dundle.com Reviews 76,574

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of use and efficiency of the service, noting that purchasing gift cards is straightforward and quick. Many appreciate the immediate delivery of codes and the secure payment options available, making transactions smooth and reliable. People often mention the convenience of buying various cards from home, saving them time and effort. However, some customers have expressed dissatisfaction with the payment and verification processes, citing issues with cards being invalid or already used, and difficulties with document uploads. A few other people also felt that the verification process was overly demanding, with requests for specific documents that were not readily available, leading to delays and frustration.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many customers report issues such as codes not working,... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and efficiency of the... See more

Product

Reviewers mention ambiguous feedback about product. Many customers report issues with gift cards and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent service, describing it... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the site for being easy to use,... See more

Based on these reviews

Rated 4 out of 5 stars

Everything went fine,aslong it's about Belgium. Wanted to make a gift,for France, and needed verification.. Fine ,even very good..but it took too long,to verify.. Two times in a row.. So I've... See more

Rated 3 out of 5 stars

I enjoy buying these cards online for my kids but there have been a quite a few times that I've purchased the $75 and $50 cards and they were invalid or already used! I've wasted so much money trying... See more

Company replied

Rated 3 out of 5 stars

It's my first time using this service & hopefully works fine

Company replied

Rated 5 out of 5 stars

after a few attempts I was easily able to navigate your payment process well I still don't know how I can get discounts on neosurf purchases though


Company details

  1. e-Commerce Solution Provider

About dundle.com

Written by the company

Your favorite Gift Cards, Game Keys, Top Up and other digital deals - Instantly delivered.

Looking for help?


About us

Since 2012, dundle has offered prepaid solutions for people all around the world. Because prepaid is the smarter way to pay for your subscription, game, gift, or phone credit. Our products are available for a diverse set of regions and currencies - all sent as digital codes via email. And all to give you a more playful, convenient, and safer online experience.


Payment Cards Game Credits Gift Cards Phone Credit More about us

All your codes at dundle

dundle keeps your digital life fun and simple!

  • No account Needed!
  • 60+ Secure Payment Methods
  • Official Reseller Ensuring Safe Codes
  • Multilingual Support
  • dundle Coins Rewards
Start shopping

Contact info

3.8

Great

TrustScore 4 out of 5

77K reviews

5-star
4-star
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2-star
1-star

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Rated 1 out of 5 stars

Poor customer service

Poor service and would not recommend this company

3 March 2026
dundle.com logo

Reply from dundle.com

Hello,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience.

We weren’t able to find any previous contact with our support team regarding this issue. Our team is always happy to help, and we would really appreciate the opportunity to assist you and resolve the situation.

Could you please reach out to our support team support@dundle.com with a few more details about what happened? Once we have your information, we’ll do our best to look into it and help you as quickly as possible.

Thank you in advance, and we hope to hear from you soon.

Kind regards,
dundle

Rated 1 out of 5 stars

These guys used to be great

These guys used to be great, but my recent experience has been really disappointing. I placed an order other night for a £30 gift card and was suddenly flagged for review with no clear reason. I immediately submitted the requested verification documents (phone bill and passport), but it’s now been over a day and a half with no response. My emails are being ignored too.
I’m not sure what’s changed with Dundle, but it’s genuinely sad to see the decline in service and to be treated this way as a loyal customer.

9 April 2026
Unprompted review
dundle.com logo

Reply from dundle.com

Hello,

We are sorry that your experience with us was not satisfactory, due to an increase of customers, we are currently having trouble to keep up with the amount of inquiries. We ask for your patience as we try to resolve all incoming issues within 1-5 days.

However, we are only able to assist you when you share some information about your order(s) with us. Could you please respond to our request? We would like to have the e-mail address that you used for your order(s). Afterward, we will be able to investigate the issue. You can always speak to our customer care team as well.

You can reach us at support@dundle.com.

Kind regards,
Dundle

Rated 1 out of 5 stars

I pay 25€ for netflix and code was…

I pay 25€ for netflix and code was wrong.. send me money bacy...

10 April 2026
dundle.com logo

Reply from dundle.com

Hello,

Thank you for your review.

We have taken a look at your issue, and we would like to help you solve it!

Please check the last email you received from support@dundle.com.

We thank you for your patience.

Kind regards,
dundle

Rated 1 out of 5 stars

Good quick trustabel

Good nice good

11 April 2026
dundle.com logo

Reply from dundle.com

Hello,

Thank you for your review.

Did you give us the correct amount of stars, or is there something we can do for you in order to improve our service for you?

We would like to hear from you. You can reach us at support@dundle.com.

Kind regards,
dundle

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever! They are slow and can not conprehend real life sitauations!

8 April 2026
Unprompted review
dundle.com logo

Reply from dundle.com

Hello,

We are sorry that your experience with us was not satisfactory. Due to an increase in customers, we are currently having trouble to keep up with the number of inquiries. We ask for your patience as we try to resolve all incoming issues within 1-5 days.

However, we are only able to assist you when you share some information about your order(s) with us. Could you please respond to our request? We would like to have the e-mail address that you used for your order(s). Afterward, we will be able to investigate the issue. You can always speak to our customer care team as well.

You can reach us at support@dundle.com.

Kind regards,
dundle

Rated 3 out of 5 stars

A Holiday Headache

I’ve used Dundle several times, and for the most part, the experiences have been fine. The fees are definitely a bit much—I guess you could say they really know how to charge for their services—but I usually look past it for the convenience. However, this past Christmas and New Year was a total mess that left me out of pocket and frustrated.
I tried to buy a decent amount of Neosurf (around $100 to $150 AUD). Dundle took my money instantly, but then emailed me saying they were out of stock and that no one would be in the office to help until after the holidays. It took weeks to get that transaction sorted for a product they shouldn't have been selling if they didn't have it.
To make matters worse, because I really needed the voucher for my holiday plans, I went and spent the same amount again at Recharge.com. Because no one mentioned—not Dundle, not anyone—that Neosurf was facing a worldwide boycott/issue at the time, I ended up with a second, completely useless voucher.
So, I was essentially charged twice for nothing. I spent the end of the year very short on cash, which was rough given I was already dealing with a lot of loneliness and depression. I had planned to use that money as a distraction, but instead, I just spent a week into the New Year "broke and blue."
It’s a real "double-whammy" when you pay for a service and end up with more stress than you started with. Dundle is okay for a quick fix usually, but their inventory management over the holidays was a joke. I’m giving three stars because they eventually fixed it, but the timing couldn't have been worse...

2 April 2026
Rated 3 out of 5 stars

Not sure what I bought so can't give…

Not sure what I bought so can't give honest review

22 December 2025
dundle.com logo

Reply from dundle.com

Hello,

Thank you for taking the time to share your feedback.

We weren’t able to find any previous contact with our support team regarding this issue. Our team is always happy to help, and we would really appreciate the opportunity to assist you and resolve the situation.

Could you please reach out to our support team support@dundle.com with a few more details about what happened? Once we have your information, we’ll do our best to look into it and help you as quickly as possible.

Thank you in advance, and we hope to hear from you soon.

Kind regards,

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