Easee Reviews 1,407

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its reliability and ease of use, often highlighting its flawless operation and robust quality over several years. The user experience is frequently described as excellent, with many appreciating the product's stable performance and innovative features, such as remote management and load balancing. Reviewers also commend the customer service for being prompt, helpful, and providing outstanding support, especially when resolving issues efficiently. However, some people mentioned issues with the product, experiencing critical errors, overheating problems, or reduced output, sometimes leading to multiple unit replacements. A few other people also felt that the after-care support was poor, and some found the Equalizer device to be baffling or ineffective in delivering consistent power.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing significant dissatisfaction due to... See more

User experience

Consumers find the user experience to be largely positive, praising the easy setup process, intuitive app,... See more

Customer service

Users describe positive interactions with customer service, with many reviewers praising the excellent and... See more

Service

Customers consistently note positive experiences with service, praising the outstanding customer service and... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that the charger works perfectly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good integration with Tibber. There is an API for controlling the charging. Working app. Only negative thing is that they cheated on the CE certification, so it was unclear if our charger would be... See more

Company replied

Rated 4 out of 5 stars

The customer service promptly replies to the requests of support. They helped to understand better how their products (Charger+Equalizer) are working and what I have to look for. Unfortunately my gr... See more

Rated 4 out of 5 stars

Easee works well and realible. Co-operation with local car loading AI app both Tesla and local Finnish power companies is seamless. In Finland many power distribution/manufacturing companies are takin... See more

Rated 4 out of 5 stars

I wrote a previous review complaining that Easee had not contacted me. I must update that review because Optimum Electrics the EV charger installer came out today and spent an hour reinstalling the ch... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

At Easee we provide charging solutions for EV’s. We have simplified everything that can be simplified. The result is an unparalleled technological revolution that keeps both you and the environment at the heart of our design. Our charger will take a place in the power grid of the future and act as a smart electricity valve. A premium product at a competitive price, where all you have to think about is which color fits best with your home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

Many problems with the churger

Many problems with the churger, like don't wanna start churging and must restart the system, and the worst thing the lader stuck in my car when I wanted to drive to work.
Then I had to turn off the the lader from the sentral power supply and only after some minutes in panic the cable was free to take it out. Not so good experience.

17 January 2026
Unprompted review
Easee logo

Reply from Easee

I am so sorry to hear about your experience with the product. If you haven't done so already, please contact us at help.easee.com
Our Support Engineers can look at the data from the charger and establish what might have happened that morning.

cristina@easee

Rated 2 out of 5 stars

The control system are not able to…

The control system are not able to restart charging if it ha reduced charging due to limitations on the grid

1 February 2026
Unprompted review
Easee logo

Reply from Easee

Takk for tilbakemeldingen, Lars Gunnar.
Vi skulle gjerne tatt en nærmere titt på oppsettet ditt for å se hva som kan være årsaken. Send oss gjerne en henvendelse på help.easee.com

cristina@easee

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