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E-Infinity Online Camera Store Reviews 4,957

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TrustScore 5 out of 5

4.9

Photo Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 783 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting that items are brand new and work flawlessly. Many people are particularly impressed with the competitive pricing, finding the costs significantly lower than other retailers, which allows them to purchase high-quality gear. The delivery service is frequently described as prompt and efficient, with customers appreciating the communication throughout the process and the secure packaging. However, some customers also noted that delivery times can occasionally be slower than expected, with some orders taking around 7-10 days or even longer to arrive. A few people mentioned issues with tracking numbers, either receiving them late or not at all, which caused some concern. Additionally, a small number of reviewers felt the packaging for expensive items was insufficient, raising worries about potential damage during transit.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers consistently praise the... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and unbeatable... See more

Order

Customers consistently note positive experiences with order processes. Many reviewers praise the smooth... See more

Quality

Users describe positive interactions with quality, consistently reporting that products, such as lenses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly as promised, good price, and great customer experience (e.g. they inform customers in advance if there can be delays in delivery caused by any situation (e.g. public holidays, Christmas overlo... See more

Rated 5 out of 5 stars

Ive used e-infinity for nearly 10 years and never had an issue. I've ordered 7 Nikon bodies and I think about 8 lenses in total over that time (for weddings). Exceptional service and my gear normally... See more

Rated 5 out of 5 stars

I purchased a Nikon Z 14–24mm f/2.8 lens at a more than advantageous price. It usually sells for around €2,200, but I paid less than €1,500, saving about €700! I ordered the lens on December 19 a... See more

Rated 5 out of 5 stars

E-Infinity offer incredible prices, some people may think they are too good to be true and be put off. I have purchased several lenses and camera bodies from them and they have all been brand new and... See more

Company details

  1. Photo Shop

Written by the company

E-infinity is an online retailer providing a wide range of brand new photographic products with over 15 years of experience in the industry. We committee to be a trusted destination by offer the best deals for photographers of all levels.

Contact info

100% New Digital Cameras & Lenes

14-day returns. 12 months warranty.

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

All good

Good morning, okay, I got the money and thank you for including the shipping costs. All ok 👍 thank you very much ☺️

7 April 2026
Unprompted review
E-Infinity Online Camera Store logo

Reply from E-Infinity Online Camera Store

Hi,

Thank you for your reply and we are sorry to hear that.

As we celebrate the holiday, our office and warehouse are closed from April 3-7, resulting in a temporary pause in order processing and inquiry responses.

As mentioned in our Return Policy, which you have accepted before making the purchase, customers are entitled to a full refund of the value of the faulty item or a replacement of it, apart from a refund on the return postage.

The warehouse staff just confirmed receipt of the parcel.

Unfortunately the item is out of stock and we cannot provide a replacement.

We have refunded the amount back to your original payment method.

Please check with your bank, normally it takes 3-5 working days to appear in your account.

Should you have further questions, please do not hesitate to contact us.

Regards,
CS Team
E-infinity

Rated 5 out of 5 stars

My ‘go to’ for all camera gear

This camera (Nikon Z8) is the third camera I have bought from this seller and I have also bought several lenses. This latest purchase took less than a week to arrive which is pretty amazing when you consider the money saved overall. I would not hesitate to recommend e-infinity to any potential buyers. First class service and great communication.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Nikon Z8

I recently purchased the Nikon Z8. The item arrived well-packaged and in perfect condition, always at competitive prices. Will be my first port of call next time.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I've been buying gear in their store for a few years now and I've never been dissapointed. Efficient, easy, quick. I personnally highly reccomend it.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Value

Have made several purchases from E-Infinity Online Camera Store and always had a great experience. Competitive prices, smooth ordering process, and reliable delivery. Everything arrived as expected. Would recommend.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great! Shop is legit and lens was original and much cheaper than other online shops!

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Great products at a great price

This was my second purchase from e-infinity.
I bought a camera and a lens, both of which were cheaper than at other retailers.
Communication was good and both arrived quickly and very well packed.
I

10 February 2026
Unprompted review
Rated 5 out of 5 stars

TOP !

Excellent experience.
Fast delivery and high-quality products.
The customer service is great and very responsive!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

This was my fourth order. I have never been disappointed with them. I always got what I paid for. They always informed me correctly about everything. I recently ordered the Sony A7RV and the Sigma 28-105 F2.8 Art from here.

2 February 2026
Unprompted review

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