Dutch Label Shop Reviews 

571
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exquisite workmanship and high quality of the products, often noting that the labels add a professional touch to their items. Many appreciate the ability to review photo proofs and make adjustments before final production, ensuring the custom orders meet their exact vision and often exceed expectations. However, some customers also noted issues with delivery times, with orders taking longer than advertised or expected, causing stress and inconvenience for time-sensitive projects. A few other people also felt that the final product did not always match the samples or their expectations regarding size and finish, despite efforts to confirm specifications.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality and professional appearance... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight and satisfaction with the high... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of the ordering process, the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and timely arrival... See more

Service

People report positive experiences with service, often highlighting its efficiency, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I have ordered name labels from your company because I knew I would not be disappointed, going by what I received from my first order some years ago ~ exquisite, delicat... See more

Rated 5 out of 5 stars

Tried a few label companies. nothing compares to this one. Had to refund all of my other orders with other companies cus the quality was just not it. This is just amazing, the photo proof feature is a... See more

Rated 5 out of 5 stars

I wanted to make a special custom clothing label to celebrate the end of a huge crochet project, and I’m so happy with how my clothing tags came out! I spent almost two months crocheting a 70’s style... See more

Rated 5 out of 5 stars

So wonderful to see my granddaughters artwork on a beautifully crafted woven badge. She was beyond thrilled. Such a fantastic service with time to review before final production. Will definitely use... See more


Company details

  1. Fabric Product Manufacturer

Written by the company

Make Your Work Stand Out with Personalized Clothing Labels. Design Your Clothing Labels in Just 5 Minutes. Labels with Your Own Logo, Text & Symbols.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

571 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(571)

116 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elated and Happy

It is with utmost Joy and sincerity I write this review because for sometime way back in 2020 I was searching for a company that did Labels but couldn’t find in my country and I believe strongly in quality and so I searched and I found Dutch Label Shop and I was in process of rebranding recently and I never know where I would get labels and so I remembered that I had already used Dutch Label I had received the labels and they were quality and I will be ordering from time to time because I am exceptionally satisfied of what I received and I recommend to everyone

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Dutch Label Shop - all good

Dutch Label Shop have created a nice label for my online shop Busy Bee Blossom. Their customer service is very helpful and guided me in the right direction. The labels are nice too and arrived in a reasonable time.
Regards
Louise, Busy Bee Blossom

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Labels for all my unique projects

I using labels made by Dutch Label Shop for many years. And I always impressed by quality of the product, by time of the delivery, and care about customers. Highly recommended Dutch Label Shop for your unique labels for all your unique projects!

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous customer service

Absolutely horrendous customer service, horrible quality, horrible everything. I am reporting them to the better business bureau. They took forever to produce anything. The first proof was horrible, the 2nd proof was what I wanted, but not what I got. I asked for a 1/4" sew line on each side. I got .17" on one side. Can't even use the labels. I called no one answered, I messaged on their website and they told me I got what I ordered even though I showed them a photo of the product that was wrong. They do not stand behind their guarantee. Stay far away from this company. They used to be good. Now they are HORRIBLE. Updating my 5/10/24 review. It is now 5/23/24. Still no labels. Sent me another proof. It was wrong. Still no new proof. It has been so long. They refused a refund, yet provide no good product. I say stay far far away from them.
Update 5/24/24
I have no idea what you mean by rude. I can put the first instructions here with a screenshot. You have the wrong person. I have asked for a seam allowance from the beginning. You are addressing the wrong person. My guess is you call everyone rude to cover for your mistakes. I have ordered from the 25 plus businesses that I own over 400 times from you over a period of almost 9 years. I have noticed a decline in quality, timeliness but have never said anything to you or left a negative review for any of this decline. However, if you want to call me rude, I could leave one from each of the businesses. I have never personally spoken with you, my assistant has, so you must have the wrong person. I would be happy to remove this review if you remove your rude remark and get my order to me. If not, I guess I could have all the companies show the communication from you and what we have had to deal with. I'm not sure what happened, but the last year with you hasn't been pleasant at all.

6 May 2024
Unprompted review
Dutch Label Shop logo

Reply from Dutch Label Shop

Hi Cherie, we're sorry to hear about your experience. I can see that you placed a total of 5 orders with us. You weren't satisfied with the last one because you had .16" seam allowance instead of .3". I can see that you initially ordered and paid for a label that's .75" W X 1.15 H with absolutely no seam allowance. We have edited the size of your label and added a centerfold free of charge. I get that you're frustrated but our team is really trying to help you, despite your rudeness towards our agents. I don't believe your review is fair as your other orders went well. Mistakes happen unfortunately as humans are creating your labels from scratch.

Team DLS

Rated 5 out of 5 stars

Excellent company!!!!

I was given the details of Dutch Label Company by a mate after seeing the quality of his patches he had purchased.
I contacted them with my requirements and I was again impressed with the service I received. It was easy stress free and the product was perfect.
I highly recommend these guys!!!
A 5 ⭐️ company from start to finish👍

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Love the brand amazing quality and will…

Love the brand amazing quality and will definitely be utilizing them for more work. The turn around times are a little slower but they are clear and upfront about that when the labels go into production. The team here is a great and a pleasure to work with. Really pleased with my purchase.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

What an experience!

What an experience!! I found the Dutch Label Shop after a quick search and decided to give them a shot. Having no first hand reviews or prior knowledge of the company I thought it may be risky but proceeded anyway. The easy to use ordering process seemed too easy and too good to be true so I didn’t set my hopes high. When my order arrived I was absolutely blown away. The product FAR surpassed any and all expectations. It may seem small and silly but to a designer seeing your label in real life is a moving experience.. and there it was, in my hand. My label. Will absolutely be ordering again!

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality and colour matching

Excellent quality and colour matching.
They took a little longer than I expected (having never ordered before), but I my chaser enquiry was answered promptly and politely with an estimated delivery date provided that was beaten.
I recommend Dutch Label Shop and will be using them again.

16 April 2024
Unprompted review
Rated 5 out of 5 stars

I am super happy with my patches

I am super happy with my patches. Excellent quality and exactly how I wanted them, if not better.
Delivery time was fast.
Thanks very much and I will order again!

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Exactly what I ordered

Exactly what I ordered, plus some extra labels :)

It did take 3 weeks to process my order plus shipping, but this was expected as outlined in the T&Cs. Other than the longish wait, it was perfect :)

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Nice Bonus This Time

I've ordered a few times now and have never had an issue with them. The nice bonus this time was that the labels were already folded and ironed so I didn't have to do that step. Love this!!

25 March 2024
Unprompted review
Rated 1 out of 5 stars

DONT BUY DutchLabelShop.

Don't buy from DutchLabelShop.

Let me explain why. I selected this company due to its quick delivery and expected to receive 10 patches within four weeks, which included their two-week processing time + shipping. However, it has been over a 5 weeks, and I still haven't received my order. Their support team was professional, but they could only offer a 30% refund, which, to be honest, is not much of a consolation for me. It's particularly frustrating since these patches were supposed to be part of a more significant project.

DONT BUY

29 March 2024
Unprompted review
Dutch Label Shop logo

Reply from Dutch Label Shop

Hi, we're sorry to hear about your experience. We asked for more information in order to investigate but received no response. It could be related to the fact that the photo proof was ordered and rejected? That will increase the production time. It could also be that your design is a bit complex (especially the shape)? Don't hesitate to give us more information so we can investigate!

Rated 5 out of 5 stars

Happy with the purchase!

This was my first time ordering. The site was easy to use and labels easy to put together and order. When I received them, I found the lettering on these were more crisp and readable than other places I've ordered from. Shipping was relatively quick to my location in Canada. In short I'm totally happy with the purchase and when I need more labels, I'll return.

24 February 2024
Unprompted review

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