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Dynamo FitnessReviews 

708
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, making the selection process easy and pleasant. The products are frequently described as high-quality, well-made, and offering great value for money, suitable for various home gym setups. Many people highlight the excellent customer service, noting prompt responses, great guidance, and outstanding support both before and after purchase. The overall service, including quick turnaround times and efficient installation, contributes to a smooth and positive experience for consumers. However, some customers also noted issues with product functionality, where items did not work as expected, and experienced difficulties with returns and refunds. A few other people also felt that customer service was shocking when trying to resolve these issues, and some mentioned a lack of cross-compatibility options for existing owners of certain products.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers consistently note positive experiences with product quality, often describing items as... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and friendliness of the... See more

Customer service

People report positive experiences with customer service, highlighting the staff's helpfulness, friendliness,... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of the equipment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied

Rated 5 out of 5 stars

The Reeplex CBT-PN looks amazing and the staff have been really helpful in answering any questions about their products. I had trouble with installation and the team were prompt in responding and gave... See more

Company replied

Rated 5 out of 5 stars

Dynamo Fitness were exceptional in service support and knowledge. I had done some research on pilates reformers but the team went above and beyond to ensure I selected the right one for me and my fam... See more

Company replied


Company details

  1. #1 of 15 best companies in Fitness Equipment Store
  2. #1 of 9 best companies in Fitness Equipment Wholesaler
  3. #1 of 2 best companies in Gym
  4. #2 of 2 best companies in Health Consultant
  5. #1 of 2 best companies in Pilates Studio
  6. #1 of 11 best companies in Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

708 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(708)

381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Great service by Natalie

18 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Vikram,

Thank you for your kind feedback. We’re glad to hear you enjoyed the friendly service, and Natalie will be especially pleased to know she made a positive impression. We appreciate your support and look forward to assisting you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Friendly and very helpful and a great…

Friendly and very helpful and a great price my go to for gym gear

18 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Simon,

Thank you for your great feedback. We’re delighted to hear you found our team friendly and helpful and that our pricing met your expectations. It means a lot to be your go-to for gym equipment; we truly appreciate your support and look forward to helping you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent and quick professional…

Excellent and quick professional service today. All done quickly. Happy with the service.
Thanks Dynamo Fitness Holden Hill.

18 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi TS,

Thank you for your wonderful feedback! We’re pleased to hear you received prompt and professional service and that everything was completed efficiently. We truly appreciate your support and are glad you’re happy with your experience at Dynamo Fitness Holden Hill.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Very obliging.

15 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi David,

Thank you for your kind words! We’re glad you found us easy to deal with and accommodating, it means a lot to us.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Quick service.

15 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Brad,

Thanks for your feedback! We’re glad you were happy with our quick service.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Friendly

Friendly, knowledgable and helpful in all aspects

13 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Robyn,

Thank you for your feedback. We’re pleased to hear that you found our team friendly, knowledgeable, and helpful across all aspects of your experience.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Easy experience

Easy to work with! Delivery was fast, assembly instructions easy to follow, solid equipment and exactly as described! Thanks

2 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi John,

Thank you for your detailed feedback. We’re pleased to hear you found us easy to work with and that the delivery, assembly process, and product quality all met your expectations. We appreciate your support.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Country client home gym

Professional service that answered all my questions and organised freight to my country town . Very happy with the product that came well
Packaged and instalment instructions easy to follow . Sam from Osborne park deserves a mention for his excellent assistance

25 March 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kate,

Thank you for your thoughtful review. We’re delighted to hear that you were happy with our service, support, and delivery arrangements. It’s great to know the product arrived well packaged and that the installation instructions were easy to follow. We’ll be sure to pass on your kind feedback to Sam from Osborne Park for his excellent assistance.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very helpful

Very helpful, excellent quality equipment and very friendly staff definitely recommend ☺️

12 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jason,

Thank you for your feedback. We’re pleased to hear you found our team helpful and friendly, and that you’re satisfied with the quality of our equipment. We appreciate your recommendation.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Everything you could want from a fitness equipment warehouse

Friendly service, good deals and wide range. Purchased a lot of equipment from them and am very satisfied. Would recommend, so glad I found them! Gym downstairs is hectic equipped as well!

10 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Sabes,

Thank you for your continued support and kind feedback. We’re glad to hear you’re happy with our service, range, and value, and that your purchases have met your expectations. It’s great to know you’re also enjoying the gym setup. We truly appreciate your recommendation.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

communication and pick up of product at…

communication and pick up of product at showroom was great

2 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nick,

Thank you for your feedback! We’re glad to hear the communication and pickup of your product at the showroom was great.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Tay and Rory were great

Tay and Rory were great! They helped me with my queries and even showed me how to use an equipment. The shop is clean and has a lot of equipment to offer. Definitely would recommend.

8 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Leny,

Thank you for your kind words! We’re glad Tay and Rory were able to help with your queries and show you how to use the equipment. It’s great to hear you found the shop clean and well stocked—we appreciate the recommendation!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Luke the store owner is amazing and…

Luke the store owner is amazing and provided excellent experience and has a extensive knowledge.

7 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Oliver,

Thank you for your feedback! We’re glad to hear Luke provided an excellent experience and shared his extensive knowledge.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Go see Cameron for all your needs!

4 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Renee,

Thank you for your kind feedback! We’re delighted to hear you received excellent customer service, and we truly appreciate your recommendation of Cameron for assistance.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

excellent customer service,very…

excellent customer service,very helpfull,very friendly staff.
highly recomend

2 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Steven,

Thank you for your lovely feedback! We’re pleased to hear you experienced excellent customer service and found our team helpful and friendly. We truly appreciate your recommendation!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Fantastic products and service

Fantastic customer service always happy to help and point you in the right direction or give other options on products. Have purchased several Reeplex products and are all well made and of great quality perfect for home gym set ups like ours. Definitely recommend.

2 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Chris,

Thank you so much for your kind words! We’re really glad to hear you’ve had a great experience with our team and that you’re enjoying your Reeplex products. It’s awesome to know they’ve been a perfect fit for your home gym setup. We truly appreciate your support and recommendation—feel free to reach out anytime if you need help or have questions!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing service

The staff were amazing very patient and helpful through the process woyld highly recommend

2 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Meagan,

Thank you for your kind feedback! We’re so glad our team could help. Your recommendation means a lot to us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, helpful staff and prompt delivery!

20 March 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Tania,

Thank you so much for your kind words! We're delighted to hear you had a wonderful experience with our team and prompt delivery. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Duncan was really helpful to find all…

Duncan was really helpful to find all the equipment and tools. He was great 😊.
Good outlet.

27 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Roshan,

Thank you for your lovely feedback! We're so glad Duncan could help you find everything you needed—he’ll be happy to hear this. We appreciate your support. 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The range of products is top quality

The range of products is top quality, and everything is really well set out, making it easy to find what you’re after. You can tell they really care about their customers and their service reflects that.

30 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Zana,

Thank you for your wonderful feedback! We're glad you enjoyed our product range and found everything easy to navigate. We truly appreciate your kind words and support!

Best regards,
Dynamo Fitness Equipment

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