e-Rewards Reviews 917

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers are really happy with this company. Many customers praise the platform for its interesting and varied surveys, often highlighting the ease of earning points and converting them into rewards like Avios or Nectar points. People appreciate the straightforward and user-friendly interface, noting that the process is generally smooth and efficient. The customer service is frequently described as top-class, with prompt and helpful responses to queries. However, some people were dissatisfied with the survey experience, reporting issues such as being disqualified late in a survey or encountering technical problems like freezing screens and error messages. A few other people also felt that the time invested in some surveys did not always align with the reward, and some mentioned difficulties with account verification and login problems.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers appreciate the intuitive... See more

Website

People report ambiguous experiences with the website. Many reviewers praise it as a great way to earn rewards... See more

Customer service

Clients share negative opinions on customer service. Many reviewers report issues with unhonored points and... See more

Value for money

Customers had ambiguous experiences with value for money. Some reviewers found the time invested genuinely... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Some customers appreciate being members for many... See more

Based on these reviews

Rated 4 out of 5 stars

Great way of getting Avios rewards to bulk up my BA account. Sometimes the reward isn’t worth the time but you can pick and choose which surveys to take. Occasionally you’ll get an error message towar... See more

Rated 4 out of 5 stars

It is a relatively easy way to earn points which can be converted into gift vouchers. It can be a bit frustrating when you do a lot of work on a survey and then get thrown out as not being an appropri... See more

Rated 4 out of 5 stars

Overall, a pretty good survey with rewards program although sometimes the surveys crash half way through or worse, at the end and all that work disappears. Having said that, if you contact them, ex... See more

Rated 4 out of 5 stars

Overall, good experiences with this forum - interesting surveys, easy to claim useful rewards. The only downside, and this has happened a couple of times recently, is when you get to the end (99%) aft... See more

Rated 4 out of 5 stars

Interesting surveys and fair reward. Some surveys freeze. Part way through and some have quite lengthy qualifying questions so that you are part way through before it closes - frustrating when this ha... See more

Rated 4 out of 5 stars

I've been doing surveys for this company for years now. It can sometimes take a while to earn points as quite often I'm not a match for the survey. You do get points even if you don't match . I'm not... See more

Rated 4 out of 5 stars

Reward redemption for Amazon code is almost Instant. I do not like the Bonus Rewards offers because it asks me to download Aps etc, something I avoid doing

Rated 5 out of 5 stars

Love the surveys , opens your mind to so many different aspects of what is taking place around us in all walks of life. The surveys cover so many different subjects and while you express your knowledg... See more

Rated 5 out of 5 stars

Really great way to earn a few Nectar points. The surveys are targeted based on individual preferences and are quite interesting. The best thing about e-Rewards is their customer service which is top... See more

Rated 4 out of 5 stars

Good way to earn nectar points! Not a five star due to some surveys are very long for not much reward. Also when you complete most of the survey and it cuts off saying you’re not suitable.

Rated 5 out of 5 stars

Absolutely love this app, Downloaded it over a year ago and I’ve earned many thousands of nectar points, which I then use to make purchases at Christmas from Argos. Would definitely recommend!

Rated 1 out of 5 stars

Been using nectar.e-rewards.co.uk for over 2 years and would of highly recommended them! BUT as of a couple days ago they switched to using Veriff and now they want to verify your account with y... See more

Rated 5 out of 5 stars

Being a member now for just over 8 years I enjoy filling in the survey and getting a reward for it. But you must be truthful. That way your be confident in yourself to think you have helped the cus... See more

Rated 1 out of 5 stars

Sainsbury’s sent an email about joining this panel, seemed like a reasonable thing to do, but wish I had never bothered! Survey’s suddenly get suspended part way through, many you don’t qualify for, b... See more

Rated 5 out of 5 stars

Excellent platform for earning Avios through surveys. I've really enjoyed using this company's survey platform. It's straightforward, easy to navigate, and offers a great variety of surveys that m... See more

Rated 5 out of 5 stars

This is a brilliant site firstly one is able to complete various surveys on many interesting topics in the knowledge that your security is safe. Also by filling in these interesting surveys you can ea... See more

Rated 5 out of 5 stars

E-rewards is a great way of earning points quickly that can be redeemed for Nectar points. When you redeem your points they quickly appear as money to spend on your Nectar card. So far I’ve earned ar... See more

Rated 5 out of 5 stars

Great way to build up points to use in your favorite reward category. The only downside is the occasional survey which disqualifies you right at the end after 15 minutes of completing the survey - ver... See more

Rated 1 out of 5 stars

Not happy about having to verify my account by taking a photo of both sides of my driving license and a selfie. This is way too much information and could be used for fraudulent purposes by someone w... See more

Rated 5 out of 5 stars

Great way of earning rewards... I use my points for Amazon Gift cards to treat myself. I check for available surveys every day and answer as many as I can so my points balance builds up quickly....

Rated 5 out of 5 stars

This is a good survey site that offer a good range of surveys and topics which are enjoyable to do. It is also a good way of getting rewarded and they have a good selection of reward offers. Overall... See more

Rated 5 out of 5 stars

i have used e rewards for many years now, and find it good to give my opinions, and the rewards help me pay for shopping/fuel etc. I like the continuity of surveys arriving. Thanks guys

Rated 5 out of 5 stars

Very easy and enjoyable way to earn points completing surveys on a great variety of topics! If it is raining and I am unable to garden, a very interesting (and rewarding) activity

Rated 5 out of 5 stars

This platform offers a flexible and trustworthy way to earn rewards through surveys, including Avios, Amazon gift cards, El Corte Inglés vouchers, and benefits with various hotel partners. The e... See more

Rated 5 out of 5 stars

I have been collecting nectar points for a while and find this an interesting way to collect points. At the same time the surveys are varied and very interesting

Rated 5 out of 5 stars

I have used E-Rewards for a long time and they have been very helpful. A small issue I had sometime ago was resolved with great curtesy. Also the system allows you to 'safe' for special treats.

Rated 5 out of 5 stars

Love doing Nectar canvas surveys, they soon mount up and then add to your Nectar balance.. brilliant! Very easy to cash in too

Rated 5 out of 5 stars

A much simpler way now to convert the points to rewards as there is a sms and it makes it so much easier and quicker to do.

Rated 5 out of 5 stars

I just love doing surveys and getting so rewards for the effort. Better on a mobile phone rather than on a pc nowadays

Rated 5 out of 5 stars

The surveys are always interesting and you actually feel you are part of a team.

Rated 3 out of 5 stars

Lately I have found I've spent time completing a survey all the way to the end. On the final page it thanks me for my participation hit enter to submit your answers only to have my answers accepted bu... See more

Rated 1 out of 5 stars

Really clunky, a lot of times the surveys do not track. I raised this and got a generic "that isnt the case" give up and nothing requested they delete my account as its just a waste of time and effort... See more

Rated 1 out of 5 stars

Was completing surveys for many years with little or no problems. Then had lots of problems logging in even though I knew my password was correct. Out of the blue I was told my account had been perman... See more

Rated 1 out of 5 stars

Rejoined after a break of several years. Just as poor as I remember them. First 2 surveys fine then the next few took quite a bit of date then either said I didn’t qualify or that the survey was close... See more

Rated 2 out of 5 stars

Used to be great, was fairly easy to accumulate points. I now get kicked out 95% of the time, and the site now appears to be more about gaining points from silly online games than actual surveys. So... See more

Rated 3 out of 5 stars

Great way to earn extra nectar points and give your opinion on various topics. However.... Many surveys are long and repetitive and on more than one occasion now I have spent 20+ minutes completi... See more

Rated 1 out of 5 stars

Site is a scam, i have a £10 voucher to claim, they want to verify using a passport or driving license, i dont think so, if you have a data breach then what. its a joke its a survbey site, you are not... See more

Rated 1 out of 5 stars

Has been a total joke now for several months.For instance I FINISHED 4 surveys in a row which should’ve given me 1200 points instead at the end of each of them I was told I didn’t fit the criteria whi... See more

Rated 3 out of 5 stars

Frustrating now. Same old, repeat surveys and not eligible for majority but every day it flags there are surveys appropriate for me. However I like receiving the Nectar points, when I am able to pa... See more

Rated 3 out of 5 stars

Quite good to get a few nectar points if you've got a few spare hours . On odd occasions it makes you take a survey for 15 minutes then says you don't qualify and get no points which is annoying but a... See more

Rated 1 out of 5 stars

I have been doing surveys for E-rewards for at least years, it was a great way of getting nectar points and saving them up for Christmas to use at Argos etc. However over the last year or so they are... See more

Rated 1 out of 5 stars

Scammers!!! They stole my money!!!!! They blocked my account for no reason, claiming I had violated the rules when I had done nothing!!! They are the ones who FRAUD by taking points from people who... See more

Rated 1 out of 5 stars

Similar to what Peter Dixon reported on the 11th July, my account has been suspended for an apparent breach of their rules. I have been a member for over 20 years with no issues whatsoever. I dis... See more


Company details

  1. Sports

Written by the company

Earn Rewards for your opinions with e-Rewards, the largest global, by-invitation-only online survey community.


Contact info

3.8

Great

TrustScore 4 out of 5

917 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible Customer Service

I couldn't log in to my account after I came back from my holidays abroad. I contacted their customer service and I was told that they detected account violations and suspended my account (after 15 years). I explained that i was away for 10 days and didn't use my account at all but didn't get any reply..

15 March 2026
Unprompted review
Rated 1 out of 5 stars

Help desk experience

I contacted the help desk after reaching the final questions of a survey about specific brands, only to be told at the end that I was “a better fit elsewhere,” despite already spending longer than the estimated completion time on it. When I followed up, I was then told the survey had been halted because I was allegedly not completing it to a high enough standard — supposedly rushing or giving brief answers.

This was surprising and frustrating, as the survey mostly consisted of tick-box questions, which I answered honestly and appropriately. Being allowed to complete almost the entire survey and then being disqualified at the end, followed by criticism of the quality of my responses, feels unfair and a poor experience overall. In general the surveys take much longer than stated.

20 March 2026
Unprompted review
Rated 3 out of 5 stars

Good earning potential ...when used properly

Been using for many years now, unfortunately, recently they've started pushing more towards rewards for games, that I have absolutely no interest in. When I compete a survey, I feel I'm rewarded well for it (generally choosing Airmiles), but there should be better rules on being screened out of one (e.g. within 4 screens). I've done several where I've got beyond 80% (spent 20 minutes) or even more and then being told "sorry we have enough responses". It just feels like the survey owner didn't want to pay out for it.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Not happy with Verification Process

Not happy about having to verify my account by taking a photo of both sides of my driving license and a selfie. This is way too much information and could be used for fraudulent purposes by someone with bad intentions. This is totally unnecessary and I will be replacing my license and deleting my E-Rewards account.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Suspended without any proof - No longer a survey site.

I have been a member of this survey panel for many years and noticed over the last few months lots of pressure to click on and sign up for their offers. They obviously get paid more for these offers than members completing surveys so are more of an advertising platform now. Last year I retired and always entered this on the surveys, often getting filtered out possibly because of this. I also noted many surveys I would get so far through, after giving lots of information and then get booted out without getting any points not even the 25 that used to be given in these cases.

Last month I got an email saying I have broken their rules, and my account was suspended with approximately 11,000 accumulated point’s being lost.

Emails went back and forth, and I asked why I was suspended and although one email said they would say they did not. I am a member of a few survey panels and have not had anything like this from others.

I note that there are other reviews of E-Rewards on here with similar experiences so we all cannot be wrong. They also of course have lots of my personal data which I am going to check GDPR rules and then request they delete and confirm it done.

I have certainly had enough of E-Rewards and even though they don’t respond to these reviews hopefully they read them.

5 February 2026
Unprompted review
Rated 3 out of 5 stars

Frustrating

Frustrating now. Same old, repeat surveys and not eligible for majority but every day it flags there are surveys appropriate for me. However I like receiving the Nectar points, when I am able to participate !

5 February 2026
Unprompted review
Rated 2 out of 5 stars

Used to be great

Used to be great, was fairly easy to accumulate points. I now get kicked out 95% of the time, and the site now appears to be more about gaining points from silly online games than actual surveys.
So dissapointing...

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Another example of suspension without reason or proof

Similar to what Peter Dixon reported on the 11th July, my account has been suspended for an apparent breach of their rules.
I have been a member for over 20 years with no issues whatsoever.
I disputed their accusations and demanded proof of the irregularities I supposedly had committed to validate their claims, but surprise surprise, nothing was forthcoming.
They also deemed it fitting to retain my points which I estimated amount to over £80 at time of suspension.
I strongly recommend that should you want to join/remain with this company that you cash your points in on a regular basis to avoid being ripped off like I have been.

26 January 2026
Unprompted review
Rated 4 out of 5 stars

Great Way of Getting Avios Awards

Great way of getting Avios rewards to bulk up my BA account. Sometimes the reward isn’t worth the time but you can pick and choose which surveys to take. Occasionally you’ll get an error message towards the end of completing a survey (which is frustrating), but sending them a message via the app gets a quick response and they’ll usually award the points you missed out on.

23 January 2026
Unprompted review
Rated 2 out of 5 stars

Can do much better

I have used e-reards for about 6 months now and I don't find them very good. My profile is 100% yet it is rare that when I start a survey i actually get to the end as I don't meet their criteria. Some kick me out after abpit 5 minutes of answers, one kicked me out after just asking ehat gender I am. Today after about 2 minutes it kicked me out again. This has got to be improved.

21 January 2026
Unprompted review

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