E Surgery Reviews 7

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

e-Surgery

e-Surgery

i would not recommend them at all stay away.

i wanted to buy two boxes of Amoxicillin 500mg Capsules and Metronidazole 400mg which may i add are completely over priced by 90% you can get 100 capsules for £15 i paid £23.96 just for 15 tablets the industry is a ripp off your better going to a chinese or Thailand pharmacy online which i ended up buying for much cheaper for 100 tablets of both Amoxicillin 500mg Capsules and Metronidazole 400mg

anyway after i paid got an email stating:

Your order es-1781910 has been placed on hold
order on hold. Because you’ve recently taken antibiotics for the same dental infection

this was a big fat lie never had this before ever ordered from them or anybody else before.

i emailed them they stated: treatment, our guidelines dictate that we can only prescribe 1 course of antibiotics at a time.

too much hassle to buy from them, they could have just sent it off as a one off no one would have known. plus it is way over priced anyway makes no sense, i just end up going to the chinese pharmacy online got 100 for less.

its best people take advantage of the NHS and get it cheaper as well.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Zero star actually!!!!!!!!

Very poor experience – delayed medical order and unprofessional service

I had a very disappointing experience with this service.

I ordered treatment for vaginal thrush and completed all required medical questions, including providing personal identification. However, my order was placed on hold without any clear communication.

When I contacted customer support to ask about the delivery, instead of answering my question, I was asked to repeat the same medical questions again. This was frustrating and unnecessary.

This is a time-sensitive medical issue, and the delay caused significant discomfort. I had also paid for Royal Mail tracked delivery expecting a prompt service.

Instead of resolving the issue, my order was suddenly cancelled and refunded, and the conversation was ended abruptly. This felt unprofessional and dismissive.

Overall, very poor communication and handling of a medical order. I would not recommend

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible-tried to order, told not validated then got cut off twice when calling to seek help. Easier to speak to an NHS Gp!

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

Orders are taken that they cannot meet. They instantly take your money then delay tactics are put in
Place as they don't have the stock. Avoid. Avoid avoid

7 October 2025
Unprompted review

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