Our experience of D W Windows was 5 star from start to finish. From dropping in at the showroom & placing an order to John the surveyor measuring up & actually saving us some money (thanks John) to Ga... See more
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Built on quality, affordability & reliability! We install Windows, Doors, Sliding Patios, French Doors and Bi-Fold Doors as well as Roofline (fascia, soffit & guttering) Porches, Conservatories and Orangeries with all associated building work. We work throughout the West Midlands and beyond mainly domestic properties however complete work on some commercial properties too.
Here at DW Windows we would like to think that we are different to any other double glazing companies. We genuinely care about our customers, giving each one the level of service we would expect ourselves. We have a genuine pricing structure with no pushy sales tactics, high quality installers and a second to none aftersales service all delivered with affordability in mind.
Our business has grown to where it is today through satisfied customers recommending us and complimenting our products & customer service. Our GENUINE testimonials can be seen on our Website, Facebook Page and Trustpilot. We are a FENSA approved installer for your complete peace of mind. We provide our deposit protection insurance and our insurance backed guarantee via the Plastic Windows Federation (PWF) all included in our price.
If you choose DW Windows you will be allocated a dedicated Surveyor as a 1st point of contact during your installation. Also a dedicated aftersales team will look after you once your project is complete. Our workmanship, materials (including the glass units) and labour are provided with a full 10-year, insurance backed guarantee.
If you have not done so already please visit our showroom in Coseley for inspiration, where we have 8 conservatories, 2 orangeries plus dozens of windows and doors on display over the showroom.
We have fitted thousands of windows & built hundreds of conservatories and orangeries over the last 20+ years throughout the Midlands of all shapes and sizes and it would be a pleasure to add yours to the list.
If you have any questions please do not hesitate to contact us on 01902 661779 or email sales@dwwindows.co.uk.
We are happy to help.
Finding the right installer isn't just about price!

8, Meadow Lane, Coseley, WV14 9NQ , Wolverhampton, United Kingdom

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I am shocked to see so many positive reviews. We had doors installed long time ago and complained about one component of the doors. They stated this is normal and there is no issue. No replacement of component etc. and service was very rude maybe because we are not uk born

Reply from DW Windows Ltd
Just had 8 windows and 3 doors fitted last week. Could not be happier with them. The quality is superb. From initial enquiry to completion was seamless. The salesman Aaron was not pushy and very helpful. The surveyor very knowledgeable and ensured everything would be fitted perfectly. Special mention to the fitters Chris and Brett who were hardworking, professional and kept everything clean. I would not hesitate to recommend.

Reply from DW Windows Ltd
The workforce were very capable and carried their work in a superb manner. They were efficient and completed the job without causing any mess, so that we were happy that we had chosen your company.

Reply from DW Windows Ltd
Had my front composite door fitted today in a forest green colour, looks amazing & the fitters John & Harry were great 10/10 thank you 👍

Reply from DW Windows Ltd
All the staff and fitters all well manned could not do enough to make the process any easier a top class job done by all.

Reply from DW Windows Ltd
The front door and canopy they fitted was fine, but the workmen that I had well what can I say, the one actually blocked my toilet and never said a word to me. Only found out when I went to my down stairs toilet to use it that it was blocked, only to be told it would be fixed the next day, when coming back from work to find that the toilet was still not unblocked but they had flooded my down toilet and utility by flushing the toilet multiple times, but then to try and mop the water up with my towels I have in my utility and leave on the floor.
After complaining a few times they finally paid for a plumber to come out and unblock my toilet.
Then I was given a finished picture of my canopy with white brackets only to be told that they are wooden and I will have to paint them myself, so that was another complaint and finally they did come out and painted my brackets, when you are paying over £7000 pound for work to be done you expect it to be finished, and not a half finished job

Reply from DW Windows Ltd
Although the lock was broken on one of the doors the company made every effort to correct the situation & even came out after their day finished to put a new lock in the door, it was a manufacturing issue not an installing one

Reply from DW Windows Ltd
Just had new door installed fitters Matt and Gaz turned up on time didn’t stop until finished cleaned up and made sure we were happy these guys are a credit to D and w windows would recommend this company fantastic

Reply from DW Windows Ltd
Fitters were very professional and did a very good job.Would recommend to anyone requiring windows.

Reply from DW Windows Ltd
Another great quality installation by D W Windows. Would not use anyone else other than this fantastic company as we have always received excellent service from start to finish. From Tom (Sales Rep), Gareth (Surveyor) & Gaz (Fitter) & Matt. The fitter arrived on time, was very polite and tidy. Aftersales service is also brilliant and nothing is too much trouble. 👏

Reply from DW Windows Ltd
Very professional all work carried out to excellent standard, we have used this company many times and recommended them to friends and family. The quality of goods used and service is excellent too.

Reply from DW Windows Ltd

Reply from DW Windows Ltd
Excellent service from beginning to end. Friendly staff, who explained everything very well.

Reply from DW Windows Ltd
I had 2 French Doors installed in April which I am extremely happy with. From start to finish communication was of high standard. All staff I have dealt with were friendly and professional. No mess was left after installation and after sales service is impeccable. I would highly recommend DW Windows to anyone.

Reply from DW Windows Ltd
Excellent overall service from ordering to completion, staff very friendly and helpful, generally customer service was of the highest standard.

Reply from DW Windows Ltd
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