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duftundraum.de Reviews 

10
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TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

10 reviews

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2.3

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(10)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible customer service

Horrible customer service, they only give one sentence replies claiming they’re not at fault. They don’t try to help you or ask questions, and then stop replying at all. I tried to place an order and my payment has gone though but I never received a confirmation. Now my money is gone and they are not even trying to help figure out what went wrong. Weirdly enough, my previous order with them was totally fine and I received my products like normal. I would not recommend ordering anything here but if you do, use your creditcard so you can still chargeback if something goes wrong.

23 May 2025
Unprompted review
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