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Dynamo FitnessReviews 

710
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly demeanor, making interactions pleasant and informative from sales to after-sales support. The products are frequently highlighted as high-quality, well-made, and offering great value, with many people expressing satisfaction with their purchases for home gym setups. Reviewers also commend the excellent customer service, efficient delivery, and professional installation, noting the smooth process from pre-purchase to post-sale. However, some customers experienced issues with delivery communication, having to chase for confirmation of dates. A few also reported problems with product functionality, such as a battery compartment being inaccessible, and in some cases, dissatisfaction with the resolution of these issues, including refusal of refunds for non-working products. Additionally, a small portion of people mentioned concerns about sales information, damaged products upon arrival, and poor cleanup by installers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Service

Reviewers highlight positive aspects of service, with many praising the great service, delivery, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting excellent support,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was good, delivery & installation was good, happy with product itself. Only thing that was a bit of a let down is having to chase delivery date after being told estimated date & tha... See more

Company replied

Rated 5 out of 5 stars

Cameron placed the bike on order, it arrived and I collected it. Apart from the acceptable transport delay I was very happy with the service. After building the bike I have found it is performing well... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied


Company details

  1. #1 of 15 best companies in Fitness Equipment Store
  2. #1 of 9 best companies in Fitness Equipment Wholesaler
  3. #1 of 2 best companies in Gym
  4. #2 of 2 best companies in Health Consultant
  5. #1 of 2 best companies in Pilates Studio
  6. #1 of 11 best companies in Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

710 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(710)

383 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Welcoming neat and tidy showroom with…

Welcoming neat and tidy showroom with friendly staff. Will come back for more weights soon!

6 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jesse,

Thank you for your kind feedback! We’re glad you enjoyed our showroom and friendly service. We look forward to welcoming you back soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Rory was an extremely helpful and…

Rory was an extremely helpful and patient in helping us to decide which was the most suitable piece of equipment. Super friendly service! Thank you ☺️

4 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Rochelle,

Thank you for your kind review! We're glad to hear that Rory was helpful and patient in assisting you with choosing the right equipment. We truly appreciate your support and hope you enjoy your new equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The Reeplex CBT-PN looks amazing and…

The Reeplex CBT-PN looks amazing and the staff have been really helpful in answering any questions about their products. I had trouble with installation and the team were prompt in responding and gave great guidance.I am so excited to use it! Would definitely recommend buying from here.

3 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Sam,

Thank you for your wonderful review! We're so glad to hear that our team was helpful in answering your questions and assisting with the installation. It's wonderful to know you're excited to use the Reeplex CBT-PN. We truly appreciate your recommendation and support! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and excellent range

2 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jay,

Thank you for your excellent review! We're glad to hear you were happy with our service and product range. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great customer service

Great customer service! Highly recommend to get your gym equipment from here.

28 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Lyn,

Thank you for your great review! We're glad to hear you had a positive experience with our customer service. We truly appreciate your recommendation and support! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing store

Amazing store, amazing service!

28 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mike,

Thank you for your wonderful review! We’re delighted to hear that you had an amazing experience with our store and service. We truly appreciate your kind words and support!

Best regards,
Dynamo Fitness Equipment

Rated 4 out of 5 stars

Great offering and service

Great offering and service, got what we needed without a hitch

28 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Daniel,

Thank you for your review! We’re delighted to hear that our range and service met your needs smoothly. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service

28 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Shaun,

Thank you for your excellent review! We’re glad to hear you were happy with the service. We truly appreciate your support! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Easiest gym equip purchase ever

Easiest gym equipment purchase ever! James was super helpful and a wealth of information. Highly recommend.

28 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Julie,

Thank you for your wonderful review! We’re delighted to hear that James was able to assist you and make your gym equipment purchase easy. We truly appreciate your recommendation and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The team at Dynamo were very helpful

The team at Dynamo were very helpful. We bought a machine which suited our needs and space. So in love with our new machine looking forward to getting good use from it.

20 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nikki,

Thank you for your kind review. We’re pleased to hear that our team at Dynamo was able to assist you in selecting a machine that perfectly suits your needs and space. We hope you enjoy using your new equipment and get great results from it!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very quick regional delivery

Very quick shipping, quality products

20 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Lachlan,

Thank you for your review! We’re glad to hear you were happy with the quick shipping and the quality of our products. We truly appreciate your support.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The service in store was excellent

The service in store was excellent, delivery was fast and the driver arrived on time. He was very helpful positioning the equipment.
All parts were delivered and the gym is perfect for what we need it for.

13 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jason,

Thank you for your fantastic feedback! We’re so pleased to hear you received excellent service in store and that delivery was fast and on time, with our driver assisting in positioning the equipment.

It’s great to know everything arrived complete and that the gym is perfect for your needs.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great customer service

Great customer service. Got what I wanted without any problems.

23 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Christopher,

Thank you for your great review! We’re so glad to hear you received excellent customer service and got exactly what you wanted without any issues.

We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service

22 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Brandon,

Thank you for your feedback! We’re glad to hear you found our service quick and easy.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Thank guys

Thank guys, really good equipment and service.

13 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Shaun,

Thank you for your kind words! We’re so pleased to hear you’re happy with both the equipment and the service. We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Wonderful service from Rory

Wonderful service from Rory, he answered every question. Providing great feedback with questions and showed his experience.

21 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Stuart,

Thank you for your fantastic feedback! We’re so glad to hear Rory was able to answer all your questions and provide helpful, experienced advice. We truly appreciate your support and will be sure to pass your kind words on to Rory!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

We have set our gym up and had it a…

We have set our gym up and had it a week now and we are very happy with it. I am actually excited to go do do my workouts. Staff were great, delivered on time, set up was easy.

13 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Dave,

Thank you for your wonderful review! We’re so happy to hear you’ve had your gym set up for a week now and are loving it—especially that you’re excited to do your workouts. We’re glad our team provided great service, on-time delivery, and an easy setup experience.

We truly appreciate your support and wish you all the best with your training! 💪

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Really prompt delivery and well packaged

Really prompt delivery and well packaged

13 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Laurent,

Thank you for your great feedback! We’re so pleased to hear your order arrived promptly and was well packaged.

We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Randy at the Success store in Perth is…

Randy at the Success store in Perth is a credit to the business, great customer service. The gear itself is fantastic, I would recommend anybody to check them out. Cheers

5 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Matthew,

Thank you for your fantastic review! We’re thrilled to hear Randy provided excellent service at our Perth Success store and that you’re happy with the gear.

We really appreciate your recommendation and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

very friendly and made me and dad …

very friendly and made me and dad welcome helped us choose a machine that we are very happy with in price and quality. would recommend highly

20 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jack,

Thank you for your kind words! We’re so glad our team made you and your dad feel welcome and helped you find a machine you’re happy with in both price and quality.

We truly appreciate your recommendation!

Best regards,
Dynamo Fitness Equipment

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