Earthbreeze Reviews 

244
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, most reviewers were unhappy with their experience overall. People frequently complained about being unexpectedly enrolled in recurring subscriptions and charged without clear consent or prior notice. Consumers also reported receiving unwanted shipments, dealing with unexpected billing issues, and struggling to cancel their orders through the website. Some reviewers were happy with the helpful customer support team when reaching out to resolve subscription and account issues. Customers also appreciated the eco-friendly laundry sheets, noting that the product worked well and left their clothes smelling fresh. Many people also mentioned that buying these eco-friendly items helped reduce plastic waste compared to traditional containers.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the laundry sheets for leaving... See more

Customer service

Consumers find customer service to be positive, frequently highlighting fast email replies, helpful support... See more

Subscription

Customers had mixed experiences with subscription options, as many reviewers felt unexpectedly enrolled in... See more

Order

Reviewers highlight ambiguous aspects of order processes, as some consumers reported unexpected charges... See more

Quality

Users describe ambiguous feelings regarding the quality of the laundry sheets, as experiences vary... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I watched an entire video ad that was placed on Megyn Kelly's YouTube channel. Very slick and polished. So I decided I'd "make a one time purchase" and show some love. Toward the end of the process... See more

Rated 2 out of 5 stars

***update*** A human reached out, and helped clear up the matter. The items were returned/refunded right away without further issue. Too bad the service wasn't better on the front end. May it ev... See more

Rated 2 out of 5 stars

I reached out to the company about returning the dryer sheets because the scent is so strong I can’t keep the shipping box open. To date I haven’t heard back from them.

Rated 1 out of 5 stars

What a rip off!! buyer beware!! they keep charging you double than they said. Sneaky tactics with hidden auto subscription Unable to contact them Trying to get refund hopefully PayPal will stop a... See more


Company details

  1. Laundry
  2. Cleaning Products Supplier
  3. Online Marketplace

Written by the company

Earth Breeze Laundry Detergent Sheets. Clean Laundry with NO Harsh Chemicals. EARTH BREEZE provides A Clean You Can Trust! Most liquid detergents leave behind a sneaky layer of chemical residue from optical brighteners and artificial dyes that you can’t see with the naked eye – but your skin can feel it. Common chemicals include optical brighteners, artificial dyes, hormone disruptors, like parabens and preservatives, and 1,4-dioxane (carcinogen). We're here to change that with a clean you can actually trust, because nobody wants their "fresh" laundry hiding dirty secrets.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

244 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.7

All reviews

(244)

119 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not So Clean Dishes

I have been using the Dishwasher Sheets for a few weeks now. It is leaving a cloudy film on my dishes. Went back to my previous pods and in one wash the dishes are clean, no film.
I do like the laundry detergent, but the dishwasher sheets are a NO for me.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

they steal your credit card info Run from them

WENT on their website to check them out and I was going to buy a product except their website stinks.

Doesn't tell you how many sheets you get. I did enter my email and address but NOT any CREDIT CARD INFO!!

I learned they have no 800# to call them. Next thing is I get an email saying I had ordered a product which I never did.

Never gave them my credit card info so they hacked my info somehow this is one CROOKED company -reported them to my credit card company

25 July 2025
Unprompted review
Rated 2 out of 5 stars

Can’t cancel my subscription.

I want to cancel my subscription, particularly as there has been a price increase. Rather suspiciously, they have made it virtually impossible to do this. Why should I pay for something I didn’t ask for. Not a good way to do business.

6 July 2025
Unprompted review
Rated 1 out of 5 stars

The sheets didn't dissolve properly.

The sheets didn't dissolve properly.
I had to pick out little pieces of undisclosed sheets from a very large load of clothes in washer and dyer. I had to re-wash the first load. I'll go back to the liquid detergent with all the impurities. Don't use Earth Breeze

1 June 2025
Unprompted review
Rated 1 out of 5 stars

I like the product...the Customer Service is terrible

I like the product, it works and it's priced fine. The customer service is terrible. I received a shipment recently and the envelope was empty, so I filled out their little contact form, even included a picture of the envelope held up to the sun so they could see that it was empty with the tape still on it. It's been about 2 weeks and nothing—not even an auto-reply to say that they received it and when I should expect a response. This is the second time I've had to contact this company and didn't receive a response. I think I will change and go to another laundry sheet subscription delivery company; there are plenty of them out there.

4 May 2025
Unprompted review
Rated 1 out of 5 stars

Really bad breakout

I broke out in Folliculitis really bad after usimg this product. Even after rewashing everything it's been a month and 3 dermatologists to figure out whats wrong. I sent the lot number to the company. This product is not safe

11 March 2025
Unprompted review
Rated 2 out of 5 stars

Lost Trust™️

Initially enjoyed but then I took a deeper dive. They make very bold environmental claims in their trademarks, but they are simply that. Trademarks, there is little to no evidence to back these claims and I doubt they have a fraction of the environmental impact of companies like Proctor and Gamble who have put billions into solving the problems this company questionably claims it is solving. The product is made in China with no information showing that it is manufactured in an environmentally friendly way. The company is a B-Corp which I am naturally skeptical about as trying to profit off emotions and baseless claims than actually good products. The shine from this product quickly faded once I washed sheets multiple times and they didn't smell fresh. I was mistaken to think this was an upgrade from Tide. It is not.

21 April 2025
Unprompted review
Rated 1 out of 5 stars

No actual customer service

If all goes well, it’s fine. But when there’s any trouble with an order, customer support can only tell you how frustrating it must be. As I saw someone else complain, they consider all orders complete the second you make it. No cancellation and no refund. After complaining and catching them in a lie, they cut off communication.

30 March 2025
Unprompted review
Rated 5 out of 5 stars

They are trustworthy

They are trustworthy. I have bought their product for a few months now. The service is outstanding. The products I have received are good. My clothes and linen smell good and are soft and delightful. I recommend this firm.

10 February 2025
Unprompted review
Rated 2 out of 5 stars

Warning

Ordered 3 months ago, never arrived. Made claim and item finally arrived but was asked to pay more than $50 for delivery. I refused it and cancelled it. Waiting now for refund. What a mess!!!
You are warned !!!

23 February 2025
Unprompted review
Rated 2 out of 5 stars

Bought this product wanting to reduce…

Bought this product wanting to reduce my plastic usage. There are two of us in my household and initially (well over a year ago) I received a big box of sheets that is still more than half full.
Right before I left the states for Europe, I received another large box and a bill stating that I had signed up for a subscription.I HAD NOT.
Customer service was not helpful and getting the situation straightened, which would have looked like, cancel subscription, return product refund my money.
It is a shame that you look for companies that help you do the right thing and they put you on a SUBSCRIPTION????

14 December 2024
Unprompted review
Rated 1 out of 5 stars

I tried to place an order tonight and…

I tried to place an order tonight and last minute realized it was for the fragrance; I can’t do that so I reversed course and changed to unscented or so I thought. But something went wrong and both $57 orders went through which meant my total was well over $100 ouch! And half was fragrance which I can’t use. I immediately within minutes reached out to customer service explaining the situation and asking them to correct my order to the single $57 order of unscented. They replied it was “too late because it had been shipped” and I’m like, no it was a minute ago. Trust me it hasn’t. I did a back and forth which was super stressful and finally sent an all caps email threatening to report them and review them poorly all over and also telling them that they’d lost me as a customer. They finally replied (after that really stressful escalation) that they’d review my case.

An hour later I got a notice that both orders had been sent.

Good news is — this was an awful enough experience I’ll never forget and make the mistake of purchasing from them again.
Bad news is I’m out $131.78 for a product I didn’t budget for and half of which I literally cannot use.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for me!

Earthbreeze sheets clean my clothes better than my previous detergent and I get less wastage as I'm pretty clumsy and tend to spill stuff and with this I don't have to worry about that so it is more economical for me, as well as much better for the environment due to the paper packaging they come in, instead of using single use plastic. Great customer service when a pack went missing at Christmastime too. Another was sent out and received very quickly.

10 February 2025
Unprompted review
Rated 1 out of 5 stars

I was Charged $13.07 On February 4

I was Charged $13.07 On February 4, 2025 for a product I did NOT Order.
I Ordered it Once? Probably months ago And was Never Agreed to BE Placed on ANY! Automatic payment plan!🥺 And have NO IDEA Why? Am being Charged For A Product that did NOT Order, Do NOT Use Nor! Do I Want.. I AM Extremely Upset About this Business Tactic.. It's Disgusting And Unlawful !!!😤😖😡

4 February 2025
Unprompted review
Rated 1 out of 5 stars

Not honorable people. They don't respond to requests for…

They don't respond to requests for returns, nor other repeated questions. They auto shipped product even after after 2 requests to cancel the shipment and unsubscribe. My advice is to AVOID these people because they are NOT trustworthy and honorable. Product NOT colorfast...noticed fading of colored clothing...but they won't answer questions about it. Also not good in humid climate...all the sheets glue together. And it's highly overpriced considering it's simplicity ...it should be cheaper, not twice the price of other bulky detergents.

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Win win

It's Xmas time and I had not received my order yet.
They answered me thoroughly and even checked with me days later to see if it arrived yet

I love the laundry detergent!
Clean easy way to do the laundry and always comes out nicely..and I use cold water wash.

All in all..win win situation.
Thank you kindly

18 December 2024
Unprompted review

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