We received a phone call regarding a repair that was needed at a petrol station. We provided a quote which they negotiated us with, after we agreed the price we went and followed out a repair. We wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have had a good experience working for this company. I get a communication asking if I can attend and once agreed I complete the task sending a few photos of the completed task. Nice and simple. Pa... See more
Company replied
Really pleased with the service from EaseFix. The team is friendly, responsive and very professional. Special thanks to Alex — he’s fantastic to deal with, always helpful and makes sure everything run... See more
Company replied
I was on holiday and our tenant had problems with waste pipe blockage! I suddenly remembered having met this company at a property event, which advertised that they could find local tradespeople at a... See more
Company replied
Company details
Written by the company
EaseFix is the next step in the evolution of household, commercial and retail repair, maintenance, and renovation services in the UK market. EaseFix maintenance and repair platform we plan to modernize, streamline, and increase the flow of commercial activity between tradespeople and customers in need of repair work. Creating a convenient one-stop digital shop that provides a wide base of tradespeople with equal access to job opportunities at fair market rates and provides customers with transparent, secure and quality services from pre-screened and validated tradespeople all at the push of a button. EaseFix aims to champion the fight against unfair rouge tradesman, poverty and economic exclusion by providing a free-easy to use platform that connects qualified and trained tradespeople with homeowners in need of repair and improvement work. EaseFix will ensure that tradesperson receive a fair working wage for services performed and materials supplied through our online quoting platform, whilst customers also receive quality services from trusted and pre-approved technicians.
Contact info
167-169 Great Portland Street, Fifth Floor, W1W 5PF, London, United Kingdom, United Kingdom
- 08008085565
- info@easefix.com
- easefix.com
4.1
Great
147 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 68% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received a job from easefix
Received a job from easefix. Spoke to jay about the job, he was very professional and explained everything clearly. Got paid on time. Would definitely do future works, with ease fix.
10 December 2025
Unprompted review
Reply from EaseFix
Thanks for the great feedback! It’s awesome to hear that Jay took good care of you and that everything went smoothly. We value our pros and are glad to have you on board. See you on the next job!
Warm Regards,
The Easefix Team
Easy to work with Easefix
I’ve carried out a few jobs for them over the past few months. Always had clear information from them. Communication is key and I think we have built a great working relationship with each other. Looking forward to completing more work with Easefix in the future.
17 December 2025
Unprompted review
Reply from EaseFix
We really appreciate the feedback! It’s great to hear that our clear communication has helped us build such a strong working relationship. Thank you for your hard work over the past few months; we’re excited to keep the momentum going on future jobs!
Warm regards,
The Easefix Team
First time I found someone that values…
First time I found someone that values the clients satisfaction and quality to very high standards, which is what I was looking from this company as a fitter.
I only worked with Kash so far but I heard the rest of the teams involvement with is of same professionalism. RESPECT!
Keep it up guys! Alex.
13 December 2025
Unprompted review
Reply from EaseFix
Thank you! At Easefix, we believe that high standards are non-negotiable, so it’s wonderful to hear that reflected in your experience. We appreciate the shout-out to Kash and the team. We’re excited to have you working with us, onwards and upwards!
Warm regards,
The Easefix Team
DO NOT USE.
DO NOT USE.
they waste tradesmans time and tell you to leave site untill a price has been accepted! Leaving sewerage over flowing contaminating surrounding ground!
They have no clue how to run emergency situations!
5 December 2025
Unprompted review
Reply from EaseFix
We are deeply concerned and truly sorry to read your review. The issues you describe, especially the health hazard caused by overflowing sewage and the mismanagement of an emergency situation, are completely unacceptable and contrary to all Easefix standards.
There is no excuse for the contamination and time wasted. Safety and swift, correct emergency procedures are our absolute top priority.
We have immediately launched an urgent and comprehensive investigation into the handling of this job to understand why our emergency containment protocols were not followed.
Please contact us at: legal@easefix.com
We are committed to making this right.
Sincerely,
The Easefix Team
Well Organised and Professional
“I recently carried out work for this company and found the whole process straightforward. The scope was clear, access and scheduling were well arranged, and the job was exactly as described. Communication was prompt, and payment was made on time. A professional, well organised team who are easy to work with. I would be pleased to work together again.”
29 October 2025
Unprompted review
Reply from EaseFix
Thank you so much for your kind words! We’re thrilled to have worked with you. We truly appreciate your hard work. Here’s to many more great projects together!
Warm regards,
The Easefix Team
Dealt with Luke and Steve both are…
Dealt with Luke and Steve both are amazing. Good company to work with.
28 October 2025
Unprompted review
Reply from EaseFix
Thank you for your wonderful feedback! We’re glad to hear everything went smoothly and that you’ve had a great experience working with Easefix. It’s always a pleasure collaborating with you. We look forward to many more successful projects together!
Warm regards,
The Easefix Team
Very good service
From first contact everythink went smooth. Good communication and service. Using them all the time.
10 July 2025
Unprompted review
Reply from EaseFix
Thank you for your wonderful feedback! We’re glad to hear everything went smoothly and that you’ve had a great experience working with Easefix. It’s always a pleasure collaborating with you. We look forward to many more successful projects together!
Warm regards,
The Easefix Team
I have completed three jobs for this…
I have completed three jobs for this company now as a contractor, everything ran smoothly and payment wasn’t any issue.
20 October 2025
Unprompted review
Reply from EaseFix
Thank you for your wonderful feedback! We’re glad to hear everything went smoothly and that you’ve had a great experience working with Easefix. It’s always a pleasure collaborating with reliable contractors like you. We look forward to many more successful projects together!
Warm regards,
The Easefix Team
Great service prompt payment
16 October 2025
Unprompted review
Reply from EaseFix
Thank you for your kind words! We're glad to hear you had a great experience with Easefix. We look forward to continuing to work with you!
Best regards,
The Easefix Team
I would recommend the service provided
I would recommend the service provided. The communication with the agent, Steve Holmes, was clear and the job he found was within a reasonable timescale as well as within budget. The worker, Jamie, was a good professional - he arrived on time and the job was done promptly up to a good standard.
14 October 2025
Unprompted review
Reply from EaseFix
Thank you for your kind review! We're delighted to hear that Steve and Jamie provided great service and that everything was completed on time and within budget. We truly appreciate your recommendation and look forward to helping you again in the future!
Best regards,
The Easefix Team
Great company to work for! 🥳🥳🥳
I've worked with Easefix for a good while now, and it's always a pleasure to be part of the team 😃 All the staff are very easy to get along with, Kash and Nick normally overlook the work that I'm given, and they are simply amazing to work with, I've never had any issues with them. It's difficult to find a company that keeps you busy, and actually has a good sense of humour, makes the job more enjoyable 😁 Thank you! 😎🫶🥳
10 October 2025
Unprompted review
Reply from EaseFix
Thank you so much for your kind words! We’re thrilled to have worked with you. We truly appreciate your hard work and positive attitude. Here’s to many more great projects together!
Warm regards,
The Easefix Team
Fantastic Service!
I recently used Easefix for some work and the whole process was smooth and hassle-free. Will definitely use again and recommend to others.
8 October 2025
Unprompted review
Reply from EaseFix
Thank you for the wonderful feedback!
We’re so glad to hear that your experience with Easefix was smooth and hassle-free. It’s great to know you’d use our services again and recommend us. We truly appreciate your trust and support!
Warm Regards,
The Easefix Team
Amazing staff very helpful and true to…
Amazing staff very helpful and true to their word. Would definitely use again and recommend to others !
9 October 2025
Unprompted review
Reply from EaseFix
Thank you so much for your kind words!
We’re thrilled to hear that you found our team helpful and reliable. It means a lot to know you’d choose Easefix again and recommend us to others. We truly appreciate your support!
Warm Regards,
The Easefix Team
Great company to deal with
Great company to deal with, easy to contact & very polite staff, would highly recommend, five stars from me, thanks
6 October 2025
Unprompted review
Reply from EaseFix
Thank you so much for your kind words. We're delighted to hear you had a great experience with our team. Your recommendation means a lot to us.
Best regards,
The Easefix Team
EaseFix Make It Easy!
I did some tiling work for Kash at EaseFix recently and I found him very professional and a pleasure to work with, Kash supplied me with very detailed information regarding the work that needed to be carried out, along with plenty of photos. A price was agreed, the work was completed and I got paid within a week as agreed. EaseFix have continued to forward me plenty of job opportunities since, all supplied with great info and photos. Couldn’t ask for more.
25 September 2025
Unprompted review
Reply from EaseFix
It is a pleasure working with you. We strive to provide our tradespeople with all the detailed information, photos, and clear communication needed to make the job as straightforward as possible, so we're thrilled to hear you felt that way. We also firmly believe in prompt and reliable payment. Getting you paid within the agreed-upon week is a top priority for us.
We really appreciate your professionalism and are glad you're finding the subsequent job opportunities and info helpful! We look forward to continuing to partner with you on future projects.
Best regards,
The EaseFix Team
Straightforward and friendly
Easefix have hired me to do several jobs now. They have been friendly and organised, and available on the phone when needed. They have been clear, have provided feedback and have sorted payment promptly.
18 September 2025
Unprompted review
Reply from EaseFix
Thank you so much for your fantastic review! We're really pleased to hear that your experience working with Easefix has been positive. We take pride in being organised, responsive, and clear in our communication, so it's great to know that came through in your interactions with us.
It’s been a pleasure working with you, and we truly value the quality and reliability you bring to each job. Looking forward to continuing our collaboration on many more successful projects!
Best regards,
The Easefix Team
Very good company spot on with the jobs money paid straight away after work was finished frank was very easy to chat to overall experience top Man
Good company easy to get along with money paid straight away
15 September 2025
Unprompted review
Reply from EaseFix
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had such a positive experience with us. It's great to know that everything went smoothly, from the quality of the work to the prompt payment.
Thanks again for your support – we look forward to working with you again in the future.
Best regards,
The Easefix Team
Satisfied with the result
I recently used this company for a job I needed doing in the bathroom, the workers I was sent did not do a good job I was left with poor quality work which I had to rectify
After many conversations with easefix, the matter was solved.
Thank you
4 September 2025
Unprompted review
Reply from EaseFix
We are pleased that after our conversations, we were able to resolve the matter and ensure you were ultimately, satisfied with the result.
We appreciate your feedback. Thank you.
Best regards,
The Easefix Team
Tradesperson-Focused
I’ve been working with EaseFix for some time now, and I can confidently say they’ve been a fantastic company to work with. From the start, they’ve consistently provided me with a steady stream of genuine job opportunities, always reaching out for quotes and keeping clear, open communication—especially when it comes to payments.
Every job I’ve taken on through EaseFix has been exactly as described, with no surprises, which speaks volumes about their honesty and professionalism. They’ve always appreciated the quality of my work, and that mutual respect has led to a strong working relationship.
Recently, I was proud to be offered an official partnership with them as their go-to plumber. Since then, they’ve continued to prioritise me for new jobs and have never let me down in terms of workflow or support.
If you’re a tradesperson looking for a reliable, fair, and trustworthy company to work with, I highly recommend EaseFix.
11 September 2025
Unprompted review
Reply from EaseFix
Thank you so much for taking the time to leave such a thoughtful and detailed review. We truly appreciate your kind words and are thrilled to hear about your positive experience with EaseFix.
It’s been a pleasure working with you as well, and we're proud to have you as part of our trusted network of tradespeople—especially now as our go-to plumber. Your commitment to quality and professionalism hasn't gone unnoticed, and it's partners like you who help us maintain the high standards we strive for.
We're glad to know the communication, job consistency, and support have met your expectations, and we look forward to continuing this successful partnership for many more projects to come.
Thanks again for your recommendation and continued trust in EaseFix!
Best regards,
The Easefix Team
Late payment resolved
I did a couple of jobs for them. Their payment schedule is 2 weeks which they missed I had to chase my payments for the completed jobs. Customer care have now contacted me explaining the situation and have explained the companies steps to improve the problem.
21 June 2025
Unprompted review
Reply from EaseFix
Thank you for your honest feedback and for giving us the opportunity to make things right. We apologize for the delay in your payments and understand the frustration that can cause. We're actively working on improving our internal processes to prevent this from happening again. We appreciate your patience and cooperation.
Kind Regards,
The Easefix Team
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