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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often describing them as great, amazing, and enhancing the look of their cars. Many people also praise the customer service for being helpful, responsive, and providing good communication. However, some customers were dissatisfied with the product's fit, noting issues like incorrect cutouts, loose fit, or the product not fitting their car at all. There were also mentions of late deliveries and discrepancies between the product description and the actual material received, particularly regarding "Nappa leather" being synthetic.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers praise the high quality, luxurious feel,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are highly satisfied with the product's... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers experienced long shipping times, with... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy and even ordered... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers found the service very helpful,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Cover material is very nice. The fit was just ok. I couldn’t tuck the seats around the plastic edge. No cut outs for the seat adjustments like lever and up down buttons. No cutout on the back head re... See more

Company replied

Rated 3 out of 5 stars

No slit in the front seat covers for seat belt holder. Had to put the strap that holds the seat belt to the seat under the cover. Other than that no problem

Rated 5 out of 5 stars

I am really pleased with the quality of seat cover I purchased for my Ford Mustang convertible. Although no installation instructions were provided, putting the seat covers on the seats was intuitive... See more


Company details

  1. Auto Accessories Wholesaler

Written by the company

DZX Cover, operating under Dezhixing Group Holding Limited, is a premier accessories shop dedicated to enhancing your driving experience. Established in 2021, we have swiftly become a trusted name in the aftermarket car accessories industry. Specializing in custom seat covers for various car brands, including Tesla, Honda, HYD, BMW, and more, we take pride in providing high-quality, tailor-made solutions for automotive enthusiasts worldwide.


Contact info

3.9

Great

TrustScore 4 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great product for my audi

Easy shopping experience, customer service help me with all my questions and help me on my buying process orienting me on materials colors and fitting .The product fitted as advertised and is very high quality. I will buy again no doubts.

19 March 2026
Rated 1 out of 5 stars

Late delivery super late and the color…

Late delivery super late and the color is not exact match even though it’s similar. I donot recommend them.

16 March 2026
DZX Cover logo

Reply from DZX Cover

Hi,friend .

Thanks for your feedback ,Due to the angle of the light tube, slight color variations are to be expected and are considered normal. As for shipping, since you selected the free shipping option, the delivery time is relatively longer.

Thank you
DZX Cover

Rated 3 out of 5 stars

Cover material is very nice

Cover material is very nice. The fit was just ok. I couldn’t tuck the seats around the plastic edge. No cut outs for the seat adjustments like lever and up down buttons. No cutout on the back head rests for the flip down buttons. Sort of confusing way to install them with strange elastic that doesn’t seem to go anywhere. I got 8 head rests so I guess they didn’t know which 4 to use. I also ripped a headrest just putting it on the passenger seat, ripped at a seam. Price is also $100 less now than what I paid.

13 February 2026
DZX Cover logo

Reply from DZX Cover

Hi,friend .
Thanks for your feedback ,can you take a picture or a short video to our email : support@dzxcover.com we can remake the headrest covers .also the price full nappa is cheaper $100 than middle genunie leather's price .

Thank you
DZX Cover

Rated 2 out of 5 stars

Beware

Beware of this company. I ordered a " NAPPA leather "seat cover, paid $540 and was waiting a month for delivery. Before purchasing they reassured me that it is a genuine leather. They don't say that NAPPA it is a simply synthetic material!!! The cover seats are well made but not fit to size, too baggy. The customer service responded fast, They asking you to take a pictures and videos. After long discussion I received a full refund, but beware, they sell a man made material at high price.

Reply to DZX:Nappa leather is a high-quality, exceptionally soft, and pliable smooth-grain leather typically made from unsplit sheep, lamb, or cowhide.
Please state in your description: it is an artificial material.

21 January 2026
DZX Cover logo

Reply from DZX Cover

Hi,Friend
We have checked your order.
You choosed Nappa Leather.
We list two option Nappa Leather and Genuine Leather (cowhide leather)
Nappa is synthetic material but more softer
Genuine Leather is cowhide leather more durable.
Hope you can understand.
If have more questions feel free contact us
support@dzxcover.com
Thank you
DZX Cover

Rated 5 out of 5 stars

Great quality workmanship

Great quality workmanship. I actually had an issue with the logistics company that shipped the seat covers, however, the DZX customer service took care of it quickly. I will definitely be buying from them again.

5 January 2026
Rated 1 out of 5 stars

NIGHTMARE FUEL DO NOT TRUST THIS COMPANY

not done with this company until I get my money back. Promised partial refunds, took months to arrive only to not fit the car in anyway. seat covers are useless and the wrong color and now need to file fraud repot with credit card company for false advertised goods. awful experience buy on amazon

9 January 2026
DZX Cover logo

Reply from DZX Cover

Hi,friend
Thanks for your feedback
There are some different version for this car.
And you don't provide interior picture so there may be some mistakes.
But we have full refund
Thank you
DZX Cover

Rated 1 out of 5 stars

Synthetic Leather

DZX claimed that my seat covers were Genuine leather and Nappa leather and they were clearly constructed out of bonded leather and synthetic leather.

Nappa leather is not synonymous synthetic leather. The product description never mentioned synthetic leather:

31 December 2025
DZX Cover logo

Reply from DZX Cover

Hi,friend
We list two option Nappa Leather and Genuine Leather (cowhide leather) Nappa is synthetic material but more softer Genuine Leather is cowhide leather more durable. Hope you can understand. If have more questions feel free contact us support@dzxcover.com
Thank you
DZX Cover

Rated 4 out of 5 stars

Covers look great and feel just like…

Covers look great and feel just like original seats. Most of the covers fit. I had issues with the backseat side panels and center arm wrest. Reached out to them and they responded with a video tutorial that doesn’t show my specific car model and how to install it properly. Reached out again after and they didn’t respond. Other than the three covers everything else fit great!

26 September 2025
Rated 5 out of 5 stars

Really good quality

Really good quality, it is a real leather product, has completely transformed how my car looks and feels. While delivery takes a while as these are fabricated on demand, communication from the DZX cover was great.

10 December 2025
Rated 1 out of 5 stars

Never received order from early December

Never received order from early December

10 December 2025
DZX Cover logo

Reply from DZX Cover

We truly apologize for the delay in your delivery. Our standard process is 20-30 days for production plus 7-10 days for shipping, but sometimes unforeseen factors like customs inspections can cause further delays.
Rest assured, we do have full proof that your order was shipped, and we are doing everything we can to ensure it arrives as soon as possible

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