Reasonably easy to go thrpugh orderimg system ex cept for being pushed ainto extra goods which i did not really require but have taken as wanted to complete transaction. Also 1st time i have used th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought 4 of these 2 for myself and 2 for gift for my grandchildren but both of them already have similar products,so sadly will return 2. I've not tried these yet but having looked at their ad feel t... See more
We had troubles ordering and mistakingly ordered 4 instead of 2 robot vacuums. We immediately emailed them to cancel 2. After a week, we were advised the order couldn't be stopped (sure). Then we only... See more
Company replied
I appreciate the ease of being able to order this product & get it checked out then shipped. I really hope this robot vacuum works as well as it was advertised. I’ll be sure to check back in with an... See more
3.8
Great
57 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I asked to cancel less than 5 mins…
I asked to cancel less than 5 mins after I ordered and it wasn’t done. Now I have to accept the order and return it at my expense. I will make sure I never deal with company again and I will tell all my friends not to as well
20 June 2026
Unprompted review
Reply from Dustapro
Hello Shirley,
Thank you for sharing this matter to us.
We understand your feedback regarding your cancellation request. For clarity, cancellation requests are reviewed based on an order's processing status, and once an order has entered the shipping stage, any further assistance is handled through the available post-delivery options.
Upon checking your previous communication with our team, we can confirm that your request has been denied because the order has already entered the processing stage.
To ensure you'll receive the latest information regarding your purchase, we've assigned a member to reach out to you directly. We appreciate your understanding.
Kind regards,
Logan from DustaPro
Great price and quick
20 June 2026
Unprompted review
Easy to navigate.
18 June 2026
Unprompted review
I hate that I got duped for the toilet…
I hate that I got duped for the toilet bowl cleaner and drain cleaner. The way it was worded made it sound like you won them as gifts, instead I was charged for something I really had no interest in NOR THE EXTRA MONEY TO SPEND!
18 June 2026
Unprompted review
Reply from Dustapro
Hello Cindy,
Thank you for taking the time to leave a review.
We appreciate your comments regarding the purchase process and would like the opportunity to understand what happened.
As we are unable to identify your order based on the information provided in the feedback alone, we have sent you a separate email requesting a few additional details through TrustPilot.
We look forward to hearing from you.
Kind regards,
Logan from DustaPro
Appeared simple enough to order.
17 June 2026
Unprompted review
The cost seemed to go up by about £20…
The cost seemed to go up by about £20 by the end once delivery and warranty added and I did not see the costs of choice beforehand. No way of stopping the purchase. Hope the product is as good as the reviews.
17 June 2026
Unprompted review
No Internet required, no connection, no worries
I haven't received it yet so I can't comment, it just looks great for our age group. Thank you
16 June 2026
Unprompted review
Dustapro
Dustapro: Robot floor vacuum cleaner.
Be aware that the vacuum is advertised in US $'s. When using PayPal for payment there is no opportunity to review the transaction or any additional costs before ordering (immediately you click on the PayPal icon, the purchase is processed), extended warranty costs are added without authorisation and are also calculated in US $'s, as are the postage costs. Within 30 minutes of receiving transaction confirmation, I emailed the company a request to cancel this purchase and received an automated reply saying that purchases are normally processed within an hour but they would check and get back to me. That was 2 days ago and I have heard nothing since from the supplier, despite sending several follow emails. I can't comment on the actual product but any company that resorts to using these underhand sales techniques should be given a wide berth.
8 June 2026
Unprompted review
It was quick and easy
8 June 2026
Unprompted review
This is my first time using this online…
This is my first time using this online retailer , so im not sure yet until the Robot Vacuum arrives whether I rate it or not
14 May 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.