Duncan Lewis Solicitors Reviews 

1,723
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 329 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, extensive legal knowledge, and dedicated support. Reviewers frequently highlight the clear, open, and prompt communication, ensuring they felt informed and supported throughout their cases. Many people appreciated the care, attention to detail, and efficiency with which their matters were handled, often leading to positive outcomes. The overall service is frequently described as excellent, with consumers noting the high level of expertise and understanding provided.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, dedication, and... See more

Service

People report ambiguous experiences with service, with many customers expressing high satisfaction, praising... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, care, and... See more

Response time

Consumers find response times to be ambiguous, with many reviewers praising prompt and clear communication,... See more

Location

Customers consistently note ambiguous experiences with location, with some expressing frustration about not... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to thank the team at Duncan Lewis who helped me with my case, particularly Emily Rand and Laiba Baig. I wouldn't have got through navigating proceedings without them. Communication w... See more

Company replied

Rated 5 out of 5 stars

I will recommend the company to many people as possible. My case was handled with professional aspect. And I feel comfortable during the process I wish to say big thanks to all the solicitors and team... See more

Company replied

Rated 5 out of 5 stars

Superb service provided by Jaspreet Rai of Duncan Lewis Solicitors. My case was handled sensitively, professionally and efficiently. Jaspreet always made me feel safe and reassured. She was very respe... See more

Company replied

Rated 5 out of 5 stars

Sai Teja Kachakayala, I had an excellent experience with my solicitor. They were professional, knowledgeable, and incredibly responsive throughout the entire process. Everything was explained cle... See more

Company replied


Company details

  1. Lawyer

About Duncan Lewis Solicitors

Written by the company

Established in 1998, Duncan Lewis Solicitors serves both corporate entities and private individuals from a number of offices across England and Wales. The firm is committed to providing reliable, accurate and practicable legal services and aims to fulfil its motto “we give people a voice”. Employing over 600 personnel, Duncan Lewis practices in over 25 areas of law and as the UK’s largest provider of legal aid services approximately 70% of the firm’s client base is publicly funded, with legal aid franchises in actions against public authorities, child care, clinical (medical) negligence, community care, crime, family, housing, immigration, mental capacity/Court of Protection, mental health, public law and welfare benefits. The firm also offers services in charity law, debt and insolvency, education law, employment, personal injury, regulatory and compliance law, and wills, probate and tax.

The firm represents individuals, companies, and corporate entities, including UK and international businesses, and handles claims at all levels of judiciary. Their expertise includes business crime/investigation, business immigration, commercial property services, company and commercial law, and international trade disputes, with alternative dispute resolution (ADR) available for all commercial disputes.

The firm has been continuously recognised by independent legal directories The Legal 500 and Chambers and Partners UK as a top-tier and leading law firm. Additionally multiple individuals are also recognised by these directories for their specialist services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,723)

317 reviews in the last 12 months

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Rated 5 out of 5 stars

Miranda Quashie

Miranda Quashie, Manjinder Kaur Atwal and Daljit Singh Shina was an amazing team when it came to my housing challenges. I'm was mainly dealing with Miranda, she was kind, patient, understanding, professional and did her upmost best always. Even when i was stressed and worried she would reassure me that she is working hard and that as soon as she hears something she will update, which she did. Thank you Miranda, myself and my daughter have been homeless for yes and you came and changed our life around, now we are in our beautiful new home, and we are both happy, you are truly an angel

24 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Beatrice

We really appreciate you taking the time to leave this review. Housing Solicitor Daljit Singh Shina and Trainee Solicitor Miranda Quashie work hard to provide clear and supportive advice, and it is great to know this made a difference for you.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Nikhila Gorripati at Duncan Lewis Solicitors

I recently worked with Nikhila Gorripati at Duncan Lewis Solicitors, and I would like to highlight the exceptional level of service I received. Nikhila handled my case with professionalism, clarity, and efficiency from start to finish. Her communication was consistently timely; every email and update arrived precisely when I needed them, and she explained each step in a way that made the process smooth and stress-free.
She was attentive, supportive, and genuinely invested in ensuring everything was handled correctly. Her legal knowledge was evident at every stage, and her guidance made a complicated process feel manageable.
I would confidently recommend her to anyone seeking reliable and professional legal support.

16 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear reemaz

Thank you for your kind feedback. We are pleased to hear that Caseworker Nikhila Gorripati was able to support you and achieve a positive outcome.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Lawyer Sai Raja Harika

Good lawyers Especially lawyer Sai Raja Harika, she is the best lawyer , and thank you for Gemma Lynch 9Director and supervisor but some things have not been clarified.

7 August 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Abdullah

Thank you for your review. We are glad to hear you felt supported by Immigration Director Gemma Lynch and Caseworker Sai Raja.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

A really great company

A really great company, Kavya Sree who is my legal representative helped me a lot with my case and always explained me the things I didn’t know.

18 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Gloria

We greatly appreciate your review. It is rewarding to know that Caseworker Kavya Sree provided the guidance and support you needed. Thank you for taking the time to share your experience.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

A Remarkable Experience with Duncan Lewis Solicitors a Highly Skilled Legal Team



My experience with Duncan Lewis Solicitors during my asylum matter has been nothing short of exceptional. I would like to extend my deepest appreciation and highest acknowledgment to Sai Raja Harika Vinnakota, my dedicated caseworker, as well as Gemma Lynch, Director and Supervisor, for their unwavering professionalism and legal expertise.

From the outset, Sai Raja Harika Vinnakota demonstrated remarkable proficiency, clarity, and commitment. Her guidance throughout this deeply complex and emotionally challenging process was invaluable. She handled my case with a level of precision and diligence that immediately built trust. Her legal knowledge is exceptional, and her ability to navigate intricate details while ensuring I understood every stage of the process is something I am truly grateful for.

Although there were moments when her availability was limited, I recognize this as a reflection of her high demand and the volume of clients who rely on her expertise—myself included. Despite this, whenever she engaged with my case, she did so thoroughly, thoughtfully, and with unwavering dedication. I always felt reassured that my matter was in the hands of someone highly capable and deeply committed.

Despite my eventual decision not to reside in the United Kingdom due to significant safety concerns, I cannot overstate how supported I felt by her throughout the entire ordeal. She consistently made me feel heard, respected, and protected. The professionalism, empathy, and strength she displayed would be difficult to find elsewhere.

Communication from Duncan Lewis—whether by phone, email, or written correspondence—was consistently clear, timely, and handled with the highest level of care. The firm’s service, availability, and commitment to clients are commendable. Under the supervision of Gemma Lynch, the legal strategy and oversight were both expertly executed and meticulously managed.

I am sincerely grateful for the exceptional effort and support provided. Sai Raja Harika Vinnakota is truly one of the best legal professionals one could hope for, and I wholeheartedly recommend her—and Duncan Lewis Solicitors—to anyone in need of skilled, compassionate, and knowledgeable representation.

Duncan Lewis Solicitors – Sai Raja Harika Vinnakota & Gemma Lynch

18 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Derick

Thank you for your review. We are glad to hear you felt supported and well-informed by Immigration Director Gemma Lynch and Caseworker Sai Raja throughout your case.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Highly recommended Duncan Lewis

Highly recommended Duncan Lewis, fast response to email and also getting things for cases done quickly. Henna and avani from Birmingham base your both amazing at the work you do couldn't of picked at better solicitors to help me throughout my CAO.

17 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear MxSmittens

Thank you for your kind feedback. We are pleased to hear that Child Care Solicitor Henna Sajid and Caseworker Avaani were able to support you and achieve a positive outcome.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Outstanding

Duncan Lewis have been supporting me with a CAO and other issues for the last 18 months; Alexia was my main port of call, with Elliot supporting me during court hearings. Throughout the entire period I have felt listened to, supported and heard, which when dealing with a co parent who is abusive and narcissistic makes such a difference. I communicated with Alexia mainly via email but there were occasions especially during moments of distress I would call, she managed these calls with kindness and sympathy but kept to the facts. I was kept involved and informed throughout the process and these communications increased before and after court hearings to ensure I understood the process and plan moving forward. I was informed whenever Alexia would be unavailable due to leave and was signposted to Premal who was also extremely helpful. The professionalism and legal knowledge of all the staff that supported at Duncan Lewis was thorough and precise. They ensured I had a full understanding of the court process, and what the legal language meant, this meant I was able to verbalise my thoughts and feelings clearly and without fear of judgement or ridicule. Moving forward, if there is another issue that needs legal support I will not hesitate to reach out to Duncan Lewis, and I will feel reassured and confident that they will manage the case effectively and professionally with my best interests at the forefront. Thank you Alexia and Elliot, you have been outstanding.

10 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Kaylee

We appreciate your feedback. Our Family and Child Care team prides itself on being responsive, skilled and committed to achieving the best possible outcomes for clients. We are delighted to see Solicitor Alexia Papachrisostomou and Caseworker Elliot Winfield's hard work recognised and valued.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Consistently Excellent Service and Support

My case was handled very carefully and efficiently by Sailaja Tadepalli, caseworker, and Manjinder Kaur Atwal, Director and supervisor. They always made me feel supported and respected, especially as English is not my first language, and they took time to explain every step clearly. The communication by phone and email was excellent and timely, and I was always updated about what was happening in my case. They were available when I needed them, and I felt that they genuinely cared about my situation. Their professionalism and legal knowledge gave me a lot of confidence, and I am very grateful for the service I received.

14 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear sara

We appreciate your feedback. Our Housing team prides itself on being responsive, skilled and committed to achieving the best possible outcomes. We are delighted to see Director Manjinder Kaur Atwal and Caseworker Sailaja Tadepalli's hard work recognised and valued.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I would like to express my deepest…

I would like to express my deepest gratitude to Shazina Zaffer from Duncan Lewis and her team for their outstanding support and representation during my child proceedings. From the very beginning, Shazina demonstrated exceptional professionalism, compassion, and dedication. She took the time to understand every detail of my case, guided me clearly through each stage of the process, and always reassured me during moments of stress and uncertainty

14 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Denisa

Thank you for your thoughtful feedback. We are truly pleased to hear that you felt supported throughout the process. Child Care Solicitor Shazina Zaffer works hard to ensure every matter is handled with care, clarity and strong legal expertise.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Thank you very much for the service you…

Thank you very much for the service you provided. I received a very honorable service.

13 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Surafel

We greatly appreciate your kind comments. Your feedback encourages us to continue providing the highest standard of service.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Hi I was a former client of Duncan…

Hi I was a former client of Duncan Lewis law firm one of the best law firm in UK very professional workers I highly recommend if I have immigration matters plz contact them they will help u if Ur case is with Duncan Lewis I believe that Ur in safe hands I want to thanks everyone who is working for Duncan Lewis special thanks to my angel case worker Olivia George and David Jones barrister they help me in my immigration matters thanks again I don't have words for them

3 February 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Bilal

Thank you for taking the time to share your feedback. It is wonderful to know that Public Law Caseworker Olivia George's hard work and attention to detail are recognised and valued.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

A Wonderful Solicitor with a Kind Heart

I cannot thank Sumedha Singaraju enough for her incredible support and dedication throughout my asylum case. She is not just a brilliant solicitor — she is a kind-hearted person who truly cares for her clients. From the very first meeting, she listened with compassion and understanding. She was always patient, explained everything clearly, and made me feel safe and supported during a very difficult time in my life.Sumedha’s professionalism, honesty, and attention to detail gave me the confidence to trust the process. Because of her help, I now have hope and stability again.
Thank you so much, Sumedha, for your kindness, your strength, and for standing by me every step of the way. I will never forget your help and support. Highly recommended to anyone who needs a dedicated and caring solicitor!

18 August 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Ermi

Thank you for taking the time to share your feedback. It is wonderful to know that Caseworker Sumedha Singaraju's hard work and attention to detail are recognised and valued.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Review for Angelique Hu – Duncan Lewis Solicitors

Angelique was amazing to work with. She was always quick to reply, really patient with all of my questions, and incredibly kind throughout the whole process. I felt listened to and supported every step of the way, and she made a stressful situation so much easier to handle. I couldn’t recommend her more highly!

5 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Nicole

Thank you for your positive feedback. We are truly pleased to hear that you felt supported throughout the process. Private/Business Immigration Solicitor Angelique Hu works hard to ensure every matter is handled with care, clarity and strong legal expertise.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I can’t thank Duncan Lewis Solicitors…

I can’t thank Duncan Lewis Solicitors enough, especially Barrister Anna Lampard and Director Sophie Rayment, for their outstanding support throughout a difficult family law case. From the very beginning, their communication was clear, compassionate, and incredibly reassuring. They kept me informed at every stage, explained everything in a way I could understand, and were always quick to respond to any questions or concerns.
Their professionalism and genuine care made a stressful situation much more manageable. I felt supported and listened to throughout the entire process, and their dedication to achieving the best outcome for my daughter was truly appreciated. I wouldn’t hesitate to recommend them to anyone needing expert, empathetic legal guidance in family matters.

24 October 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Alysha

Thank you for your kind words. Child Care Director Sophie Rayment works diligently to guide clients through each stage of their case with clarity and confidence, and we are glad to hear this was reflected in your experience.

Kind regards,
Duncan Lewis Solicitors

Rated 1 out of 5 stars

Terrible initial impression

Terrible initial impression. The person who answered my call had an accent i couldn't understand and he was unable to understand me. Put on hold with terrible music, very unprofessional.

5 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear John

We are sorry to hear about your experience. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Recommended

Great people, excellent service

1 October 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Hsk

We appreciate you taking the time to share your experience. Our team takes pride in delivering clear, effective and client-focused advice.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I would like to thank Duncan Lewis…

I would like to thank Duncan Lewis Solicitors for their professional work and excellent service.
My case was handled by Ms. Lakshmi Gayatri Mani Paila, who was always kind, respectful, and very professional.
She explained everything clearly and always kept me informed about my case.
I felt supported and confident throughout the process.
I really appreciate her communication, quick responses, and legal knowledge.
I highly recommend her and the Duncan Lewis team for anyone looking for professional and caring solicitors.

1 September 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Mohamed

Thank you for taking the time to share your experience. We are happy to hear of Caseworker Lakshmi Gayatri's professionalism and dedication to achieving positive outcomes for their clients. Your comments are greatly valued and will be shared with the team.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I want to thank Dunkel Lewis very much

I want to thank Dunkel Lewis very much, and I also want to thank the lawyer named Oscar. This lawyer is very respectable and very, very skilled. All thanks and appreciation to you, Mr. Oscar.

30 October 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Adel

Thank you for your feedback. We are pleased to know that our team was able to support you effectively and that you had a positive experience with our firm. Your comments are appreciated by the team.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I am very satisfied with your service…

I am very satisfied with your service and you helped me get what I want .
My case worker is really very good person and I happy to have her as my case worker.

23 October 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Sadia

Thank you for your feedback. We are pleased that our team could provide the guidance and support you needed.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

The Company case worker was supportive…

The Company case worker was supportive and she was able to help and organized.

23 October 2025
Unprompted review
Duncan Lewis Solicitors logo

Reply from Duncan Lewis Solicitors

Dear Tewodros

Thank you for your feedback. We are pleased that our team could provide the guidance and support you needed.

Kind regards,
Duncan Lewis Solicitors

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