Farm Shop Reviews 

250
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Horrible bosses i was off sick with heartfailure they sacked me when I got back through no fault of mine the owners are evil people

Rated 4 out of 5 stars

Ordered a 2 rib of beef to feed 6. Upon arrival it was a very small 2 rib, not enough. It would have been more transparent to order by and price by weight. I queried the price paid considering this an... See more

Rated 5 out of 5 stars

I read through their restaurant menu in Mayfair to to see the produce and how and where it's sourced.Having a butchers next door to the restaurant/bar showed their provenance.As well as that, I was ab... See more

Company replied

Rated 5 out of 5 stars

Unfortunately DHL let the company down big time as the first parcel never arrived causing great inconvenience when I had to make an alternative meal. They kindly sent a second beef wellington which ar... See more

Company replied

Company details

  1. Farm Shop
  2. Butcher Shop
  3. Cheese Shop
  4. Fruit and Vegetable Store
  5. Home Goods Store

Written by the company

We are a community farm shop celebrating the best Somerset has to offer. Durslade Farm is the inspiration behind the farm shop – sharing all that is a fresh and seasonal with the local community, and direct to you, nationwide. On the farm we rear award-winning beef and lamb for the farm shop and we also have the walled garden where we grow a selection of herbs, fruit and vegetables. All of our meat is expertly prepared by our Head Butcher Giles and his team. In addition we have an orchard for cider, a vineyard and bee hives for our own honey and a large selection of wild, foraged foods including wild garlic, crab apples, blackberries – which make up our foraged range. Our commitment to sustainability and ethos in working with like-minded suppliers is what connects us to the different producers we work with – from free range farms where animal welfare and best practice is the highest priority, to companies that use materials that are biodegradable or made from recycled materials. We promote and share local talent, supporting small projects with big futures and work with established ones to create special products that you can only find here.


Contact info

3.5

Average

TrustScore 3.5 out of 5

250 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(250)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Delightful experience

Delightful experience. Will be visiting again.

20 September 2024
Unprompted review
Farm Shop logo

Reply from Farm Shop

Hiya,

Thank you for taking the time to leave us a review, we're glad to hear you had a great experience!

Hope to see you again soon,
The team at Farm Shop

Rated 2 out of 5 stars

Food was ok service good .

Food was ok service good .. management appalling .. after spending over 63 pounds per person , they would serve anymore wine .. honestly for hospitality that makes money they shouldn’t be in business

16 August 2024
Unprompted review
Rated 3 out of 5 stars

Nothing like merguez

Very disappointed, merguez made with coriander and cumin beef and lamb. What I bought was just sausages with chilli. Delivery was quick that’s all. I am sure it’s a good butcher but don’t sell merguez like this. People who said it was merguez you did not have the good stuff sorry

26 June 2024
Rated 5 out of 5 stars

Meat That Tastes The Way It Should

Very easy to use Website. Excellent choice of products. Very fair prices. Excellent delivery and packaging. I purchased Barnsley chops for a Father's Day lunch as my Father adores lamb. He pronounced the chops as the sweetest and most tender lamb he'd had for years. Will definitely be buying again.

13 June 2024
Rated 5 out of 5 stars

VERY HAPPY CUSTOMERS! in UK…

Very happy to find somewhere in UK making Mergrez sausages ;as frequent travellers to the South of France we love these scrumtious sausages and to find someone who makes them with their own grass fed lamb and care is a bonus,east to order and quick delivery too!

4 June 2024
Farm Shop logo

Reply from Farm Shop

Hiya,

Thank you so much for taking the time to leave us a review, and for such kind words! We're glad to hear you enjoyed our merguez sausages.

We hope to see you again soon,
The team at Farm Shop

Rated 5 out of 5 stars

Very reliable!

Good quality sausages (bought merguez), arrived on time and very well packaged with ice and wool, with reasonable delivery costs. Would order again.

30 May 2024
Farm Shop logo

Reply from Farm Shop

Hello,

Thank you so much for taking the time to leave us a review. We're so pleased to hear you enjoyed our merguez sausages!

Hope to see you again soon,
The team at Farm Shop

Rated 3 out of 5 stars

The food items were great and made a…

The food items were great and made a fantastic burger. However, the packaging was completely insufficient resulting in the burger sauce exploding and covering everything else. Unfortunately, this didn't then make for the lovely birthday gift I'd hoped for.

30 May 2024
Farm Shop logo

Reply from Farm Shop

Hello,

Thank you for taking the time to leave us a review. We're so sorry to hear about your issue with the sauce - if you haven't already, please get in touch with our customer service team so we can resolve this.

Best wishes,
The team at Farm Shop

Rated 5 out of 5 stars

Outstanding

Parcel delivered at the correct address, the right date and on time, I was kept informed.
I purchsed the Somerset 10 year old cider brandy, what an amazing taste I will definately be ordering this item again.
Thank you

21 May 2024
Rated 5 out of 5 stars

Lovely!

A lovely spot in Mayfair to enjoy amazing products from Somerset. I attended a drawing class while tasting wine and cheese. The atmosphere was relaxing, and everybody had a great time. Highly recommended

20 May 2024
Rated 5 out of 5 stars

Quality products enhanced by online shop

Wonderful website matched perfectly by the products. It is so easy to use and the quality of all the products makes you feel as though you are in the shop.

15 May 2024
Farm Shop logo

Reply from Farm Shop

Hiya,

Thank you for taking the time to leave us a review, we're so glad you enjoyed our products!

We hope to see you again soon,
The team at Farm Shop

Rated 3 out of 5 stars

We put in a note for the person it was…

We put in a note for the person it was going to but they received the package in 2 separate packages (bacon first), then the other package and no note on it so he didn't know who it was from. It was disappointing to hear.

10 May 2024
Farm Shop logo

Reply from Farm Shop

Hi there,

Thank you for taking the time to leave a review. It appears as though there wasn't a gift message attached to the order. We do apologise for this and hope the recipient enjoyed their burgers!

Hope to see you again soon,
The team at Farm Shop

Rated 2 out of 5 stars

Need to manage DHL deliveries more…

Need to manage DHL deliveries more closely. My order of fresh meat received warm at 17.45 on a sunny day in May having sat in the back of a non refrigerated van since before 9.00AM

9 May 2024
Farm Shop logo

Reply from Farm Shop

Hello,

We're very sorry to hear about the issues you experienced with your delivery. Please do get in touch with our customer service team so we can look to resolve this issue.

Kind regards,
The team at Farm Shop

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