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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product quality, often describing the labels as perfect, exquisite, and professional, exceeding expectations. The ordering process is frequently praised for being easy, with many appreciating the photo proof feature that allows for adjustments before final production. Reviewers also highlight the excellent service, noting the helpful, friendly, and responsive human interaction throughout the process. Delivery is often described as timely, with many receiving their orders sooner than anticipated, and the overall experience is consistently positive. However, some people mentioned issues with delivery times, stating that orders took longer than expected or advertised, leading to stress and inconvenience. A few other people also felt that the final product did not always match the samples, particularly regarding the cut and finish of the labels, which led to disappointment. There were also occasional concerns about communication regarding shipping delays and a lack of proactive updates from the company.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing delight and satisfaction with... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction and delight, often stating... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Delivery service

Customers had positive experiences with delivery service, with many reviewers praising the quick and timely... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some woven labels for my shirts to carry the logogram I have been using for decades on all my "personalty" and I am highly satisfied of the result. I live in England but I had the lab... See more

Rated 5 out of 5 stars

This is the second time I have ordered name labels from your company because I knew I would not be disappointed, going by what I received from my first order some years ago ~ exquisite, delicat... See more

Rated 5 out of 5 stars

Tried a few label companies. nothing compares to this one. Had to refund all of my other orders with other companies cus the quality was just not it. This is just amazing, the photo proof feature is a... See more

Rated 5 out of 5 stars

The labels were perfect!! The website was easy to use from selecting the label size, design and lettering. They had my favorite font and heart shape. I’ve rediscovered my love of sewing since be... See more


Company details

  1. Fabric Product Manufacturer

Written by the company

Make Your Work Stand Out with Personalized Clothing Labels. Design Your Clothing Labels in Just 5 Minutes. Labels with Your Own Logo, Text & Symbols.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

557 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible. It’s been 3 weeks. No update, nothing. Website says your order will ship in 14 days. It’s a scam.

24 September 2025
Unprompted review
Dutch Label Shop logo

Reply from Dutch Label Shop

Hi, thank you for your review. We're sorry to hear about the delay you're experiencing. Our production times can vary depending on the type of product and the order quantity, which is why shipping may sometimes take longer than the standard estimate. Unfortunately, we weren’t able to locate your order in our system, but if you can provide your order details, we’d be happy to look into it and provide a clear explanation.
Team DLS

Rated 5 out of 5 stars

I was so happy to find Dutch Label Shop…

I was so happy to find Dutch Label Shop where I found exactly what I wanted. The color options were great and they had the font I wanted which is very hard to find. The labels are beautifully made with very clear font embroidery on a wonderfully large label. I am an art quilter and it’s very important to me that the labels I use on my work are as elegant as my artwork, and these labels are definitely a beautiful match❤️

16 September 2025
Unprompted review
Rated 5 out of 5 stars

High quality and nice service

I had ordered a sample set. I received it quickly, and I am happy with the high quality of the samples. It is really great to have the opportunity to get to know the material 'tangibly' before placing an order!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Very nice labels

My woven labels came out great! It was very easy to upload my design to their website and place my custom order. I was shown clear photos of a sample label before the whole batch was produced. The labels themselves look and feel really high quality. They really add a nice professional touch to our textile goods. I recommend Dutch Label Shop and I’ll definitely be back for more.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

great quality labels

This is probably my 3rd order for labels. Quality is great an they give my quilts a nice professional look. Turnaround time was quick too.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, this is the second time I am ordering the printed sew in labels. I'm not disappointed at all. I would order again. Easy to order, they show a proof and work with you till it is acceptable. The labels did not take long to arrive, like 3 weeks.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Nice Quality

As always, it is a pleasure to do business with Dutch Label Shop. Nice quality, prompt shipping, courteous. Thank you!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service.

I wanted a cap badge to go onto a Naval cap but I only had a photo of the product. I found Dutch Label Shop who would scan and reproduce the item for me. When the review came back it was missing some outer detail, but Dutch Label Shop took the time and effort to get their graphic designer to work on it to my specs. What came back was fantastic! Really good customer service who took time to adapt to my requirements. They kept me informed at every step and returned a magnificent product. I was kept up to date with time scales all through the procedure. Cannot recommend them highly enough.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Such a wonderful company

Such a wonderful company! Clear service and really helpful. As a small start up wanting to make a difference in the fashion world, this company’s prices and MOQs are just a breath of fresh air! Such great quality too as I had many years in production and design and the labels produced are such high quality.
So happy I found them!

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Dutch Label Shop promised on their…

Dutch Label Shop promised on their site: "Place your order & receive your shipment in 10-14 days."

I placed my order and paid for it online on August 4, 2025, 28 days ago. I still have not received even the shipping confirmation. It was crucial for me to receive the order within 20 days of placing it, as it was planned as a customer gift for my business.

I was in contact with the customer service after waiting for 16 days and asked if they had dispatched my order already. They said that they have just received my payment. I had no clue that online bank payments take 16 days to transfer.

When I questioned the situation, they replied that "the order will be shipped by the end of this week." The answer was given 12 days ago, and I still have not received the patches or even the shipping confirmation.

4 August 2025
Unprompted review
Dutch Label Shop logo

Reply from Dutch Label Shop

Hi Reetu,

Thank you for sharing your experience. To clarify: your order was placed on August 4th, but payment only reached us on August 19th. We can’t see when a transfer is initiated on your side, which is why sending us proof of payment is important if no confirmation is received, otherwise, the order cannot move forward.

You also selected the photo proof option, which adds extra production time. During the process, we answered your ETA requests and provided tracking once available.

That is unfortunate that no feedback has been provided about the quality of our patches. The photo proof did like really good.

DLS Team

Rated 5 out of 5 stars

Groovy dress label

I wanted to make a special custom clothing label to celebrate the end of a huge crochet project, and I’m so happy with how my clothing tags came out! I spent almost two months crocheting a 70’s style mini dress and the cherry on top is a groovy tag to match. Being able to order just a few tags and for them to be professional quality was a really nice way to end this landmark project.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Clean, consistent, and client-ready

Dutch Label Shop delivered exactly what my brand needed.

As a DC-based inspection and creative service provider, I needed woven labels that matched the precision and professionalism of my client-facing materials. Dutch Label Shop exceeded expectations—from the clarity of the design interface to the final product quality.
The labels arrived clean, sharp, and true to the visual specs I submitted. Their team communicated clearly throughout the process, and the turnaround time was solid given the customization involved.
These labels now anchor my branded inspection kits and creative outreach materials. I’ll be ordering again for future product runs.
Highly recommend for small businesses that value detail, consistency, and elevated presentation.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic bespoke service

So wonderful to see my granddaughters artwork on a beautifully crafted woven badge. She was beyond thrilled. Such a fantastic service with time to review before final production. Will definitely use again. Great idea for unique presents

25 July 2025
Unprompted review
Rated 5 out of 5 stars

I have used this company a couple of…

I have used this company a couple of times for different projects and have had an excellent experience each time. Precision work completed to a high standard and delivered in a timely fashion. Will use again 👍🏻

19 August 2025
Unprompted review
Rated 5 out of 5 stars

High quality

I am delighted with the woven labels from the Dutch Label Company. They take a while to arrive in the UK but worth the wait. Lovely quality adding a professional touch to my bespoke sewing items which I sell to raise funds to help save rhinos from poaching.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Loved the sample pack I ordered

Loved the sample pack I ordered. Was unsure about what sizes to order so decided to get a sample. Was so happy with the fast shipping and the quality of the materials. Would highly recommend

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Dreams do come true

The Crew at Dutch Label Shop made my dreams come true.

For me being a small business myself purchasing labels in bulk is always a hard decision to make due to tight budgets but with Dutch Label’s small minimums I was able to reach out and get a small set created. The turn around time was fair. (Three weeks+) but the shipment arrived quick once the order was ready. Quality was just like envisioned. Thank you Dutch Label Shop! I will be sure to reach out in my future projects!

4 August 2025
Unprompted review

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