E Novations Reviews 

65
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

DO NOT BUY FROM THESE GUYS THEY WILL SELL YOU THE INCOMPLETE PRODUCT AND CHARGE YOU EXTRA WHEN YOU CALL THEM UP TO SAY BASIC FUNCTIONS ARE MISSING. IF YOU SIGN UP TO SUPPORT CHARGED MONTHLY BE CAREFUL... See more

Rated 1 out of 5 stars

Read the small prints. They lock you in for FIVE years for support but did not tell you when you sign up for the initial 3 months support. Just received a FINAL DEMAND from the same mysteriou... See more

Rated 5 out of 5 stars

Fantastic service and best product for restaurants. We have between 4 - 7 systems at each of our restaurants in Docklands, Chelmsford, Reading, Wanstead. We offer takeaway and fine dining and use... See more

Rated 5 out of 5 stars

Got ripped off few months back with a rubbish software and these guys installed and got me live quick. I have already seen productivity and the software has paid off. The support service could be... See more

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2.1

Poor

TrustScore 2 out of 5

65 reviews

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2.1

All reviews

(65)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Efficient POS system

POS system is very easy to use. Easy interface and back office. Support team is excellent, highly recommend this for all types of businesses.

25 January 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

Service has been great once again regarding loyalty cards, they have also sent me a detailed step by step guide on how to use and create these for guests.

21 January 2019
Unprompted review
E Novations logo

Reply from E Novations

Hi Alisha
Thanks for the feedback which is highly valuable.

Rated 5 out of 5 stars

Fabulous service

The service has been fabulous. They have an incredible work ethic and commitment towards work.

18 January 2019
Unprompted review
E Novations logo

Reply from E Novations

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Best till system...

I am using the till system since a long time and has been happy with the provider in terms of support and service.

18 January 2019
Unprompted review
E Novations logo

Reply from E Novations

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Best support...

Best support when compared with other epos providers. Earlier I was using epos system from another epos provider but had very bad experience with them. So I have shifted to E-Novations and I am using their epos system for over a year and always got a good response from the support team.

17 January 2019
Unprompted review
Rated 5 out of 5 stars

Helpful...

They have a great support team. They respond in a great way as they first understood the problem and then guide in a proper way.

16 January 2019
Unprompted review
Rated 5 out of 5 stars

Value for money

Support service has been excellent. You can find a lot of training videos, also able to access from everywhere on the go.

28 December 2018
Unprompted review
Rated 5 out of 5 stars

Very friendly...

The support team has been very friendly in solving the issues. The service has been excellent in sorting all my issues.

27 December 2018
Unprompted review
Rated 1 out of 5 stars

!!!!!!!!!! E-Novation Rip-off 5 Years Support Contract !!!!!!!!!

Read the small prints. They lock you in for FIVE years for support but did not tell you when you sign up for the initial 3 months support.

Just received a FINAL DEMAND from the same mysterious Andy King (read Peter Wowk review below) for the remaining 2 years of support when we did not even ask to close account and continue paying them by Direct Debit. Will contact Trading Standards for sure!

Stay well clear of this company! All 1 star comments are genuine! Most reputable epos companies offer no fixed contract.

Raymond Lam
Director of Vendula London Limited

12 December 2018
Unprompted review
Rated 5 out of 5 stars

Treatment has been good

I have been treated very well today. My epos was not working and I called to support for help, they worked wonders in retrieving the information back again. I am completely satisfied the way they have sorted the problem in no time.

15 October 2018
Unprompted review
Rated 1 out of 5 stars

This is by far the worst company

This is by far the worst company, just stay away, once the payment is done then they become ghosts, we have called their technical support over 20 times in the past 4 months and we only get lies form them. "Someone will call you back in 30 minutes" or " we have sent you an email" or "we have raised a ticket and our technical team is working on it" and all of these are pure lies. The best part is when we call again we have to explain the issue we have all over again as there is no record of our previous call.

5 September 2018
Unprompted review

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