Duocom Europe Reviews 

3
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Telecommunications Service Provider

Written by the company

Duocom Europe es una empresa de telefonía, operador telefónico, que aporta servicios telefónicos IP para integrarlos con la telefonía convencional.


Contact info

3.9

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(3)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using the Reloj Laboral for…

I have been using the Reloj Laboral for two years I am very satisfied, it's easy and it helps me with the control of the company's employees

3 June 2021
Unprompted review
Duocom Europe logo

Reply from Duocom Europe

Muchas gracias por la reseña acerca del Reloj Laboral, estas reseñas nos motivan a seguir creciendo.

Rated 1 out of 5 stars

Worst service and support I have ever …

Worst service and support I have ever had! My mother pays duocom.es €10 a month to contact her sister in England and daughter in Australia. International calls have been blocked or just dont work. The only reason my mother bought this service was to contact people abroad which is what the service is supposed to allow! Tried contacting duocom.es via email, they send a MOBILE number for us to call the reseller!!! No answer anyway from this MOBILE number! In any case, why should we be spending our money on calling mobile numbers to fix a problem that is caused by the company? Pathetic and just so typical of Spain.

22 November 2017
Unprompted review
Duocom Europe logo

Reply from Duocom Europe

Disculpe las molestias, a veces las llamadas internacionales tiene problemas externos a nosotros por los operadores internacionales. Igualmente si necesita ayuda con dicho problemas siempre recomendamos que contacte con nosotros en el correo info@duocom.es indicando un número de contacto para resolver la incidencia lo antes posible.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look