I had a very calm and informative conversation, all my questions were answered respectfully and my concerns have lessened greatly, I'm so glad I reached out and can moved forward on my course with a c... See more
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Reviews shaping this summary
I’m a new student and initially felt quite confused. I wasn’t sure how to navigate the AAT website or use the eCareers platform. However, Piyush Chowdhari, the customer executive, was incredibly hel... See more
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Found the process of enrolling extremely easy for my CIPD level 5. Luke was very helpful and made sure I had the best deal available, which helped, as this is completely self funded. Luke answered all... See more
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My query was understood and adequate answers provided clearly. Clear guidance was provided. At one point I was transferred to another department but all advisers were busy. Adviser called back later... See more
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Company details
About e-Careers Ltd
Written by the company
At e-Careers, we are dedicated to transforming the training industry with our innovative solutions that create professional growth and economic progress. Our mission is to make learning accessible and impactful, closing the skill gap in today’s fast-changing world.
Since 2011, we have led the way in delivering online training supporting a wide range of learners from across the globe.
Our diverse portfolio of online instructor-led and self-paced courses includes, accredited courses, skills bootcamps, work-experience programs, and government-funded apprenticeships, all designed to support career growth and workforce development.
Driven by technology and innovation, we create affordable, engaging, and effective online training to help shape brighter futures.
Each year, thousands of learners, businesses, and educational partners trust us to enhance their skills and opportunities.
Categories
Accounting
Artificial Intelligence
Bookkeeping
Business Analysis
Cyber Security
Digital Marketing
Health and Safety
Human Resources
IT and Networking
Mortgage Advice
Project Management
Join a community of over 630,000 who have relied on e-Careers to achieve career success, whether you’re advancing your own career or developing your team.
Why We Exist
Written by the company
- Our Purpose
- A platform to help change lives for good.
- Our Vision
- Empowering the world through pioneering solutions designed to create careers and bridge the global skills gap.
- Our Mission
- Continuous innovation in upskilling on a mass scale.
Why Choose e-Careers
Why every year, thousands choose e-Careers
e-Careers is a recognised leader in online professional qualifications with over a decade of experience, serving a global community of more than 630,000 individuals and businesses.
Renowned for our commitment to quality, e-Careers has received multiple awards and industry nominations for its dedication to upskilling.
Collaborating with over 50 strategic partners, including colleges, universities, trade unions, and government bodies, we have solidified our reputation as a trusted global training provider.
With an "Excellent" rating on Trustpilot, e-Careers ensures quality through courses designed and delivered by acclaimed tutors with both industry and academic expertise. Each program is meticulously developed in-house, emphasising innovation and relevance.
Our students benefit from one some of the highest pass rates in the industry, gaining employer-sought skills backed by internationally recognised certifications.
Affordability and accessibility are core to e-Careers’ mission. Flexible 0% interest finance plans and a price match guarantee make high-quality training attainable for all. Transparent pricing with VAT included ensures no hidden costs.
Learning is entirely flexible, with courses accessible anywhere, via a state-of-the-art online platform compatible with all devices.
In addition to exceptional training, e-Careers supports students with free career services, exclusive Totum Pro student discounts, and referral rewards.
With a focus on empowering learners, e-Careers combines expertise, innovation, and affordability to deliver unmatched value and impact in professional education.
Renowned for our commitment to quality, e-Careers has received multiple awards and industry nominations for its dedication to upskilling.
Collaborating with over 50 strategic partners, including colleges, universities, trade unions, and government bodies, we have solidified our reputation as a trusted global training provider.
With an "Excellent" rating on Trustpilot, e-Careers ensures quality through courses designed and delivered by acclaimed tutors with both industry and academic expertise. Each program is meticulously developed in-house, emphasising innovation and relevance.
Our students benefit from one some of the highest pass rates in the industry, gaining employer-sought skills backed by internationally recognised certifications.
Affordability and accessibility are core to e-Careers’ mission. Flexible 0% interest finance plans and a price match guarantee make high-quality training attainable for all. Transparent pricing with VAT included ensures no hidden costs.
Learning is entirely flexible, with courses accessible anywhere, via a state-of-the-art online platform compatible with all devices.
In addition to exceptional training, e-Careers supports students with free career services, exclusive Totum Pro student discounts, and referral rewards.
With a focus on empowering learners, e-Careers combines expertise, innovation, and affordability to deliver unmatched value and impact in professional education.
Contact info
Unit 6, Waterside Drive, SL3 6EZ, Langley, United Kingdom
- +44 (0)203 198 7700
- info@e-careers.com
- e-careers.com
4.8
Excellent
15K reviews
Asks customers to review
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Superb customer service
All of my questions were answered in a fast manner. Very happy.
9 March 2026
Unprompted review
Reply from e-Careers Ltd
Hello Megan,
We are very happy to hear that your questions were answered quickly! We appreciate your positive feedback and are grateful for your time.
Kind regards,
The e-Careers Team
I have been with e-Careers for a while…
I have been with e-Careers for a while now and have never had a problem. I have been chatting online with Piyush an they were very friendly and answered my queries right away :)
9 March 2026
Unprompted review
Reply from e-Careers Ltd
Hello Sarah,
We're happy to hear that you've had a positive experience with us. It's great to know that our team has been helpful and responsive to your questions. Thank you for your feedback!
Kind regards,
The e-Careers Team
Get customer service
Get customer service
Didn't have to hold for long and the agent was very polite and quick dealing with my request.
9 March 2026
Unprompted review
Reply from e-Careers Ltd
Hello Cheryl,
We're happy to hear that our agent was polite and quickly addressed your request, without a long wait time. We appreciate your positive feedback!
Kind regards,
The e-Careers Team
Emails constantly the same redeem…
Emails constantly the same redeem voucher email / despite numerous emails asking them to stop contacting me. They need a course in GDPR rules. Maybe they need to invest in some learning rather than sell it.
9 March 2026
Unprompted review
Reply from e-Careers Ltd
Dear Jeremy,
Thank you for taking the time to share your feedback.
We sincerely apologise for any inconvenience or dissatisfaction you may have experienced. At e-Careers, student satisfaction is a top priority, and we are committed to ensuring our learners receive the highest standard of support. Your comments are important to us, as they help identify areas for improvement and enhance the overall student experience.
The course access provided to you was a dummy course for review purposes, which comes with a limited validity period. If the voucher is not redeemed, the system automatically sends reminder emails to ensure the reviewer does not miss the opportunity to access the course.
In your case, since the voucher was not redeemed, those automated reminders were triggered. However, we have now deleted the voucher from the system, so you should no longer receive any further emails regarding voucher redemption.
Should you require further assistance or have any additional questions, please do not hesitate to contact us. We are here to help and support you.
https://www.e-careers.com/
+44 (0) 20 3198 7700
Mon–Fri | 9am–6pm
Kind regards,
e-Careers Customer Experience Team
The course is well structured
The course is well structured.
A lot of necesary information to achieve my goal.
Customer service acted promptly and it solved de my issues.
I recomend this provider for everyone who is interested to achieve more in their live.
6 March 2026
Reply from e-Careers Ltd
Hello Diana,
We're happy to hear that our well-structured course provided the necessary information for your goals. We're also glad our customer service promptly resolved your issues. Thank you for your recommendation!
Kind regards,
The e-Careers Team
E careers CIPD Service Learning Provider
My course name is CIPD Level 5 Associate Diploma In People Management and my name is Folake Owoade. I had my first Degree in Business Administration and a Masters degree in Human Resource Development and Personnel Management from the University of Leicester United Kingdom (2012).
I have worked in a variety of sectors I worked in the Education, Civil Service, Aviation ,Hospitality, fashion, HR consulting firm and then I set up my own HR practice where the focus was on recruitment for SMEs and organizational restructuring. I currently work with London Architectural Works as the Principal Administrative officer/Marketing Executive married with two children while also studying for my Associate Diploma in People Management CIPD Level 5 also looking to get a purely HR role that I can do hone my skills in HR skills.
I chose to do my CIPD level 5 because I wanted an insight into the HR in United Kingdom which only a professional course can provide. I have only ever practiced HR in Nigeria even though I have a Masters in HR from the United Kingdom I feel its theoretical I want a more practical knowledge that only a professional certification can provide. I also hope that once I get certified I will be better equipped to get an HR position which will be commensurate with my experience and qualification.
I had made enquiries with two other CIPD learning providers but E-careers customer service was more practical and endearing. They answered all my questions satisfactorily and didn't make any unrealistic promises like one of the others did. Also their customer support team are always on hand every time I have called and my queries dealt with satisfactorily.
I would readily recommend e-Careers as a training provider as I have been very satistsfied with them thus far.
21 May 2025
Unprompted review
Reply from e-Careers Ltd
Hello Folake,
We appreciate you sharing your experience with us. It's great to hear our customer service and support met your needs, especially compared to other providers. We're happy you chose us for your CIPD Level 5 Diploma and wish you success in your HR career.
Kind regards,
The e-Careers Team
The customer services team
The customer services team
And tutors are very helpful and very responsive and the course is great value . I throughly recommend the course - 5stars !
3 March 2026
Reply from e-Careers Ltd
Hello Zami,
We're happy to hear that our tutors and customer service team were so helpful and responsive! We're so glad you found the course to be great value. Thanks for the recommendation!
Kind regards,
The e-Careers Team
Great portal and resources, but frustrating when booking exams
I love the tutor support and video sessions - these are hugely beneficial when studying for the assessments.
The downfall is the customer support team when trying to book your exams.
I have found it quite confusing and at times frustrating when trying to explain that I would like an invoice raised for my company to pay for. I seem to get emails from numerous staff members and it all is quite messy. Especially when we have made payment and trying to get confirmation that the assessment scheduled.
This needs to be more streamlined for ease of the student.
2 March 2026
Reply from e-Careers Ltd
Hello Abby,
We appreciate your feedback. We're happy you find the tutor support and video sessions beneficial. We apologize for the confusing experience you had with exam booking and invoicing. We'll address the communication issues to streamline the process for students. Could you please share the best time and number to speak to you? So we can resolve the issue.
Kind regards,
The team e-Careers.
Information is very fast
Information is very fast. Kind and friendly people giving right advice and helpful.
2 March 2026
Unprompted review
Reply from e-Careers Ltd
Hello Shamali,
We're happy to hear that you found our information prompt and our team kind and helpful. We appreciate you taking the time to share your positive experience!
Kind regards,
The e-Careers Team
Really helpful staff at the end of the…
Really helpful staff at the end of the phone. Solved all my issues with ease.
27 February 2026
Reply from e-Careers Ltd
Hello Karen,
We are happy to hear that our staff was helpful and resolved your issues with ease. We appreciate your positive feedback!
Kind regards,
The e-Careers Team
Great service from e-careers
26 February 2026
Reply from e-Careers Ltd
Hello Gareth,
We're glad you found our service great! Thank you for your positive feedback; we appreciate it greatly.
Kind regards,
The e-Careers Team
Very good tuition provider
Very good tuition provider, as it gives a 2 days free trial , so that we can have a feeling of what to expect of the lectures
23 February 2026
Reply from e-Careers Ltd
Hello Jose,
We're happy to hear that you found our tuition provider to be very good. We're also glad the free trial helped you understand what to expect from the lectures.
Kind regards,
The e-Careers Team
Service is excellent.
24 February 2026
Reply from e-Careers Ltd
Hello Zillur,
Thank you for your wonderful feedback!
We’re absolutely delighted to hear about your positive experience with us. Your kind words truly mean a lot to our entire team. We work hard to provide the best possible service and products, and it’s incredibly rewarding to know that we met your expectations.
Customer satisfaction is at the heart of everything we do, and feedback like yours motivates us to keep improving and delivering excellence every day.
If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!
Kind regards,
The e-Careers Team
AVOID
I have passed a test on Friday with People Cert and E-careers is holding off providing me with my diploma, because of a technical issues, no help no communication . AWFUL . NEXT TIME I WILL BOOK DIRECTLY WITH PEOPLE CERT YOU ARE A WASTE OF MONEY . YOUR COURSES ARE ALSO USELESS ! PEOPLE SHOULD BUY THE BOOK AND LEARN RATHER THAN WASTE MONEY ON YOU
26 February 2026
Unprompted review
Reply from e-Careers Ltd
Dear Julia
Thank you for sharing your feedback.
We sincerely apologise for any inconvenience or dissatisfaction you may have experienced. At e-Careers, student satisfaction is a top priority, and we are committed to ensuring our learners receive the highest standard of support. Your comments are important to us, as they help us identify areas for improvement and enhance the overall student experience.
As discussed with the manager, the issue has now been resolved within the timescale that was communicated to you. We understand how important it is to receive your certification promptly after passing your exam, and we appreciate your patience while the matter was being addressed.
We would very much welcome the opportunity to speak with you directly so that we can address any remaining concerns and ensure all information is clearly explained. If you wish to discuss this further, please contact us using the details below at a time convenient to you, and a member of our team will be happy to assist.
Contact details:
📞 Phone: +44 (0) 20 3198 7700
📧 Email: cs@e-careers.com
Thank you again for your feedback. We remain open to continuing the conversation and supporting you where possible.
Once again, we apologise for the frustration caused and appreciate your understanding.
Kind regards,
e-Careers Customer Experience Team
Reply from e-Careers Ltd
Hello Owais,
Thank you for your wonderful feedback!
We’re absolutely delighted to hear about your positive experience with us. Your kind words truly mean a lot to our entire team. We work hard to provide the best possible service and products, and it’s incredibly rewarding to know that we met your expectations.
Customer satisfaction is at the heart of everything we do, and feedback like yours motivates us to keep improving and delivering excellence every day.
If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!
Kind regards,
The e-Careers Team
Piyush was very helpful and reassured…
Piyush was very helpful and reassured me he would find the right information I needed
24 February 2026
Unprompted review
Reply from e-Careers Ltd
Hello Nicola,
Thank you for your wonderful feedback!
We’re absolutely delighted to hear about your positive experience with us. Your kind words truly mean a lot to our entire team. We work hard to provide the best possible service and products, and it’s incredibly rewarding to know that we met your expectations.
Customer satisfaction is at the heart of everything we do, and feedback like yours motivates us to keep improving and delivering excellence every day.
If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!
Kind regards,
The e-Careers Team
Problem logging onto first course
Problem logging onto first course. This was all resolved within half a hour. Very good to communicate with
23 February 2026
Unprompted review
Reply from e-Careers Ltd
Hello there,
Thank you for your wonderful feedback!
We’re absolutely delighted to hear about your positive experience with us. Your kind words truly mean a lot to our entire team. We work hard to provide the best possible service and products, and it’s incredibly rewarding to know that we met your expectations.
Customer satisfaction is at the heart of everything we do, and feedback like yours motivates us to keep improving and delivering excellence every day.
If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!
Kind regards,
The e-Careers Team
Reply from e-Careers Ltd
Hello Sonal,
Thank you for your wonderful feedback!
We’re absolutely delighted to hear about your positive experience with us. Your kind words truly mean a lot to our entire team. We work hard to provide the best possible service and products, and it’s incredibly rewarding to know that we met your expectations.
Customer satisfaction is at the heart of everything we do, and feedback like yours motivates us to keep improving and delivering excellence every day.
If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!
Kind regards,
The e-Careers Team
Kind regards,
The e-Careers Team
Reply from e-Careers Ltd
Hello Donna,
Thank you for your wonderful feedback!
We’re absolutely delighted to hear about your positive experience with us. Your kind words truly mean a lot to our entire team. We work hard to provide the best possible service and products, and it’s incredibly rewarding to know that we met your expectations.
Customer satisfaction is at the heart of everything we do, and feedback like yours motivates us to keep improving and delivering excellence every day.
If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!
Kind regards,
The e-Careers Team
My experience was positive
My experience was positive. The learning platform was straightforward to navigate, and the course materials were clearly structured, which helped me to manage my studies alongside work commitments.
I particularly appreciated the flexibility of the programme, as it allowed me to study at my own pace. Where I sought support, responses were generally timely and helpful. The resources provided were relevant and aligned well with CIPD standards, which supported my understanding and practical application of the content.
If I were to suggest one area for improvement, it would be to provide detailed guidance upon passing all assessments as this would give learners clarity to plan for the next step particularly, for those working towards their work experience.
Thank you for the opportunity to study with e-Careers. The programme has contributed positively to my professional development.
19 February 2026
Reply from e-Careers Ltd
Hello Priscilla,
We're happy to hear that you found the learning platform easy to use and the course materials well-structured. We appreciate your feedback on providing more detailed guidance after assessments to help with career planning. Thank you for studying with us; we're glad the programme aided your professional development.
Kind regards,
The e-Careers Team
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