Earnstar Reviews 4,576

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,882 reviews, reviewers had a great experience with this company. Customers are really happy with the app, finding it easy to use and navigate, with a wide variety of games that track progress well. Many appreciate the fast payouts, with some reporting instant transfers to their accounts, and enjoy the boosts and rewards for completing challenges. However, some people were dissatisfied with the payment process, noting that larger payouts can have a 7-day hold or that deposits can take several days. There were also instances where the app didn't track game progress correctly, leading to uncredited milestones or deleted active progress. Some customers also mentioned issues with customer service, reporting a lack of help or slow responses when problems arose.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many reviewers praise the fast and instant cash-outs,... See more

Application

Clients share positive opinions on the app, with many finding it an enjoyable and efficient way to earn... See more

User experience

Reviewers highlight positive aspects of user experience, finding the app enjoyable, easy to use, and... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers praise the wide variety of... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers reported significant frustration,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far it's been a solid app that has rather good game selection and fun random bonu redemptions. Good boosts for more rewards per completing challenges. It seems like sometimes a challenge will get c... See more

Rated 4 out of 5 stars

I love the challenges. Payouts are great, other than the 7 day hold on the larger payouts. I did notice that the closer I got to a new level in payouts, that the Payout amount decreased though. Other... See more

Rated 4 out of 5 stars

No instant deposits offered! All deposits take between 1-4 days to be deposited into your account! Fix this with instant cashapp deposits available and get 5 stars!

Rated 4 out of 5 stars

Love the experience and that I don't earn only cents for games. However, would like if it would be possible to make some of the higher goals a bit more realistic.



Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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Rated 5 out of 5 stars

This is a great app

This is a great app ! It has became my new favorite way to earn money. There is one only issue is that it seems like sometimes the app doesn't track game progress.

20 May 2026
Rated 1 out of 5 stars

Won't resolve a tracking problem

I have used earnstar before and it was okay

Recently, I played a game and they did not track my spending. I did not get the reimbursement.

I email customer service. Sweet as pie they are but no results in get my money. I send them my receipts if the purchases but they are asking for things I can't give them. The dates and times, order numbers... Impossible.

I told them I was leave and no response. Like they don't value their players

Look on Facebook. Same complaints against this company and the company doesn't change

Tracking problems are the worst

16 May 2026
Unprompted review
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Reply from Earnstar

We’re sorry the recent experience left you feeling disappointed. Tracking for game purchases can sometimes require additional verification details from the offer partner before rewards can be confirmed. We understand how frustrating tracking issues can be after the time and effort invested. Please contact help@earnstar.com so we can continue review the matter further and improve your experience.

Rated 1 out of 5 stars

ZERO STARS!!!

There was absolutely zero help. Just automated AI responses that kept refusing to give me rewards for tasks that I could prove I completed and purchases I made. This was the worst experience I have ever had with a game testing app and I have been using them for over 2 years now. Saying that there was glitching in the tracking (on the company’s end) but not doing anything to fix it and reward missing points for proven completion is absolutely ludicrous. IF I COULD GIVE ZERO STARS I WOULD!!!!!!

12 May 2026
Earnstar logo

Reply from Earnstar

Thank you for your feedback. We’re sorry this experience didn’t meet your expectations, especially with rewards not showing despite completed tasks or purchases. These results depend on external tracking systems, and sometimes they don’t register activity correctly or take time to verify. For support, you can reach the team at help@earnstar.com so we can improve your experience.

Rated 1 out of 5 stars

Don't like the fact that I made $5 and…

Don't like the fact that I made $5 and by the time I get it, it's a little over $3. You should let people know that we are being charged. I have downloaded a different app and i cashed out $40 today and was not charged any money to do so.

19 May 2026
Earnstar logo

Reply from Earnstar

We understand your frustration regarding the payout amount received after redemption. EarnStar continues to be used by many users enjoying surveys, offers and rewards, and we appreciate you sharing your feedback about fees and payout transparency. We’d love the opportunity to improve your experience and help make things clearer moving forward. Please contact us anytime at help@earnstar.com so we can assist further.

Rated 1 out of 5 stars

It's a good way to make a little extra…

It's a good way to make a little extra money, but the transfer for the money to be transferred to you takes too long.

19 May 2026
Earnstar logo

Reply from Earnstar

Thank you for sharing your feedback. We’re glad to hear EarnStar has been a helpful way to earn some extra money, though we understand waiting for reward transfers can feel frustrating at times. Our team is continuously working to improve the payout experience, and we hope to make future cash outs smoother and faster for you. Feel free to contact us anytime at help@earnstar.com if you ever need assistance.

Rated 1 out of 5 stars

I haven't been paid for completed steps…

*edit* it is now 1 star. I have sent screenshots of proof that I haven't been rewarded and proof that I have completed the steps. Apparently this isn't enough evidence and they require a screen recording. I explained that my phone doesn't allow screen recordings. Because of this there is Apparently nothing that they can do, despite me sending photo proof, so now I will not be rewarded. I'm not happy whatsoever.

I haven't been paid for completed steps on bubble cate. I have won 11 tournaments but no payment has been added to my account. I have tried to submit a ticket on the app 3 times but each time it tells me there's an error. This is the first time I have had a problem. It was 5 stars up until now.

19 May 2026
Unprompted review
Earnstar logo

Reply from Earnstar

We’re sorry to hear that the rewards were not added to your account, especially after completing tournaments and running into errors while trying to submit a support ticket. We understand how disappointing this must be, particularly since you previously had a positive experience with the app. Please email help@earnstar.com with the details of the missing rewards so the team can investigate this further and assist you properly.

Rated 2 out of 5 stars

The fact that I am unable to receive my…

The fact that I am unable to receive my rewards for completing tasks due to a technical issue on y'all's behalf is unbeknownst to me why I am penalized.

7 May 2026
Earnstar logo

Reply from Earnstar

It’s understandable to feel frustrated when completed tasks do not reward properly due to a technical issue, especially after spending time and effort finishing the offers. That’s definitely not the experience we want for our users. Please reach out to help@earnstar.com with the details of the affected tasks so the team can investigate the issue further and assist you accordingly.

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