Eastern Counties Pest Control Reviews 

104
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Charlie came to investigate a noise in our loft, he was very polite and explained everything, checked all the possible entry points and gave us some advice. I would definitely use them again and recom... See more

Rated 5 out of 5 stars

Excellent job and very professional in fitting solar panel bird protection devices, Terry and Dave worked well together using safety features taking into account health and safety for both our proper... See more

Rated 5 out of 5 stars

A wasps' nest under the roof was beginning to break through the ceiling plaster, threatening to flood the house with wasps. We called Eastern Counties late afternoon, they were there the next day. Cha... See more

Rated 5 out of 5 stars

Have used the services of Terry and Charlie a few times over the last 20 years from moles to cluster flies and most recently wasps We live in the countryside so we may be a bit more prone to pests. Th... See more

Company details

  1. Pest Control Service
  2. Hygiene Service

Written by the company

We are a small, local company that provides fast and reliable pest control & management services throughout Essex and Suffolk. Eastern Counties' team of friendly and experienced pest control experts handle domestic, commercial and agricultural pest removal. Our core ethos is to provide our services in the most humane way possible while providing the highest level of service to our customers; this is why we are members of the BPCA, Prompt Register and follow the CRRU code of best practice. We strive to better ourselves and the company. We believe in transparency which is why you'll find all our prices listed on our website. Not only this but we offer a discount for those customers that opt to pay on completion. Whether it be rats, mice, wasps or whatever critter has made itself comfortable in your home. Our experts are on hand to help you go through the options to get the problem under control as soon as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

104 reviews

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4.9

All reviews

(104)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

Fourth time we have used this firm. Wasp nests, bees and carpet moth in the past. This time - for three wasps nests. Brilliant. Came the morning after I rang. Will always use them again.

5 July 2022
Eastern Counties Pest Control logo

Reply from Eastern Counties Pest Control

We appreciate you taking the time to leave us a review!

Rated 5 out of 5 stars

Excellent

Excellent, prompt, friendly service. Thank you

4 July 2022
Eastern Counties Pest Control logo

Reply from Eastern Counties Pest Control

Thank you for leaving a review

Rated 5 out of 5 stars

Can highly recommend ECPC.

Can highly recommend ECPC.

Staff both on the phone and in person were friendly, professional and knowledgeable.

Immediate response and visit to address mice problem.
Happy to return regularly to check and update as necessary.

1 July 2022
Unprompted review
Eastern Counties Pest Control logo

Reply from Eastern Counties Pest Control

Many thanks for the review.

Rated 5 out of 5 stars

Wasps 0 EXPC 3

Wasps 0 EXPC 3
Great professional service.
Round within a few hours, polite, efficient and I would recommend to all

22 June 2022
Eastern Counties Pest Control logo

Reply from Eastern Counties Pest Control

We're glad everything was up to standard and appreciate the review!

Rated 5 out of 5 stars

Great service

Great service - ECPC were friendly and professional, responded quickly to my initial enquiry, and visited regularly until the pest problem had been resolved.

19 April 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service! Highly recommend

Amazing service from start to finish.
Lovely people too!

Resolved rat invasion. frequently come and checked in and so quick to respond to any queries, concerns and if needed.

Would highly recommend.

29 March 2022
Unprompted review
Rated 5 out of 5 stars

Reliable, friendly and efficient

Eastern Counties Pest Control has been helping us keep all rodents at bay throughout every season of living in a farmhouse in rural Essex. We have regularly called on them to help with moles, rats and mice as well as cluster flies in our loft and wasps’ nests. Always good humoured and responsive, very tidy and cautious with domestic animals, we could not think of a more reliable and helpful service. Thank you to every member of the team who help us with all pest control.

21 March 2022
Unprompted review
Rated 5 out of 5 stars

We had a squirrel in our attic

We had a squirrel in our attic. Never underestimate the damage a squirrel can do to joists and wires, none of which is covered by house insurance. Eastern Counties Pest Control, once contacted, were fast and efficient, they set a trap and the problem was resolved within a week. The staff are personable. Reasonable fees. Would definitely use again and would highly recommend.

8 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service - will use again

I have used Eastern Pest Control twice - once for a wasps nest and once for a rat/ mice problem. On both occasions, they came to see me quickly, were very courteous and attentive, and quickly got to work sorting out the problem. Both times, it was sorted out very well. I will definitely use them again.

23 February 2022
Unprompted review
Rated 5 out of 5 stars

First class service

I called Eastern Counties the day before Christmas Eve after mice had attacked the Christmas snacks in our kitchen. Charlie came out the following morning, was tremendously helpful and knowledgeable. He quickly identified the problem, and talked through the solution.

I was particularly impressed with their policy of not paying until the problem is solved. Charlie came back two or three times, sorted the problem and when I was charged the cost was very reasonable. This is a very rare thing for me to say these days, but the company are an absolute pleasure to deal with. I'll certainly use them again.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Professional and friendly service

We used this company to sort out a rat problem in our old house and outbuildings. We got a prompt response and Charles has been back a couple of times to make sure the job was complete. Very thorough and professional. We were given useful tips to help prevent the problem recurring, however if it does I would definitely use them again.

31 January 2022
Unprompted review
Rated 5 out of 5 stars

Great company. Ask for Terry or Charles…

I have used this company a few times over the last 14 years and always found them to be very good. Charles dealt with my latest problem (rats sneaking into the cellar of 550 year old house). Not straightforward due to the way the house was built but he was brilliant at working out where they were coming from & solving the problem. Charles had a lovely attitude. Not at all condescending (as some “experts” can be). Polite, friendly & thorough.
Needing pest control services can be a little embarrassing (even though it’s not your fault) & Charles felt like he was was really working with us without any awkwardness. Well worth the money as they only charge you once the problem is solved. Thank you

27 November 2021
Unprompted review
Rated 5 out of 5 stars

Very fast response

Very fast response. Charlie came out the next day and quickly identified the problem to be mice in the loft. He has since returned on 2 occasions in the last couple of weeks and seems to have resolved the problem. Many thanks again Charlie.

10 November 2021
Unprompted review

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