Product paid for but never arrived. Limited response from supplier. Recommend paying for tracked delivery if you use this company.
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See what reviewers are saying
An absolutely cracking workshop, with very welcoming and knowledgeable ladies. Both have lots of patient and gave instruction at your pace. I knew the very basics of crochet and came away from the wor... See more
Really great service from Dymphna Jane! Dymphna is so helpful and gets everything sorted really quickly. I'm terrible for running out of thread and other supplies right in the middle of a project but... See more
Company replied
First time buyer from this wonderful company and most certainly will not be the last! Gorgeous, quality products at a very reasonable, competitive price. Easy to use website and lovely personal t... See more
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Company details
Written by the company
I am a small business providing quality products at a fair price with quick dispatch and excellent customer service. In my shop there is fabulous range of sewing, knitting, crochet goodies and a wide range of haberdashery essentials. I stock the full range of Gutermann Sew-all 100m, 500m 1000m colours. In the Gutermann range I also have the Toldi-lock overlocking thread, cottons, silk threads, maraflex, shirring thread, machine embroidery thread and much much more. Also in my lovely shop I've large range of Prym essentials, tapestry kits, children's cross stitch kits, Elbesee tapestry frames and hoops. And not forgetting the beautiful Hemline Gold range - a fabulous range of beautifully crafted sewing essentials. I stock the fabulous Wolltraum yarn from Switzerland - this is a beautiful gradient yarn. I have a great range of Milward Scissors, Clover essentials, scissors and rotary cutters from Fiskars, and other goodies from Emma Ball, Janie Crow, Schmetz and Trimits to name a few. I post UK and worldwide, or you are welcome to place your order and collect. Visitors are very welcome to have a browse and a cuppa - just call or message before a special trip in case I am out on a delivery. Thank you, Dymphna
Contact info
Blackburn Road, PR6 8HY, Chorley, Lancashire, United Kingdom
- 07930304523
- dymphna@dymphnajane.co.uk
- dymphnajane.co.uk
4.4
Excellent
129 reviews
Hasn’t replied to negative reviews
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Prompt delivery
6 September 2025
Waiting for order
It is September 3 and I have not received my order, therefore, I am unable to provide a valid assessment.
21 July 2025
Exactly what I wanted
I was able to purchase exactly what I wanted as Dymphna's shop is very local to me. Not only that but Dymphna opened the shop especially for me as it wasn't within her normal opening hous when I called - what a star.
7 August 2025
Lovely day out
4 June 2025
Always a pleasure to deal with…
Always a pleasure to deal with Dymphnajane. She is is always there to answer any queries. I am a member of her group once a month, although Im not organised, Dympna does.
Thank you for excellent service.
5 June 2025
Placed the order on the 15th April now…
Placed the order on the 15th April now on the 30th April still waiting for the items ordered
15 April 2025
It’s arrived! So happy 😁
My box has arrived and the quality of everything is fantastic! I am so excited to get started on the first box! These two ladies are also just so lovely and helpful - so glad I discovered them ❤️
30 March 2025
My box arrived and all I can say is…
My box arrived and all I can say is wow. I can’t wait to start my crochet journey
3 April 2025
May subscription box
Received my project. Well packaged, complete kit to make the project, with lots of help links listed and a comprehensive instruction book. Really looking forward to making my bag with the hook that was included, Which is not one I currently have in my collection.
25 March 2025
Good service
Good service. Quick delivery and product really well packed. Table perfect for my LK150 knitting machine. Well pleased.
24 March 2025
After 9 days I still have not received…
After 9 days I still have not received my needles, nor have I had a reply to an email sent 1 day ago.
10 March 2025
They go out of their way to help if…
They go out of their way to help if there is a problem
17 January 2025
I have not received my order placed 10…
I have not received my order placed 10 days ago. No response to email enquiry.
5 January 2025
Great pack with lovely wool.
4 January 2025
Excellent service
The threads were hard to find in the first place so I was delighted to find them. They arrived in better time than expected. They see are a gift so I can’t advise any more.
7 December 2024
Good customer service
Unexplained delay in delivery. When I contacted seller, they responded really promptly with a solution, so overall, I’ve had good service, even though I haven’t yet received the item.
9 November 2024
BE CAUTIOUS BEFORE YOU BUY
So disappointed. I finally found the colour wool I’d been looking for, however I never received it. The initial query about this was answered very quickly however, it has been over two weeks and I have not received my items. The second contact I made regarding this has been ignored. I will be asking for a refund, but I don’t hold out much hope of hearing back from the company.
24 October 2024
Unprompted review
I still haven't received my delivery 😩
9 October 2024
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