durkintactical.com Reviews 

708
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 222 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally fast delivery times, noting that packages often arrive promptly and without any unnecessary hassle. Buyers are also deeply impressed by the affordable pricing and the massive variety of solid, high-quality components available for their custom builds. Though some reviewers were not happy with certain items, explicitly mentioning occasional cycling malfunctions or consistent feeding issues experienced with specific kits. A few other people also felt that orders occasionally arrived missing essential hardware pieces or required unexpected minor modifications to achieve a proper fit during assembly.

What people talk about most

Product

Clients share positive opinions on product, frequently expressing satisfaction with the great prices and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the remarkably fast shipping... See more

Price

People report positive experiences with price, frequently highlighting affordable costs and the best deals... See more

Quality

Customers consistently note positive experiences with quality, frequently praising solid materials, excellent... See more

Order

Customers had ambiguous experiences with order processing, as opinions on fulfillment and shipping speeds... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It showed up with the wrong takedown pins but they did get ahold of me and sent the proper ones. I appreciated that greatly!! The collapsing stock did need a thinner washer to properly engage t... See more

Rated 4 out of 5 stars

The handguard I ordered was shipped missing a proprietary barrel nut. I used the website page to send 3 “contact us” messages regarding this issue and none of them were replied to. Called twice and se... See more

Company replied

Rated 5 out of 5 stars

Super fast shipping, fairly priced parts, easy to use the website. Has all the information I needed before making the purchase. I’m building a 300 blk subsonic ar pistol for coyote hunting. I bought t... See more

Rated 5 out of 5 stars

*Update on Review* I gave a 1 Star Review when I had no tracking number, I got a review email before a tracking email, but it arrived randomly, so I'll retract my bad review and give it a good honest... See more

Company replied


Company details

Written by the company

Our mission at Durkin Tactical is simple: provide robust gun build kits at unrivaled prices. On top of our unbeatable gun parts prices, we offer military, firefighter, first responder, and wholesale discounts, along with shipping insurance options.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

708 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(708)

224 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service!

I’ve been a long-time customer and recently made an address mistake on my end after buying a new home and forgetting to update my shipping address. I was contacted on the first business day, and the issue was fixed quickly and without any hassle.

Great customer service from start to finish! My package arrived quickly, and everything was perfect and exactly what I ordered. I really appreciate how fast they handled the situation. I’ll definitely continue doing business with them and highly recommend them!

12 July 2026
Rated 4 out of 5 stars

Made it right

It showed up with the wrong takedown pins but they did get ahold of me and sent the proper ones. I appreciated that greatly!!

The collapsing stock did need a thinner washer to properly engage the pin into the holes on the buffer tube to work properly. It wouldn't stay locked in position without a small mod. The trigger group is super gritty/crunchy. It improved once I buffed and polished it.

I realize it's a milspec trigger but it felt a bit rough compared top others I have purchased.

30 June 2026
Rated 4 out of 5 stars

The handguard I ordered was shipped…

The handguard I ordered was shipped missing a proprietary barrel nut. I used the website page to send 3 “contact us” messages regarding this issue and none of them were replied to. Called twice and sent an email addressed directly to contact@Durkintactical, still no luck. I was honestly going to give up but finally someone got in touch! As I said earlier my original order was missing parts, or it would’ve been a five star review. Once I got a hold of the right person, the problem was corrected quickly. Kudos to the customer support team. When Ryan mailed the correct additional items to me I also received several gratuities. The koozies are the bomb! It took a while to get it sorted, but it finally did! Looking forward to my next purchase from Durkin.

7 July 2026
durkintactical.com logo

Reply from durkintactical.com

We’re sorry to hear that the item did not meet your expectations. We did review the order and the product that was shipped was the item ordered from the listing. It appears the concern was based on the gas length shown in the product photo. At the time of purchase, the gas length was not specifically stated in the product description, so we understand how the photo may have led to a different expectation. We are always working to make our product listings as clear and accurate as possible and appreciate the feedback. We also want to clarify that this was not an intentional fulfillment error. We did reach out to resolve the issue and the upper was sold and no longer in possession to resolve the matter.

Rated 5 out of 5 stars

Awesome product and company

The original dust cover was too small and didn’t latch shut. I was sent a replacement and it looks much better and closes. Great customer support and response time. I would purchase again from Durkin.

14 July 2026
durkintactical.com logo

Reply from durkintactical.com

We’re sorry to hear you had an issue with the dust cover. After seeing your review, we reached out to you directly since we did not previously have an email from you regarding the issue. Once we were made aware of the problem, we immediately sent out a replacement to resolve the issue. We appreciate your support!

Rated 4 out of 5 stars

I ordered a 10.5 inch 556 left side

I ordered a 10.5 inch 556 left side charging upper. Had some issues with the barrel. Customer service contacted me 3 days later and send me a new barrel and gas tube free of charge. I own 2 kits from this store and this is the only issue I've had so far. Will buy more.

21 June 2026
Rated 1 out of 5 stars

Missing package

8 July 2026
durkintactical.com logo

Reply from durkintactical.com

Thank you for your feedback. We’re sorry to hear that you did not receive your order. After you contacted us, we reached out and provided information on how to file a claim with the shipping insurance -Route. We also followed up to see if the package had arrived or if there was anything further we could assist with, but we have not heard back.
We always want to do our best to help resolve shipping issues and are happy to assist if you reach back out to us directly. We appreciate your business and hope we can get this resolved for you.

Rated 5 out of 5 stars

The deals are great

The deals are great. I have all ways got fast shipping. I think that I never had to use customer service is a good thing but I do figure that they will be on par. And the quality of the parts has always been great.

6 July 2026

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