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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers are particularly pleased with the pricing, finding it to be very competitive and often better than other retailers. Many people appreciate the quick delivery of products, with several mentioning receiving their orders within a few days and some even earlier than expected. The quality of the products received is also frequently highlighted, with customers noting items arrived in excellent, sealed, and genuine condition. However, some customers experienced issues with delivery times, reporting delays or a lack of updates on their orders. A few people also encountered problems with digital codes not being delivered promptly or at all, leading to concerns about the legitimacy of the site. There were also instances where orders were unexpectedly canceled without proper communication, and some customers received products without original packaging, raising doubts about their newness.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many reviewers praise the genuine and new condition of... See more

Order

Customers had ambiguous experiences with order fulfillment. Many reviewers praised fast delivery, with some... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast delivery, with some... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise it as a trusted and reliable... See more

Price

Users describe positive interactions with price, often noting that the prices offered were the lowest among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a league of legends gift card worth 830INR, went through flawlessly, was delivered within the quoted time. well tbh, when I had ordered, the website said the order was completed and I had n... See more

Rated 5 out of 5 stars

I ordered death stranding director's cut PS5 game disc and got it delivered from Bengaluru to Mumbai in just 3 days despite having limited staff at the time. Communication was good, prompt replies, sm... See more

Rated 5 out of 5 stars

Bought 4 different pc games , they were sealed , condition was very good and pricing was worth it . Though delivery took 2 more days , it was worth the wait. I would suggest them to include more phy... See more

Rated 5 out of 5 stars

I purchased Xbox Pulse Cipher controller from e2zstore which i could not find in any other online or offline stores. I placed the order late on the night of 1st Jan and received the controller on 3rd... See more


Company details

  1. Video Game Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. Game Store

Written by the company

We are E-commerce retailer for Video Game Consoles (Playstation, XBOX, Nintendo Switch, PC) , Gaming Titles, Accessories and electronic items


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Legit Store with Super-Fast Delivery

I was searching for a WD 740 NVMe 2230 but couldn’t find it on Amazon, Flipkart, or other well-known platforms. Finally, I came across E2Zstore.

At first, I was skeptical because I couldn’t find many positive reviews or much reputation for E2Zstore on Reddit, Quora, or Trustpilot. Living in a Tier 3 city, I didn’t have a second option (local market had the WD 770 but not the 740), so I decided to take the risk and place the order.

To my surprise, the whole process was smooth and reliable:

Ordered on 19–20 July & Dispatched on 21 July
Product Delivered on 23 July

The product was genuine, delivery was quick, and my confidence in E2Zstore grew after this experience.

I’ve since placed a second order for the Samsung 990 Pro (2tb), and that product was also delivered on time without any issues.

Suggestion: They could improve their support team, They are available but they are not attentive. It feels like they might be handling the support process themselves, which sometimes delays responses.

E2Zstore is 100% legit and trustworthy. Highly recommended!

23 July 2025
Rated 1 out of 5 stars

Don't buy they will hold your delivery…

Don't buy they will hold your delivery for more than 10 days without any update. Pure scammy website. dont recommend. No response from customer support even after multiple emails.

17 August 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

As per our records, the item was delivered within the committed ETA. For future backorder items, kindly review the complete ETA provided at the time of order placement.

Rated 1 out of 5 stars

Worst experience ever

I ordered two Nintendo Switch games on 12th July, delivery date was showing as 12-19th July.

19th July: Order is still not shipped, contacted them no reply.

21st July: Contacted them again, this time replied that order will be shipped the next day.

23rd July: I received the order but it only contains one game, contacted them, they said second game will be shipped next week.

29th July: No updates again, asked to just cancel the order if they don't have it in stock, they said order will be closed the next day.

3rd Aug: No updates again, asked about it and they said refund is initiated now.

Today is 18th Aug, refund is still not reflected, contacted them four times in between, no replies.

It seems like there are wrong stock availability information on the website, customer service is pathetic as well. It's been more than a month for my order but it's still not resolved. Will suggest to stay away from them.

18 August 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

As per your order details, one item has been delivered while the other was delayed due to stock availability. However, as discussed in our last conversation on 3rd August, the delayed item has already been refunded. We request you to kindly check your email (including the spam folder) for the refund confirmation from the payment gateway. Since our call went unanswered, please feel free to contact us for any further assistance. Thanks

Rated 1 out of 5 stars

Wrong Item delivered

Wrong Item delivered. Instead of Micron 2550 1 TB ssd, micron 2450 SSD is delivered. Website shows the micron 2550 1 tb still available but e2z says they will refund the amount. Now this does not make sense, though I had to concede. It means they don't have micron 2550 in stock and yet they are showing the same as available on their website. After waiting for 11 days for the item to be delivered, they deliver a wrong product and now they don't have replacement. What a mess they have created for me?

16 August 2025
Unprompted review
Rated 1 out of 5 stars

Order id 654739

Order id 654739, placed on Aug 5,2025 and not yet shipped after Aug 14, and the CS asked for 2 more days to ship it. I requested for cancellation and sent my UPI id as per their request. And no response from the customer support.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Horrible costumer service and refusing to answer customer's calls

On 5th Aug i ordered and paid for a Amazon US gift card which was supposed to be a gift for a friend and the site said i will get the code on 6th Aug, but i still haven't received it. I messaged them on 6th on their WhatsApp regarding any updates and they said they will "update in sometime", but i didn't receive any follow up message.

On 7th Aug, i messaged them again to which they replied with "will revert soon", i don't know what that means.

On 8th (today) i messaged again but now it seems my messages are not even being read, so i called the number and they are refusing to answer it. Instead they send me a SMS to contact them on their WhatsApp, LOL what a joke.

EDIT - 11th Aug, i still haven't received my code. And they still aren't replying on their WhatsApp nor answering the call. I even sent them a email but that is also not being answered.

8 August 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

Your order has been cancelled and refunded due to suspected fraudulent activity and an irregular billing address flagged by our payment partner. Please note, the delivery ETA of 13th August was provided before the payment was made. We cannot bypass our verification process, regardless of how many times a customer calls in a day. You will receive your full refund shortly.

Rated 1 out of 5 stars

I paid for 3k psn gift cards twice but…

I paid for 3k psn gift cards twice but i didn’t get any….this website is a scam please avoid it they are not the same anymore

3 August 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

We’re sorry to hear about your experience.
Upon checking, we can confirm that your order from May 2025 was successfully delivered.

If you have any concerns or need further assistance, please feel free to contact our support team directly here: http://wa.me/919886312045
We're here to help!

Rated 5 out of 5 stars

Great experience.

It's my 2nd buy with e2zstore. They are excellent in terms of pricing, packaging and customer support. The only scope to improve is delivery time. I will use them again in future and also will recommend them.

20 July 2025
Unprompted review
Rated 3 out of 5 stars

Good Delivery But few drawbacks.

I searched for WD 2230 NVMe SSD in India and finally got it from e2zSTORE.com since its only place I was able to get this particular 2230 SSD. Produce Packaging (outer)/Delivery are super and I will give 5 Star Rating. But This surprised me is that SSD didn't come Original SSD Cover or Box. Its a loose product. Moreover when i checked for warranty for ssd, It was mentioned that this SSD is an OEM purchased for Laptop assembling. i.e., DELL (OEM) purchased from WD. So I get a doubt that this product is a second hand sale. So No Warranty No info on how much used etc.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Ordered Legend of Zelda Tears of the…

Ordered Legend of Zelda Tears of the kingdom for Nintendo switch on 4th of July with "pay-in-3" using Simpl. Today is 10th of July and my order hasn't been picked up yet yet alone ship. It only shows "pick up exception" on the tracking link. Have contacted them on WhatsApp through the number provided by them for a refund but there hasn't been a proper response regarding this. Highly disappointed.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Genuine store with less price

I found the Astro Bot price Rs 500 less than the market price, and I was kind of doubtful about the website since it was my first purchase. However, it was delivered on time, and I had a really good experience.

7 July 2025
Unprompted review

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