A 0 star review. I reserved a vehicle online for 7 days, submitted all my information, and scheduled a pickup for Friday. Wanting to be proactive, I visited the dealership on Tuesday after rec... See more
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Careful this dealership uses bait & switch pricing and Rip off dealer fee's should be illegal in USA but here we are. Taxes are understood and make sense, fees include $559.75 DMV (That is way too hig... See more
It was a Friday night after work, I was tired & irritated. Thanks to Devan Young’s great customer service, I had a very pleasant experience!! I was not pressured, he was real genuine, I didn’t feel ju... See more
Company replied
When you tell them you don’t want to pursue a car purchase they will run your credit 12, 14, 20 times on purpose. This, causing your credit score to take a nosedive. I’m reporting this to BBB. Th... See more
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Company details
Written by the company
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia.
Contact info
8 Locations, Sterling,VA | Alexandria,VA | Temple Hills, MD | Hyattsville, MD | Laurel, MD | Baltimore, MD | Glen Burnie, MD | Frederick, MD, United States
- 8886504775
- Sales@easterns.com
- easterns.com
Hasn’t replied to negative reviews
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Working with our salesman Ali
Working with our salesman Ali, and the Eastern organization was such a pleasure. I thank you for working with me and my unique situation to get me in a car I wanted. Thank you so much.

Reply from Easterns Automotive Group
first dealership purchase
I was assisted by Angel and he was a great help. It was my first time purchasing from a dealership and he made sure I understood everything and answered all my questions. I would definitely recommend this place

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Straight up bad experience from the…
Straight up bad experience from the dealer to the cooperate office I do not recommend

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Ecstatic with Eastern
An all around great experience from start to finish. Worked with Desmond Jones who was terrific. Smart, engaging and easy to work with. Couldn’t be happier with the Eastern team. Everyone was professional,pleasant and eager to assist. I would recommend Eastern to anyone!

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I had a great experience at the…
I had a great experience at the sterling location eastern motors. Randy, found a car that fits me and my family. Excellent customer service.

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Had some credit issues
Had some credit issues. Team work to get me the best deal and within my budget.

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Great experience
Great experience, great prices and well trained Salespeople

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My experience with Eastern Motors was a…
My experience with Eastern Motors was a very rewarding one they were very congenial very helpful and we're concerned with making sure that all areas of concern were addressed and I would advise my friends to go there the car is one owner and I have a Carfax to give you a Carfax and go over every detail of the buying process to go over all your papers explain things to you and address any questions that you have I'm very pleased with what I have and will always give them a high rating

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Scandalous
Very sneaky. Tried to make me pay him directly so he can “do something” for me don’t trust hughes!!

Reply from Easterns Automotive Group
AWESOME AWESOME AWESOME
I have ALWAYS purchased new cars and I was a little skeptical about purchasing a used car, but Alex and Jentry were very helpful and very knowledgeable about selling cars and financing options.

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If you looking for a great used vehicle…
If you looking for a great used vehicle with low mileage, go to Eastern.

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I didn’t mean to get them five stars I…
I didn’t mean to get them five stars I wanted to give them -5 stars the manager ain’t good but the sales persons is real good

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Regret coming here
I bought my car on 12/18/18. The day I got it the battery was dead. They jump started my car and had it running for me to get it warm. Of course I wasn't told it needed a new battery. I had to get it taken to a local dealership to have replaced because they wanted me to pay to have my car towed at miles back to them so they could replace it. It would have cost more to have the car towed. When I finally got a manager to address the issue, I was told to eat the cost because I didnt have my car fixed by them. 11 days later my check engine light comes on. It's 3 days later and my car is still in the shop. The person who sold me the car has yet to even return my phone call. This is have they treat their customers?

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Great place
Alex was great very kind and patience . I wasn’t expecting to buy a car that day but he mad it ithappen. Thank u for everything.

Reply from Easterns Automotive Group
We had a very good experience buying…
We had a very good experience buying our car. Moe, our "point of contact" was excellent, because of him, we bought our car there. He did not show any pressure or sales tactics and made us feel comfortable and safe. He is a hidden gem in the car sales industry!!!

Reply from Easterns Automotive Group
Great buying experience w/the Easters…
Great buying experience w/the Easters team. Team was friendly and helpful. Floyd W was a great sales rep and I look forward to purchasing another new vehicle from them in the future.

Reply from Easterns Automotive Group
They are very concern well trained and…
They are very concern well trained and nice people who shows and talk like they are on your side in trying and helping you to purchase the car that you want I would truly and always adjust and recommend to my family and friends and enemies go Eastern you are best so when is the next commercial

Reply from Easterns Automotive Group
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