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Eadon & Co Reviews 243

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, noting that interactions are pleasant and informative. Many appreciate the personalized approach, where their financial goals and individual needs are understood, leading to tailored plans and clear explanations. The service is frequently described as excellent, efficient, and seamless, with people feeling involved and confident throughout the process. Some people were dissatisfied with the clarity of information regarding specific financial actions, mentioning that certain implications were not explained in advance. A few other people also felt that the number of advisors involved could be overwhelming initially, though they later understood their different roles.

What people talk about most

Staff

Consumers consistently express satisfaction with the staff, highlighting their professionalism, knowledge,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently highlight the clear... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, pleasant,... See more

Customer communications

People report positive experiences with contact. Many reviewers found the company easy to contact, with staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rebecca, Elliot, Dan and Becci have been absolutely fantastic and professional in providing me the right wealth package for getting ready for retirement. Dan and Becci explained clearly and answered m... See more

Rated 5 out of 5 stars

Very much a pleasure to have had and, looking forward to, excellent experiences. Eden, covering a number of financial bases, has meant that we have been able to review and, reorganise our financia... See more

Rated 5 out of 5 stars

Both Eliot & Dan were amazing, we never felt like they were talking down to us and they explained everything in a very coherent way. I wouldn’t hesitate to recommend their service to anyone. A ve... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Eadon & Co, mainly Dan and Becci. They have guided me through my pension journey, releasing tax free funds and investing the remainder in a new plan tailored to my needs. From m... See more

Company replied


Company details

  1. Financial Planner

About Eadon & Co

Written by the company

At Eadon & Co, we’re dedicated to providing personalised, easy-to-understand independent financial guidance tailored to your unique needs.

With over six years of specialised experience and the leadership of our founder, Tim Eadon - who brings more than 30 years of expertise in independent financial advice - we’re here to help our clients navigate their financial journey with confidence.

Our team is made up of experienced advisers, paraplanners, administrators, client relationship managers, compliance, training, and competence professionals who all bring together centuries of experience in the financial world.

Tim Eadon, a Chartered Financial Advisor, has a distinguished career that includes serving as CEO of a respected finance society and as an examiner of the Chartered Insurance Institute.

Our advisers come from diverse backgrounds, including roles in FTSE 100 companies, top financial advisory firms and major investment banks.

At Eadon & Co, our goal is to provide you with clear, comprehensive advice that’s both effective and easy to understand. We’re committed to helping you gain a full understanding of your financial situation and working together to achieve your goals.

We’ve embraced the latest technology to make our processes smoother, more efficient and timely, ensuring you get the advice you need when you need it!

Our central investment committee, which includes our partners, carefully selects the best providers and investment funds in the UK to ensure your pensions and investments are well positioned for success.

We’re passionate about helping you reach your financial goals. Our commitment to exceptional service, and our proven process, ensures that we can help you improve your financial situation and achieve your dreams faster.

Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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Rated 5 out of 5 stars

Clear, honest and experienced team

It was clear to me right from the start that I was dealing with a very professional and well organised company. The advisers all spoke confidently and knowledgeably about investing and saving. All the documentation and meeting notes have been an accurate reflection that has helped me to go back and read over what was discussed and helped with reaching a decision. My only reflection to feedback is there are a number of advisors thrown at you. I now understand their diffent roles but to begin with maybe a flow chart with names would help a new investor understand the process and with who, doing what. Thank You Eadon & co for such a positive start to investing and fingers crossed now it comes to fruition!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Just What We Needed

Very much a pleasure to have had and, looking forward to, excellent experiences. Eden, covering a number of financial bases, has meant that we have been able to review and, reorganise our financial issues. We feel as though our Ducks are truly in a row!
Clear communication by Eden members of staff has been of the highest standard, always taking the time to explain both services and timeframes.
Thanks

13 January 2026
Rated 5 out of 5 stars

I had several pensions and wanted to…

I had several pensions and wanted to combine them into one pot which I could see and manage with assistance and guidance of professionals. Throughout I was kept very informed about the process and any questions I have had have all been answered fully… great service and very friendly and knowledgeable

28 November 2025
Rated 5 out of 5 stars

Efficient and excellent experience

I was recommended to Eadon And Co from my husband as he was so pleased with how he was dealt with.
I have to say the whole experience from start to finish was seamless.They are all so professional and understanding to each individuals needs and explain everything so it's clear to understand.
I will be more than happy to recommend their services to all my family and friends.

10 December 2025
Rated 5 out of 5 stars

Retirement Advice and Fund Management

I turned to Eadon & Co for support with:

- Confirming that I’m on track to retire in 2026
- Reviewing my various pensions and advising on the best course of action
- Managing my investment funds going forward, as this isn’t my area of expertise

The process they guided me through was clear, straightforward, and gave me plenty of opportunities to ask questions. Their professionalism and expertise in handling my pension fund gave me the confidence to sign up

15 September 2025
Rated 4 out of 5 stars

Fast and efficient but process not always fully transparent.

The service was fast and clearly explained. However, it was not always clear whether I was or was not dealing with an IFA. Also, on-line meetings had poor signal strength, meaning the audio was not always in sync with the video - a real problem for me as I lip read.
My real criticism is that I specifically asked if my '25%lump sum' would or not would incur a charge when Eadon got involved. I explained that I would be needing it for a house purchase but the timing was soon rather than imminent. I was told it would not be counted, then found it was included when fees were incurred. When I challenged this, I was told it was because I did not take my lump sum at the time of transfer; this was not explained in advance. Fortunately the overall value has no gone up, whilst I am unlikely to need the 25% before February.

28 October 2025
Rated 5 out of 5 stars

Love Eadon&Co! Professional, friendly and has the customers interests at heart

Everyone has been extremely professional, helpful, and understanding of my brain damage issues. I have felt like a valued customer, even during the free session. All this company want is the best financial advice for people. They have been nothing but fair and transparent and I feel my life savings are safe in their hands. Shout out to Oliver and Dan who I’ve spoken with, and they couldn’t be nicer. Definitely worth a free consultation and worth being a client if you’d like your money taken care of and to grow.

27 November 2025
Rated 4 out of 5 stars

Pension’s Mine Field.

Initially wanted someone local to me but got replies all from up north, spoke to three different companies, costs not much difference in it to be fair, went with Eadon & Co after doing my research and they felt right, correspondent excellent, first point off contact staff friendly & knowledgeable, never felt rushed or pressured unlike one off the others, just have too wait now and see how investments perform.

29 October 2025
Rated 5 out of 5 stars

Outstanding Service Thus Far

Outstanding Service Thus Far
Having little to no experience in compiling / investing my pension pot and understanding if an early retirement was feasible, the reassurance and confidence i now have because of the Team at Eadon & Co is why i would recommend without hesitation.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful team a t Eadon and Co

Very helpful team a t Eadon and Co. Whilst not the cheapest but they really explained to me how pensions work, give you a good estimate of your wealth on your pensions and was able to transfer my existing pensions into one with hopefully a better return. Time will tell on that one. But otherwise a good team to work with.

18 November 2025
Rated 5 out of 5 stars

Excellent customer service experience

Excellent customer service experience, I would recommend Eadon and Co for any body looking to invest their pension. The whole process from the very first phone call was very professional and easy to understand the various options available, all questions were answered simply and any requests for information or documents were actioned promptly.
A big thank you to Becci and the team for their guidance and support.

18 November 2025
Rated 5 out of 5 stars

Excellent new client experience

As a person who is new to financial investment and with some anxiety over making arrangements for advice on how to best invest my funds, I have been extremely impressed by all aspects of the service I have received from Eadon & Co. All five of the team who I have been guided by have shown knowledge, professionalism, kindness and integrity. I have found the Teams calls (to discuss my finances and look at best approaches) very valuable. Thank you.

17 November 2025
Rated 5 out of 5 stars

Professional, helpful pension consolidation experience

I was looking to consolidate my pensions and came across this company online, so I wasn’t sure what to expect. They were professional, prompt, helpful, efficient and friendly throughout. Everything was explained clearly, and I was kept informed at every step. I would highly recommend.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

I had amassed 7 different work and…

I had amassed 7 different work and private pensions over the years and was keen to everything in to one pot so to speak. Eadon and Co have been truly amazing. They talk you through everything, explain everything, they are in constant communication and everything and everyone is done on a very friendly and professional basis, I really couldn’t recommend them highly enough. Thank you all for your help and professionalism.

13 November 2025
Rated 4 out of 5 stars

Good Pesion Advise

Provided good advise and went extra mile to help with my personal curcumstances. They guided me well with clear commucations and consistently helped me to rationalise my pensions.

10 November 2025

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