Earthsider Reviews 

117
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Bought the reusable ear swabs and was surprised to see how cheap the plastic was. Also, the tips started to fall off. Sometime this year, I tried to use Crazy Glue but that didn't work. 2 weeks ago, a... See more

Rated 1 out of 5 stars

This is greenwashing. I bought Zero-Waste Reusable Bamboo Makeup Wipes. Pads packed in polyester bag and they don't even feel that they made from natural materials. The thread is plastic. I regret thi... See more

Company replied

Rated 5 out of 5 stars

Previous to knowing about Earthsiders reusable swab product, I hadn’t thought about cotton swabs being an enviro-hazard, especially since I never bought the plastic ones; besides, they were so small... See more

Rated 5 out of 5 stars

Earthsider is a great company. Saves water by not having to wash Tupperware. Saves space by not having a cabinet wasted on a dozen different Tupperware sizes. Saves us from using sarenwrap or aluminum... See more

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Zero Waste & Reusable Products


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2.5

Poor

TrustScore 2.5 out of 5

117 reviews

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2.5

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(117)

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Rated 1 out of 5 stars

I regret I didn’t read these reviews…

I regret I didn’t read these reviews before I made my order. This is exactly the greenwashing! The company is against plastic and the swabs arrive in plastic packaging, they are placed in the plastic box and they are made of plastic.... more than that, you CANNOT use these to correct your make up, as was advertised. The silicone heads to don’t work for that at all.
Idon’t recommend and don’t know what to do now with the packages as I bought one for present and can’t give it now(((

23 January 2020
Unprompted review
Earthsider logo

Reply from Earthsider

Hi Darya, thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please contact us at support@earthsider.com and we’ll work with you to resolve any issues as quickly as possible.

Rated 1 out of 5 stars

Won't use this company again.

I only got the silicone "Q-tip" not only does it not work, the amount of plastic packaging is ridiculous. I don't reccomend this product and due to the packaging I don't reccomend the company either.

22 January 2020
Unprompted review
Earthsider logo

Reply from Earthsider

Hi Kyla, we are truly sorry that you weren't happy with the reusable swabs. We are deeply concerned because the usage and packaging did not meet your expectations. Please know that your feedback has not gone unnoticed. It would be great if we could discuss this in detail through our support channels. As such, we invite you to contact us at your earliest convenience via support@earthsider.com.

Rated 1 out of 5 stars

This is greenwashing

This is greenwashing. I bought Zero-Waste Reusable Bamboo Makeup Wipes. Pads packed in polyester bag and they don't even feel that they made from natural materials. The thread is plastic. I regret this purchase. All this will be releasing micro plastics into the waterways. I'm sure there are better options on the market

17 January 2020
Unprompted review
Earthsider logo

Reply from Earthsider

Hi there,
Thank you for posting your review! We're sorry to hear your experience didn’t match your expectations. We would like the opportunity to investigate your feedback further. Please reach out to us at your earliest convenience via email at support@earthsider.com and we will work with you to resolve any issues as quickly as possible. Again, thanks for your feedback!

Rated 1 out of 5 stars

garbage product

garbage product. they don't stay on/ seal anything. I literally have to throw them out.

16 January 2020
Unprompted review
Earthsider logo

Reply from Earthsider

Hi Sophie, thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. You may reach us anytime at support@earthsider.com and we'll do our best to make things right!

Rated 2 out of 5 stars

From China

Took way longer to get for one little thing. Ordered at the beginning of December and got 2nd week of January. Come to find out this is coming from China.... not very earth friendly and I might as well have ordered from Ali Express. Sketchy and shady.

6 January 2020
Unprompted review
Rated 3 out of 5 stars

All plastic and plastic shipping materials. Seems like questionable waste reducing claims.

Just got the swabs. Going to give them a try. Seems like a good idea. However for a company that is trying to reduce waste and plastic waste at that, the swab and its container are both plastic and not recycled plastic, at least there are no indicators it is recycled on their website or on the product, and it arrived in shipping packaging that is plastic, that is single use and thrown away. Their marketing seems like a scan when you think about all this waste. The swab is a good idea but they are contributing to the waste by their product and packaging.

19 December 2019
Unprompted review
Rated 5 out of 5 stars

Fabulous packing

Fabulous packing, speedy delivery and all round friendly service throughout.
I think this is a brilliant company helping reduce eco waste in an affordable way. Looking forward to ordering more :)

16 December 2019
Unprompted review
Rated 5 out of 5 stars

Love these guys

Love these guys. Great communication & fast shipping. I ordered 2 sets of the reusable swabs. I love the travel case that keeps them clean even on the road. The textured ear swab is great but it's so amazing they thought to include the 2nd for makeup. Perfect for removing those pesky mascara smudges!

15 December 2019
Unprompted review
Rated 5 out of 5 stars

The cotton tips / Q tips

The cotton tips / Q tips are easy to use, I love they have a few shapes, they are very easy to clean and I especially like they have their own storage container to keep bacteria away from them and keep them clean

13 December 2019
Unprompted review
Rated 5 out of 5 stars

Reusable Ear Swabs

Purchased four sets of the reusable ear swabs for gifts and one for myself. The product is very well made; strong, flexible and easy to clean.

10 December 2019
Unprompted review
Rated 5 out of 5 stars

I love them

I love them. Large size allows me to wash my face with them as well as using to remove makeup. I just wash them right away and they dry quickly.

3 December 2019
Unprompted review
Rated 5 out of 5 stars

tiny step towards cleaner planet

After I saw accidentally the advertisement on social media I wanted immediately to order silicone swab.
It looks classy (I use silicone swab for fixing makeup) and suits perfectly in my make up bag. It is also amazing to know, even though it is a small step, but we make our planet less polluted.
⭐️⭐️⭐️⭐️⭐️ For the idea and design!

29 November 2019
Unprompted review
Rated 5 out of 5 stars

Terrific product!

I have been very pleased with my container lids. I was a bit skeptical about getting a snug fit placing them direct on food but they fit snugly on half a grapefruit, apple and even a head of cabbage. I bought three more sets as Christmas gifts

29 November 2019
Unprompted review
Rated 5 out of 5 stars

A very good website!

A very good website!! The functionality is always great n the products are incredible!!! I will be a costumer for life!!! Thanks for being wonderful!!!

27 November 2019
Unprompted review
Rated 4 out of 5 stars

Reusable bamboo paper towels are great

Reusable bamboo paper towels are great! I used one pair towels to clean my whole kitchen, plus oven. Just gave it a lil wash with some dish soap and it was good to go. I also keep one on me at all times for hand drying for when I'm not home.
Reusable ear swabs are undetermined. They're good for general use, but I still like cotton swabs for a deeper clean. Found bamboo swabs from here that are compostable instead.

26 November 2019
Unprompted review
Rated 1 out of 5 stars

Sketchy Chinese soap took over a month to reach me

Here is a timeline of what happened.
September 29 - Ordered
October 10 - Delivered
October 10 - Emailed customer service to let them know part of my order was missing (sea salt shave soap)
October 11 - Responded saying they'd ship it to me.
October 14 - Asked for a status update, and/or tracking
October 14 - Customer service says "shipping will be uploaded tomorrow"
October 19 - No tracking information received, so I asked for my money back, rather than have the product shipped.
October 21 - Asked again for help on my order, hadn't heard anything back, opened up a new ticket asking for my money back
October 23 - Email from customer service" "I apologize for the inconvenience, but we were so eager to get your product to you that it’s already left the warehouse and we are unable to cancel it at this point. Upon checking your tracking number it seems the package is still on its way." It shipped on October 23, not before my request to cancel.
November 5 - Finally receive package in the mail. It's dented and damaged. It's not shave soap at all, it's sea salt soap from China. So, So sketchy.
Wonder how much of a carbon footprint these products actually have. And also, it took them over a month to resolve my issue. I wanted a refund, and instead of issuing it to me, two days later they shipped it, gave me a tracking number that said it shipped AFTER I had asked for a refund the second time, and then had the audacity to ask me to refuse it for a refund. Lol. This company is a joke.

23 November 2019
Unprompted review
Rated 5 out of 5 stars

I did the math

Previous to knowing about Earthsiders reusable swab product, I hadn’t thought about cotton swabs being an enviro-hazard, especially since I never bought the plastic ones; besides, they were so small.
What I realized after seeing their reusable swabs I started asking myself why. Then I did the math: 5 swabs x 365 days - those small swabs turned into a mountain.
It’s a great product and both my daughter and I love it. My husband will be getting one in his stocking stuffer this year!

22 November 2019
Unprompted review

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