much you love your outfit (and all those compliments—well deserved! 😉). It makes us so happy that you’re enjoying the quality, comfort, and style of your piece. ✨

We’re so sorry about the delay and that your first order got lost in transit—but we’re glad our customer service team was able to step in quickly and make it right for you. 💌 We truly appreciate your patience and understanding—it means so much to us!

Wishing you lots more compliments every time you wear it 💕
With love,
The Easy Clothes family xx

Rated 5 out of 5 stars

Sweater is beautiful..I’ll put wooden…

Sweater is beautiful..I’ll put wooden buttons on it instead of the gold

13 October 2025
Easy Clothes logo

Reply from Easy Clothes

Hi Janice ❤️

Thank you for your sweet message! We're so glad you love your new sweater—it sounds like such a beautiful piece. 🧶✨ And wooden buttons? That’s such a lovely, personal touch—it’ll give it a cozy, timeless charm. 🤎

We love seeing customers make our pieces their own. Thank you for sharing this with us!

Have a beautiful day from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

Love love love

Love Easy Clothes' clothes and prices and shopping experience!

7 October 2025
Easy Clothes logo

Reply from Easy Clothes

Bonjour❤️

Thank you so much for your sweet review! Your support means the world to us, and we can’t wait for you to discover even more pieces you’ll fall in love with. 💖

Wishing you a beautiful day from the entire Easy Clothes family xx 🌷

Rated 1 out of 5 stars

I tried to cancel instantly, no reply... very suspicious

I tried to cancel instantly, no reply. Very suspicious. Have not received my item. I can't see how a quality garment can be one size fits all?

15 October 2025
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Reply from Easy Clothes

Bonjour ❤️

We’re truly sorry to hear about your experience and completely understand your concern. That’s not the kind of impression we ever want to leave. 💌 Our customer service team always aims to respond as quickly as possible, and we’d love to make this right for you. Please feel free to reach out on our live chat directly on the website for the fastest way to get help, a real human is always there to help 24/7!

Thank you for sharing your feedback—it helps us improve. We hope we can earn back your trust and assist you right away. 💕

Warm regards,
The Easy Clothes family xx

Rated 5 out of 5 stars

Super cute and can’t wait to wear this…

Super cute and can’t wait to wear this jacket! It got delivered to wrong house, but thankfully a kind neighbor drove it to me. Will be ordering from Easy Clothes again!

8 October 2025
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Reply from Easy Clothes

Bonjour Mackenzie ❤️

Thank you for your lovely review! We’re so happy to hear that you found our customer service helpful—it’s exactly the kind of experience we always want to deliver. 🌸✨

Wishing you a beautiful rest of your week from all of us at Easy Clothes xx 💕

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. Quick and polite.

8 October 2025
Easy Clothes logo

Reply from Easy Clothes

Bonjour Jennifer ❤️

Thank you for your lovely review! We’re so happy to hear that you found our customer service helpful—it’s exactly the kind of experience we always want to deliver. 🌸✨

Wishing you a beautiful rest of your week from all of us at Easy Clothes xx 💕

Rated 5 out of 5 stars

Really liked Easy Clothes experience

Good prices, quick shipping and great quality clothes!

15 October 2025
Easy Clothes logo

Reply from Easy Clothes

Bonjour ❤️

Thank you so much for your kind words! We’re thrilled to hear that you’re loving the prices, speedy shipping, and quality of our clothes—it means so much to us. 🫶

Warm hugs from the Easy Clothes family xx 🌷

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