Dukhni - Islamic Scents of Arabia  Reviews 102

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and the beautiful, long-lasting fragrances that often receive compliments. Many appreciate the variety of scents available, finding them suitable for different preferences and occasions, and often describe them as unique and authentic. The company's delivery service is frequently commended for being fast and efficient, with products arriving well-packaged and in pristine condition. Reviewers also find the pricing to be reasonable, especially given the quality of the items. However, some people were dissatisfied with specific aspects, such as certain scents not lasting as long as expected or not matching their preferences. A few customers also reported issues with product functionality, like a spray not working, or not receiving an anticipated free gift. There were also isolated instances of orders not being received initially, though the company was noted for being helpful in resolving such issues.

What people talk about most

Product

Clients share positive opinions on product quality and fragrance. Many reviewers praise the beautiful and... See more

Quality

Consumers find quality to be positive, consistently praising the high standard of products and packaging.... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the swift and... See more

Order

Reviewers highlight positive aspects of their orders. Many customers praise the ease of ordering, prompt... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate finding products on offer or at a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well packaged making it perfect for a gift. Reasonably fast delivery. The free gift which I'm assuming is a perfume, small glass bottle roll on, smells amazing but the description says not to apply to... See more

Company replied

Rated 5 out of 5 stars

I ordered the Ma'amoul bakhoor, which is absolutely beautiful, the fragrance from the bakhoor reminds us of our visits to Egypt. Visitors often comment on the fragrances, which linger for hours. This... See more

Rated 5 out of 5 stars

Having repeated many different purchases from Dukhni I can honestly say that I am never disappointed with any of the product that I received. Everything is of a high quality and standard which is dif... See more

Company replied

Rated 5 out of 5 stars

I wish I had come across Dukhni much sooner and saved myself alot of money&time. Excellent products, excellent customer service, just overall absolutely fantastic and highly recommended. Love Ou... See more

Company replied


4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Quality products

Purchased one of the gift boxes, looks great and more expensive than what I actually paid. Will be recommending to family and friends!

1 May 2025
Dukhni - Islamic Scents of Arabia  logo

Reply from Dukhni - Islamic Scents of Arabia

Thank you! We're so glad you loved the gift box — and even happier to hear you'll be sharing Dukhni with your loved ones. Means a lot!

Rated 3 out of 5 stars

Ever been gifted attar from an uncle…

Ever been gifted attar from an uncle whose been for umrah. This is what it feels like. Won't be buying again!

14 May 2025
Dukhni - Islamic Scents of Arabia  logo

Reply from Dukhni - Islamic Scents of Arabia

Thanks for your feedback. We understand this scent didn’t work for you... If you'd like help finding something that suits you better, we're here to help. Feel free to write to us on customerservice@dukhni.com

Rated 5 out of 5 stars

Lovely

Great Bakhoor and lovely fragrance.

8 May 2025
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Reply from Dukhni - Islamic Scents of Arabia

Thank you for your valuable feedback!

Rated 2 out of 5 stars
Dukhni - Islamic Scents of Arabia  logo

Reply from Dukhni - Islamic Scents of Arabia

Thanks for your feedback. We understand that it didn't meet your expectations — if there’s something specific you were hoping for, feel free to let us know on customerservice@dukhni.com and we'll surely try our best to improve your experience with Dukhni!

Rated 3 out of 5 stars

Nowhere near as good

The sample I had previously received of the musk riljat, when I purchased some oud candle burning inscense; was stunning it lasted all day and smelt beautiful. Unfortunately the actual bottle that was shipped did not have the same intensity the fragrance only lasts for about 20 mins.. so I have now ordered a bottle from another supplier

3 May 2025
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Reply from Dukhni - Islamic Scents of Arabia

Thank you for your feedback, Anthony. We've noted your experience — though the production batch is the same as the sample you received, we understand how personal scent perception can be. Appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Best attar oils by far!

I ordered the mixed attar oil gift set and they are all absolutely beautiful. Outstanding customer service from Ayesha, thank you so much! ❤️

3 May 2025
Unprompted review
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Reply from Dukhni - Islamic Scents of Arabia

Thank you! We're so happy you loved the attars — and Ayesha will be thrilled to hear your kind words. Truly grateful for your support!

Rated 5 out of 5 stars

Amazing Service!

Amazing Service!
Quick Delivery
Gorgeous Scents absolutely amazing online shop.
Thank you

25 March 2025
Unprompted review
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Reply from Dukhni - Islamic Scents of Arabia

Thank you so much! We're thrilled you had a great experience and loved the scents. Truly appreciate your kind words and support!

Rated 5 out of 5 stars

Can't wait for my next order

I've had a few orders from Dukhni and honestly I love the scents. I'd eat them if I could. My last order was lost and it was easily replaced by a lovely member of staff called Ayesha,Thank you so much! Already can't wait for my next order!

18 March 2025
Unprompted review
Dukhni - Islamic Scents of Arabia  logo

Reply from Dukhni - Islamic Scents of Arabia

Thank you! We’re so glad you’ve been enjoying the scents — and we’ll be sure to pass your kind words on to Ayesha. Can’t wait for your next order!

Rated 5 out of 5 stars

Amazing Smelling Bakhor

Amazing smelling bakhor that I've bought for my home as it reminds me of the bakhor my my grandmother would burn. Will definitely be repurchasing.

21 February 2025
Unprompted review
Dukhni - Islamic Scents of Arabia  logo

Reply from Dukhni - Islamic Scents of Arabia

Thank you! That’s such a special memory — we're honoured our bakhoor reminded you of your grandmother’s. Looking forward to having you back again soon.

Rated 5 out of 5 stars

Stunning products

Stunning products, and stunning smells. Really created a lovely ambience in my home.

21 February 2025
Unprompted review
Dukhni - Islamic Scents of Arabia  logo

Reply from Dukhni - Islamic Scents of Arabia

Thank you! So glad you're enjoying the scents!

Rated 5 out of 5 stars

A wonderful experience!

Have found the products amazing and the ordering process seamless! Highly recommend 👍🏼

15 January 2025
Unprompted review
Dukhni - Islamic Scents of Arabia  logo

Reply from Dukhni - Islamic Scents of Arabia

Thank you! We're so happy to hear you've had a great experience with both the products and ordering. Truly appreciate the recommendation!

Rated 5 out of 5 stars

Good pick for oud scents

The oud variety box and the burner with it are great to get started with. The smokeless incense really helps me enjoy bakhoor without triggering any cough or irritation.

1 February 2025
Unprompted review
Dukhni - Islamic Scents of Arabia  logo

Reply from Dukhni - Islamic Scents of Arabia

Thank you! We're so glad the variety box and smokeless bakhoor worked well for you. It’s great to hear you can now enjoy oud comfortably!

Rated 1 out of 5 stars

My parcel has gone missing

My parcel has gone missing. I messaged their customer service and for days they said it’s a problem with the courier and will get back to me. I still don’t have the parcel which I paid for and have no clue as to when i will receive it.

Won’t be ordering from here again.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful products

Dukhni/Aromafume. Beautiful products. Had a small problem with one of couriers though now sorted. Was worth the perseverance because their products are so lovely. Natural, smoke-free incense. Have just ordered more for Christmas presents. Lovely.

23 November 2023
Unprompted review

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