eKwiaty Reviews 

2,539
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I attempted to order flowers for a friend in Gdansk through eKwiaty. My payment did not go through immediately. I was using an American credit card. I contacted the company and got a really rude email... See more

Rated 5 out of 5 stars

My order was for my sisters son, and the flowers are very beautifully done. The driver kept her informed throughout. Very satisfied! 100% recommended.

Rated 5 out of 5 stars

Another order placed with eKwiaty and another smile on my mum's face. I highly recommend them, so far they have never disappoint and the last order included the coffee cake which was apparently great... See more

Rated 5 out of 5 stars

I have been ordering flowers from E-Kwiaty for many many years now and have been disappointed. Good prices and good service! Highly recommended.

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Wejdź i zamów kwiaty przez internet lub telefon. Dostawa pocztą - Ekspresem kwiatowym nawet w dniu zamówienia. Wyślij piękny bukiet z E-kwiaty!


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(2,539)

757 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

E-kwiaty scammers

The delivered bouquet was completely different than in the picture The flowers were wilted the bouquet was tiny. Rubbish . When I sent my complaint i was disregarded . Do not buy any flowers from this website

31 March 2022
Unprompted review
Rated 1 out of 5 stars

Stay well away from them

Flowers delivered on time-the only positive. Tulips were looking terribly cheap and dying! Nothing like the website photo. I wish I saw those reviews before ordering. I would have saved myself throwing 150 pln in the bin. They resembled a bunch from a discount bin at a supermarket. Update: Got offered 10% refund. Shocking customer service. Flowers died the next day. Stay well away from that florist.

13 February 2022
Unprompted review
Rated 1 out of 5 stars

Not fresh, bouquet looking cheap

I wouldn’t recommend this flower shop. I ordered pink and white tulips and got only white ones. Flowers weren’t fresh, tulips were already open and grown long. Leaves got yellow the next day.
Very bad customer service offered me 10% refund. Won’t be buying from them again!
Avoid!

4 February 2022
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience, terrible client service. Stay away ! Flowers delivered died after 24 hours of delivery, and when I complained I was told they were put too close to a radiator. If you have other options of ordering flowers online, do it

23 January 2022
Unprompted review
Rated 1 out of 5 stars

Worst customers service ever

Worst customers service ever
Ordered flowers few days before
Apparently courier tried to deliver
No note, No phone call
It was Friday
I contacted customer service
I was told they will try next day- Saturday

Nothing again. Contacted again and I was told 2 working days!

Flowers probably will be dead by the time they will deliver them

JUST avoid at any cost

Found different website
Ordered new - same day delivery

I do not expect to get my money back so I hope at least I could tell others

DO NOT WASTE your time and money!

22 January 2022
Unprompted review
Rated 1 out of 5 stars

0 stars if I could give

0 stars if I could give. Horrible looking flowers, most of them dead. Very expensive for a shi**y bouquet. Do not recommend! Asked for a refund and only received £4 back from £100.

13 January 2022
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service. Ordered flowers which indeed arrived on time but were dead within 3 days. Following a raised complaint was told that they need a photo of flowers from the top to consider my complaint after 5 photos were send, what a JOKE!! Do not use this company, very bad and inconsiderate service.

7 January 2022
Unprompted review
Rated 1 out of 5 stars

Avoid!!

Avoid!!! My mom just received the flowers. It’s really disappointing how small they are. Completely different as on the picture. Will never use e-kwiaty again!!!!!

22 September 2021
Unprompted review
Rated 1 out of 5 stars

Avoid!!!

Avoid!!!
The flowers my mom received what's nothing like the flowers I've ordered. She received very small branch of flowers, which looked very disappointing. I don't know how they can even deliver flowers like that😡

4 September 2021
Unprompted review
Rated 1 out of 5 stars

Avoid,

Avoid,. Ordered a beautiful bouquet and received a small thing that had nothing in common with what I paid for. Not ofered nothing even to recompensate.

19 July 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed, they delivered wrong product. After contacting office try to change it and deliver it again it was a problem for driver to pick it up and when I wanted to call office no one picked it up…

30 June 2021
Unprompted review
Rated 1 out of 5 stars

👎👎👎👎👎👎👎

Very disappointed with the flowers that I ordered for my mum for her naming day.
The bouquet did not look at all like the one I have chosen from the website.
It looks to me that the company makes any bouquet they want depending on the flowers they have available at the moment.
There is no point of choosing the bouquet you like as the one you will receive will not look even similar, not to mention the same.
Save your money and avoid this company 👎

27 June 2021
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid, it's a scam. Ordered a beautiful bouquet and received a small thing that had nothing in common with what I paid for. I was offered pathetic 10% off, even though value wise it wasn't even worth a half of what I paid. Customer service is a joke, they waffle around and keep your money. Can report them though. Avoid.

21 June 2021
Unprompted review
Rated 1 out of 5 stars

Worse experience ever, fraud!

Worse experience ever! Delivery was nothing like an order, flowers were old, bouquet were small, different colour, nothing like an order. After complain I was told the photo for ordering is just a picture and the flowers we received were ok so I won't get my money back. Customer service on low possible levell

7 June 2021
Unprompted review

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