DuraMark Technologies Reviews 56

TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

Quality of labels is nice and price is reasonable compared to other companies. The minimum order per label is muck less then others as well. Only con is the amount of time it took to ship out a... See more

Rated 1 out of 5 stars

There is no customer service no matter how many times you reach out through email or leave voicemails, no one answers or replies. No tracking information sent, and took about a month for items to ship... See more

Rated 3 out of 5 stars

The rating I gave does not represent the product I received. I give the product 5 stars. The only reason for the overall 3 star rating is because the shipping process and communication I received re... See more

Rated 5 out of 5 stars

Fantastic Customer Service Thank you so much for working with me to fulfill my order! DuraMark's communication throughout the whole process was unparalleled and I really appreciate everyone on their... See more

Company details

  1. Custom Label Printer

Written by the company

DuraMark Technologies specializes in high quality, durable decal and label solutions for manufacturers and service providers for any industry.


Contact info

3.3

Average

TrustScore 3.5 out of 5

56 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

There is no customer service no matter…

There is no customer service no matter how many times you reach out through email or leave voicemails, no one answers or replies. No tracking information sent, and took about a month for items to ship. I wouldn't have been so upset if I was able to talk to a human.

29 September 2025
Rated 5 out of 5 stars

Fantastic Customer Service

Fantastic Customer Service
Thank you so much for working with me to fulfill my order! DuraMark's communication throughout the whole process was unparalleled and I really appreciate everyone on their client relations staff for keeping me in the loop and working to get my order across the line. The quality of the product is excellent, too. I will definitely be using DuraMark again if/when I need more high-quality labels!

11 March 2025
Rated 1 out of 5 stars

I ordered 3 different decals..

I ordered 3 different decals... they sent the same one three times. I have had zero luck talking to anyone on the phone and their emails back just say order was filled. No customer service or help.

13 June 2024
Rated 4 out of 5 stars

Good quality but slow to ship

Quality of labels is nice and price is reasonable compared to other companies. The minimum order per label is muck less then others as well.
Only con is the amount of time it took to ship out a small order. 1 week till my order was picked up by USPS. Others I have ordered from, (small orders), ship out the same or next day.
Faster turn around time is key in today's fast paced internet ordering world.

5 March 2024
Rated 1 out of 5 stars

DuraMark is off the mark

My order took 2 weeks to arrive. My decals were not what I ordered. After contacting DuraMark twice by e-mail with no response, I pursued to contact them by phone. NO response. It is sad that a company can provide no customer support to correct my order or at least offer a refund.

24 July 2023

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