DX Reviews 

Came in the time stated friendly woman

Good advance notice of the 2-hour delivery time slot and the live tracker helped narrow the arrival time down further. Friendly delivery staff.. delivered to the designated room, up narrow stairs, and took away old mattress with ease. Would recommend.

The guys who delivered my furniture were very friendly and helpful

yet another parcel dumped on the porch of our hotel without being bothered to take another step to had it to member of staff. They claim that they handed the parcel to Mike. We don't have a 'Mike' in our staff team and so we have no idea who 'Mike' is. They lie!

Absolutely pathetic and unacceptable service from DX Delivery. I took two separate days off work specifically to wait for my delivery, only for the company to falsely claim that a delivery attempt had been made. No driver came to my address, no genuine attempt was made, yet the tracking was updated as if they had tried to deliver.

This is not only extremely frustrating but also completely unprofessional. Customers should not be expected to repeatedly take time off work because of inaccurate or misleading delivery updates.

The level of service and professionalism is shockingly poor. If a delivery cannot be made, customers deserve honesty and accurate communication—not false claims of attempted delivery.

I have wasted valuable time waiting for a service that simply failed to show up. Based on my experience, I would never recommend DX Delivery to anyone. This has been one of the worst delivery experiences I have ever had, and the company seriously needs to review the conduct and accountability of its staff and delivery operations.

Delivery drivers forgot a parcel in the van. Didn’t check and no way to contact them.

Love that i can track where the delivery is in real time, very helpful. The lads who delivered were polite and professional. Overall a great delivery experience.

Friendly, efficient and professional

No issues. Earlier than expected. Called in advance. All good.

The order was already canceled and refund was requested. Currier was informed by email and call. Despite my loads of messages and emails that since it is canceled don’t deliver it they did deliver. Now I end up with a huge bulky item challenging the company to accept return!

I have an anticipated delivery date today no arrangements have been cofirmed though. through logging into tracking details, I can see 1 of 5 items was put on a delivery van at a hub 30miles from my home address at 9.05am. It now 14.45 - no contact as to whether the delivery will actually be made I have tried to call DX - telephone automated service directs me to use the live chat. Live chat says it will connect me with an Agent - Simon M, they can not access delivery information and refers me to call DX. Having retried the live chat again - the same Agent Simon M produces exactly the same response (regardless of what I actually type) which implies the live chat does not put you through to a real person but just another automated service. This shocking customer services. I have no idea waht to do next.

I was kept informed of time of delivery by text both delivery drivers very professional and polite can't fault the service at all

Delivery guys were great. Arrived on time and quickly unloaded the items.

Friendly delivery guys, arrived on time and my item was delivered with barely a mark on the box.

Brilliant and efficient.

Great delivery, kind staff, really perfect all around.

Excellent as delivered on time and drop inside my home as I could not very curtios and polite great service

Really good experience. Great communication and easy to follow the progress of the delivery. They called 10 minutes before delivery and were polite and courteous!

perfect,recieved a phone call when about 10 minutes away with my delivery. Carried them through to the passage without any damage. Pleasent lads who couldnt do enough. Have had deliveries before from DX without any issues.