Great experience
Great experience, the 4 ladies who came did a great job, were prompt and friendly, I would recommend them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We are offering professional cleaning services for the whole residential and industrial areas in Bucharest.
campul pipera 127 ap 4, 800800, bucharest, Romania
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience, the 4 ladies who came did a great job, were prompt and friendly, I would recommend them.
The most horrible experience. For a 35 square meter studio apartment, I requested a general cleaning for the exterior surfaces only. The price was set at 569 lei even though it was not post-renovation cleaning, but I accepted. The appointment was scheduled for the next day at 12 PM, but the 4 girls arrived at 11 AM.
The girl who cleaned the bathroom, the one who cleaned the kitchen, and the one on the balcony were OK. But the one who was supposed to take care of the bedroom and hallway did absolutely nothing, not even dusting or wiping the doors. Nothing in the hallway was cleaned, and I later proved it with photos.
Instead, she damaged my dresser and a wardrobe by applying an unsuitable product for wenge furniture. I still cannot remove that white sticky substance, and I’m afraid it was Chanteclair.
The appointment and price were for 4 and a half hours, but after less than 3 hours they said they were done. I not only had to vacuum and mop again after them, but I also had to wash the doors and furniture in the hallway and bedroom myself.
A heavy chemical smell remained in the bedroom especially. I felt sick all night even though I tried to clean and air out the apartment.
I sent photos to the lady I had spoken to on the phone, and she was extremely kind to me. She told me to call them back. Three of them returned, exactly the ones who had actually worked properly, but they only came with a cloth in hand and did not bring the equipment anymore. So I said it was fine, it no longer mattered.
The lady I spoke with on the phone sent one of the girls back to return 200 lei out of the 569 lei. Plus another 31 lei, because when I gave them 600 lei, they had not returned the change.
Our family moved to Bucharest after the war started in Ukraine and we rented a big house here for accommodation. Being a family with 4 kids, we definitely needed help with the cleaning and this is how we found Dust Busters...Their staff is very polite and meticulous and the cleaning team in charge of our house speaks a decent English. I would certainly recommend their services to all foreigners or expats living in Bucharest.
Probably the best professional cleaning in Bucharest. A+ services from Dust Busters
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.