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For over 35 years we’ve been providing expert business telephone system and IT solutions to businesses across Yorkshire and the rest of the UK. During this time, we’ve become one of the most respected and trusted communications specialists in the UK, taking pride in every customer project we take on and deliver. What do we provide at DVAD? 1. Office Telephone Systems 2. IT Services & Support 3. Tech Infrastructure Solutions 4. Bespoke Support Packages 5. Customer Service Satisfaction THE CONNEXUS™ APPROACH IS THE DVAD WAY OF WORKING It is a unique and specially formulated model that’s been developed and evolved over the last 35 years. We assess your needs, present bespoke solutions and provide dedicated support at all times. Connexus™ combines a world-class product offering with connectivity expertise, delivered in a way that provides you with the voice, data and workplace infrastructure your business needs, now and for the future. Our in house experts designed the Connexus Approach™ to truly understand your business and this is why we are so successful at supporting our clients to evolve in an unpredictable world. We partner with Panasonic, 8x8, Microsoft, Netgear, Barracuda, HP, DrayTek & N-Able. We offer 24/7 out of hours support, along with support calls answered within 3 rings. As a company, we believe in teamwork, a safe place to work, and a spirit of co-operation. At DVAD our vision is: “We each own the task and are proud to deliver the very best customer experience.” To achieve this vision we are committed, as a company and individuals, to mutually understand our customer’s expectations while providing the highest value product and service possible among competing alternatives.
Direct House, 16 Commercial Road, Skelmanthorpe, HD8 9DA, Huddersfield, United Kingdom
Within my company, we use Direct Voice and data for all of our lift lines, emls, eicr remedials and much more. Couldn't ask for a more reliable company to carry out the works and very cost effective.
Reply from Direct Voice & Data
Thank you Robyn, we hope to continue, and grow the relationship with you and your colleagues.
Excellent communication throughout the process. Easily contactable if we had any questions or queries. Super service, would highly recommend.
Reply from Direct Voice & Data
Thank you. we pride ourselves in making sure things are easy to understand for our customer to ensure they know what is happening at each stage of the process.
The company is professional, patient, efficient and adaptable. They installed our new internet connection, fitted the units and sorted out a few issues (including sorting out the tangled spaghetti of wiring) and got everything back up and running. They are giving us continued support and if we need assistance with any problems they are right on hand and if the person you require is unavailable they call you back extremely quickly.
Reply from Direct Voice & Data
Thank you, all engineers love tangled spaghetti wiring, or should I say they love when it has been rectified.
Direct Voice & Data (DVAD) is an outstanding business. The excellent level of customer service they provide is exceptional. Every member of the team is professional, knowledgeable, polite, friendly, solution-based and reliable. We have recently had two CCTV systems installed and DVAD made the whole process seamless. Every aspect of the company is very impressive from the sales team to project management to surveyors, engineering and back office support staff. I cannot speak highly enough about DVAD and would recommend them to any business looking for high quality CCTV services . It is a pleasure to work with DVAD.
Reply from Direct Voice & Data
Thank you very much Helen. We always aim to please, and even when things don't go to plan, its how we come out of it that makes all the difference.
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