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Dublin Plumbing Services Reviews 251

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the highly professional, helpful, and friendly staff. Many people highlight the quick response times, noting that issues are often resolved efficiently and promptly. Consumers frequently commend the staff for their expertise, clear explanations, and for leaving work areas clean and tidy. However, some customers expressed dissatisfaction with the contact process, mentioning difficulties in getting replies to inquiries or receiving quotes in a timely manner. A few people also felt that the pricing was on the higher side, and some noted unexpected charges or a lack of transparency regarding costs.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt, professional, and efficient responses... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the professionalism, knowledge, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the prompt... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. While some customers praise the professionalism and... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the services expensive, citing high... See more

Based on these reviews

Rated 5 out of 5 stars

Discovered last Thursday that an overflow pipe from our water cylinder was leaking. Rang Dublin Plumbing Services first thing last Friday & they were out by noon. Fixed the issue in less than 20 minut... See more

Company replied

Rated 5 out of 5 stars

We had Danny working on upgrading our bathroom for a week. Danny and his colleague Josh were very easy to have in the house, leaving it clean and tidy every evening before they left. The quality of... See more

Company replied

Rated 5 out of 5 stars

Had a burst pipe under my stairs, Called Dublin plumbing for help, and they came out almost immediately, reviewed the situation, and came out the next morning to fix the problem. They were extreme... See more

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Rated 5 out of 5 stars

Always use Dublin Plumbing Services. So effecient. We are always so pleased with their work. Fast, quality service Great staff abd Alan who did the last two plumbing jobs so effecient. Excellen... See more

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Rated 5 out of 5 stars

As usual, a superb experience. Craig was punctual and did an excellent job. He also pays great attention to detail — not just the operational side, but the craftsmanship, which I value the most. M... See more

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Rated 5 out of 5 stars

Everyone I dealt with was great, helpful and friendly. From booking in the initial inspection to following up after all the work was done - all in all a great experience. We had quite a big job, and... See more

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Rated 5 out of 5 stars

Exceptional Service. From start to finish, job was completed on time, text messages were sent to say the guys were on the way, never late. A very messy lead pipe replacement, and the home was left spo... See more

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Rated 5 out of 5 stars

As soon as I contacted the office through whatsapp (welcomed change to emails) Patricia and the team were super helpful. Recently bought a house and it had a gas boiler in the back bedroom whic... See more

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Rated 5 out of 5 stars

We had a leak that needed emergency attention. Called DPS and was dealt with in a very caring, professional manner. I was delighted to be informed that someone would be with me immediately. The plumb... See more

Company replied

Rated 5 out of 5 stars

I have used Dublin Plumbing Services several times ver the years and every time they have been excellent. They arrive in a timely manner and are always courteous and professional. Every job they've do... See more

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Rated 5 out of 5 stars

Got an appointment pretty much immediately. Greg arrived on time, no-fuss, skilled service. Always find this company to stand over their work. Will definitely use them again.

Company replied

Rated 1 out of 5 stars

I called DPS in October. A lady arranged a booking for 7 days later. I paid up-front the €120 + VAT for a guy to call and diagnose the problem which I already knew was replacement of two radiator va... See more

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Rated 5 out of 5 stars

Called today looking for a plumber to fix a leak under the sink. Craig called out just a few hours later. He arrived on time and resolved the issue quickly. I've used the company a few times in the... See more

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Rated 1 out of 5 stars

Rang this company who advertise no call out charge. When I asked about someone calling out I was told there is a charge of €120plus VAT to be paid up front to the company before anyone even calls out... See more

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Rated 5 out of 5 stars

Thanks To Eoin and Dublin Plumbing for diagnosing the need for a pump upgrade and 2 new valves. We are finding all the underfloor heating is working efficiently in each room and very comfortable. T... See more

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Rated 5 out of 5 stars

Andy came out to complete some work in my property. He was polite, efficient and professional. The turn around time from when I called, to the engineer coming out was same day. Very happy with this se... See more

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Rated 5 out of 5 stars

We had a pretty complex leak issue within the walls of our apartment and the guys located and fixed the issue. I’m very grateful for all their help & expertise. I would definitely recommend them to an... See more

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Rated 5 out of 5 stars

Phone answered promptly - details taken efficiently and job booked. Engineer arrived at the time specified (no waiting around for hours!) he (Andy) was excellent. Efficient and knowledgeable.

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Rated 5 out of 5 stars

I rang early in the morning with a problem involving my toilet in my apartment. The person on the phone was very helpful and as the problem was urgent she got me an appointment the same day and promi... See more

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Rated 5 out of 5 stars

I had an appointment booked but since the original engineer was delayed, Craig was sent instead. He arrived promptly, tightened my leaking radiator, explained the issue clearly, and made sure everyth... See more

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Rated 5 out of 5 stars

I needed a few small plumbing jobs done , shower replacement , grouting etc and was so impressed with the efficiency of Dublin Plumbing services. So easy to arrange a quote and book the service, th... See more

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Rated 5 out of 5 stars

Outstanding service. Quick response, efficient , friendly and knowledgeable. Delighted to deal with Patricia on WhatsApp and Andy the plumber. Dublin Plumbing will be our go to in the future and I’ll... See more

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Rated 5 out of 5 stars

Easy to work with, and results are great. Quick to reply, easy scheduling. Very detail oriented in the work (pre-purchase plumbing inspection, then post-purchase retiling of bathroom and other home pl... See more

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Rated 5 out of 5 stars

Andy was really quick in diagnosing the problem with my cylinder. Excellent work done, and lovely staff in the office too. I will definitely be using this company again!

Company replied

Rated 5 out of 5 stars

I had a faulty boiler and tried many plumbers but didn't even get any responses. I saw a DPS van around and decided to try them. I texted last night and had a plumber this morning who fixed the boil... See more

Company replied

Rated 5 out of 5 stars

The guys were wonderful & did an excellent job. The didnt leave a mess. Now my taps are all working well. Thank you. Arlene McAllister

Company replied

Rated 5 out of 5 stars

Quick response, efficient repair and friendly professional service. I’ve been using Dublin Plumbing for years now and they’ve never let me down

Company replied

Rated 5 out of 5 stars

We engaged Dublin plumbing services to fix a leak and re-do the wall and floor tiles in our bathroom.There was initially an issue with the levels, but Danny found a solution and we are now very please... See more

Company replied

Rated 5 out of 5 stars

First it was a professional inspection. Then the workers team arrived and did an incredible job. Staff was friendly and helpful.

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Rated 5 out of 5 stars

Arrived on time had rung ahead to let me know. Completed the job to my satisfaction. Service follow up was prompt and professional

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Rated 5 out of 5 stars

Highly recommend Dublin Plumbing Services for boiler replacement & installation of Hive TRV sets. Both Andy & Oisin were very professional & friendly from the initial contact to completion of works.

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Rated 5 out of 5 stars

They were fast acting and responding to any issues with honest dealing. Also, the quality of work done is impressive.

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Rated 5 out of 5 stars

It is not the first time I use this company and I am more than happy with the results. Everything from start to finish ran smoothly, I got a quick response to all through the process. Thank you so mu... See more

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Rated 5 out of 5 stars

Speedy reliable and efficient installation and advice from your installer. Good value and service overall from the initial phone call to closing out our warranty. Overall a very satisfactory service... See more

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Rated 5 out of 5 stars

Great job today with my boiler service by Alan. Extremely professional from start to finish, and very knowledgeable. I will be sticking with you guys into the future for my boiler services and repairs... See more

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Rated 3 out of 5 stars

The call out was quick which was great as the problem needed to be addressed. The source of the problem was found very quickly. Staff member was very nice and helpful. Was disappointed that no actio... See more

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Rated 5 out of 5 stars

From initial contact to technician leaving, everything went smoothly. Gordon Drumm

Company replied

Rated 4 out of 5 stars

The cost of our Service was expensive to repair a leak and we got a lot of mixed messages about needing to get tiles for our shower. But the plumber who came out and did the new shower for us Danny wa... See more

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Rated 1 out of 5 stars

Booked a heating plumber to do a service of boiler at least one week in advance, took my money. Plumber never turned up, I phoned twice and was told they would be there later that day, this was at... See more

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Rated 5 out of 5 stars

Tge plumber, Craig, was very good and fixed the leak. Would recommend this service to others.

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Rated 1 out of 5 stars

I had a callout on Thursday with Dublin Plumbing Services. 120 Euro to spend 10 minutes here and tell me I needed new expansion vessel and 2 new valves to fix the problem. Subsequently sent an... See more

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Rated 1 out of 5 stars

Phoned and explained in detail our issue. Paid a call out fee in advance. We had a tap loose that needed to be tightened and a garden hose that would not turn off. Plumber arrived with no tools and sa... See more

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Rated 1 out of 5 stars

Not so good nothing was fixed and the problem not found, got a new Plummer and it seems the problem was a stiff valve .

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Rated 5 out of 5 stars

Danny was great, did a very neat and professional job on my leaking bathroom.

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Rated 5 out of 5 stars

Danny was great today and you could tell that he loves his job. He arrived on time and was very helpful and knowledgeable about our plumbing issues.

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Rated 5 out of 5 stars

Alan was really helpful and able to sort a problem with my boiler very quickly

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Rated 4 out of 5 stars

The work was done well, and I'm happy with the result. My only quibble was that it took a surprising amount of time (and reminders) to get the quote after the initial visit. Presume it was an anomaly.... See more

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Rated 4 out of 5 stars

The quick response from making initial contact to the call out happening. It all happened within the same day. The staff member was professional, thorough and knowledgeable.

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Rated 2 out of 5 stars

Very slow process. I had to call several times. Even after the first visit by technicial it took several days to get a quote. Sorry. Could be happier!

Company replied

Rated 5 out of 5 stars

very good, on time, detailed, efficient, polite. all good!!

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Rated 5 out of 5 stars

Craig came out in no time and fixed the kink in our pipe not a bother. Great service from him and really quick and friendly

Company replied


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Boiler Supplier
  4. Gas Company
  5. Heating Contractor
  6. Repair Service

Written by the company

Dublin Plumbing Services are the leading reactive Home & Commercial Plumbers & Heating engineers in the Dublin & greater Dublin area with eight branches across North and South Dublin and an operations and logistics center in Dublin Industrial Estate. With over 35 years experience in all aspects of heating and plumbing we feel sure we can offer a comprehensive and best in class range of plumbing, heating & bathroom solutions and all are other services, throughout Dublin to the residential, commercial and industrial sectors. We employ all our plumbers & service engineers and pride ourselves in investing thoroughly in the constant upskilling of all our staff , the most important thing for us at Dublin Plumbing Services is the spirt of our team. We believe we are one of Dublin's largest and most reliable heating & plumbing companies, we have established a solid reputation as being a professional, friendly, trustworthy service provider. We are fully committed to providing the best customer experience to all our customers and have put in place a customer charter to ensure the delivery of the best service from beginning till the end. We believe in open and transparent interactions with our customers and endeavor to work constantly to provide all our customers with a good experience in what is normally a fraught and anxious time for our clients , we do occasionally make mistakes and if this happens we commit to make sure we leave every customer happy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

251 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Had a few leaks and a misbehaving…

Had a few leaks and a misbehaving toilet, so contacted DPS. Scott arrived within an hour of my initial call and fixed what he could and scoped up the work that required new parts. Quote for this work received by e-mail from the office within 2 hours with a handy online payment link. Craig arrived this early morning and had all the jobs done before tea time. Very happy with the overall service.

15 April 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Hi Michael

Thank you so much for taking the time to share your experience!

We’re really pleased to hear that Scott was able to respond quickly and get things under control, and that Craig completed the work promptly . It’s great to know the communication, quoting process, and online payment option all worked smoothly for you as well.

We’ll be sure to pass your kind feedback on to both Scott and Craig—they’ll be delighted to hear it. If you ever need anything in the future, don’t hesitate to get in touch.

Thanks again for choosing DPS!

Rated 5 out of 5 stars

Great job by Danny who got to the root…

Great job by Danny who got to the root of a persistent problem with a leak from my upstairs shower into the floor below.. I had several failed attempts to fix before, but finally it has been sorted.

10 April 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Hi

Thanks very much for your great review its great to get such positive feedback , I will pass this on to Danny and the whole admin team

DPS customer service team

Rated 5 out of 5 stars

Clean, neat professional job

Danny was great, did a very neat and professional job on my leaking bathroom.

8 April 2026
Unprompted review
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Reply from Dublin Plumbing Services

Thanks Mark

Thank you for your lovely feedback!

We’re delighted to hear that Danny did such a neat and professional job fixing your bathroom leak. We’ll be sure to pass your kind words on to him—he’ll really appreciate it.

If you ever need any help in the future, we’re always here to assist!

Thanks again for choosing DPS.

Rated 5 out of 5 stars

Great service

Danny sorted a plumbing issue for us that others had tried and failed to fix. Excellent job and great to deal with.

3 April 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Thanks so much for your review! We’re delighted Danny could fix the plumbing problem that others couldn’t. We’ll make sure he sees your feedback!

DPS customer care team

Rated 5 out of 5 stars

Five Stars

Danny was great today and you could tell that he loves his job. He arrived on time and was very helpful and knowledgeable about our plumbing issues.

2 April 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Thanks its great to get positive feedback , Danny is a great plumber and were delighted your happy !

DPS customer care team

Rated 5 out of 5 stars

Ballcock Replacement

I contacted DPS this morning regarding a leak from my roof. I received a reply very promptly and Danny came around and had it sorted for me in no time! He was extremely pleasant to deal with and explained everything clearly, which was very reassuring as I knew nothing about what was happening other than that water was flooding out of the side of my house! Turns out it was a ballcock that needed replacing. I'm so grateful to have this sorted before the long weekend!

2 April 2026
Unprompted review
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Reply from Dublin Plumbing Services

Thanks you so much for your review its much appreciated , remember were always here to help

DPS Customer Care team

Rated 5 out of 5 stars

Danny came around in the morning to fix…

Danny came around in the morning to fix our bathroom sink which was leaking heavily. He was very friendly and walked us through everything he needed to do so there was no surprises and did a great job in the end!

1 April 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

HI JJ many thanks for your great review ! Danny is a great plumber and were delighted you were happy with the service , were always here to help !

Customer Service Dublin Plumbing services

Rated 5 out of 5 stars

The plumber Danny came and fixed…

The plumber Danny came and fixed everything to my satisfaction. I found him to be very helpful and pleasant to deal with thank you.

30 March 2026
Unprompted review
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Reply from Dublin Plumbing Services

Hi Thomas Thank you for your kind feedback! We're delighted to hear that Danny was able to resolve everything to your satisfaction. It's great to know you found him helpful and pleasant to deal with — we'll be sure to pass along your compliments. We really appreciate you taking the time to share your experience!

Customer Service Dublin Plumbing services

Rated 5 out of 5 stars

Leak repair and tiling job

We engaged Dublin plumbing services to fix a leak and re-do the wall and floor tiles in our bathroom.There was initially an issue with the levels, but Danny found a solution and we are now very pleased with the final outcome. Would have no hesitation in recommending them.

9 February 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Hi,

Thank you for your thoughtful review. We really appreciate your patience while we worked through the initial issue, and we’re glad Danny was able to find a solution that delivered a great final result.

It’s fantastic to hear that you’re pleased with the outcome, and we truly value your recommendation.

Kind regards,
DPS Customer Services

Rated 5 out of 5 stars

5/5 Stars - Exceptional Service from Danny and DPS

Danny and the DPS team provided outstanding service. He went above and beyond expectations, arriving on time and leaving everything spotless.

Professional, reliable and excellent attention to detail throughout.

Thanks.

23 March 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Hi,

Thank you so much for your kind words. We’re thrilled to hear you were happy with the service provided. Danny and the team always strive to go above and beyond, so it’s great to know that came through.

We truly appreciate your feedback and look forward to working with you again in the future.

Kind regards,
DPS Customer Services

Rated 5 out of 5 stars

First time customer - Excellent Service

First time customer. Needed repair on garden tap leaking mains-pressure water. Got appointment within 24 hours. Paul arrived as scheduled. Excellent workmanship and very professional. Will definitely use again and happy to recommend.

24 March 2026
Unprompted review
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Reply from Dublin Plumbing Services

Hi Allan thanks for your review , great to hear all went well and we look forward to working with you again

DPS customer services

Rated 5 out of 5 stars

Highly recommend Dublin Plumbing…

Highly recommend Dublin Plumbing Services for boiler replacement & installation of Hive TRV sets. Both Andy & Oisin were very professional & friendly from the initial contact to completion of works.

23 March 2026
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Hi Anna

Thanks a million for the recommendation—we really appreciate it!

Great to hear you were happy with the boiler replacement and Hive setup. Andy and Oisin will be delighted with the shoutout 😊

If you need anything at all down the line, just give us a shout!

Regards
DPS Customer service team

Rated 5 out of 5 stars

Excellent Service

Excellent Service – Highly Recommend!

I’m so happy with Danny’s work! He was prompt, professional, and did a great job fixing the issue. Very friendly and respectful, and he left everything clean and tidy. He truly made the experience stress-free.

Thank you, Danny — I’ll definitely call again if needed!

Fadoua

19 March 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Hi Fadoua,

Thanks so much for the lovely review! Delighted to hear you were happy with Danny’s work.

We’ll definitely pass on your kind words—he’ll really appreciate it. Great to know he made everything easy and stress-free for you.

Anytime you need us, just give us a shout!

All the best,

DPS Customer service team

Rated 5 out of 5 stars

Very professional with excellent customer service

Very happy with the customer service and plumbing expertise....from the team members who took my calls and handled my questions with patience and skill to the very capable plumber Andy who fixed a range of issues with our heating...some of which had gone unresolved for a number of years. Andy was professional, knowledgable and very competent. Would highly recommend

12 March 2026
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Hi Natasha

Thank you so much for your kind review! We’re delighted to hear that you had such a positive experience with our team, from your initial calls right through to the work completed by Andy.

We’ll be sure to pass along your lovely feedback to Andy—he’ll be especially pleased to know his expertise made such a difference in resolving those long-standing heating issues.

Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.

If there’s ever anything else we can help with, please don’t hesitate to get in touch.

DPS customer service team

Rated 5 out of 5 stars

Quote from the company and paid full

Quote from the company and paid full, the company sent Mr Danny Gill to fix Leak from bathroom / toilet. Danny was very good to find the fault and addressed it clearly an the two options. He clearly explained to us and report was sent to the company-

18 March 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Hi Thanaseelan we really appreciate your kind words and 5 star reviews - remember DPS are here if you need us !

DPS customer service Team

Rated 5 out of 5 stars

Bathroom upgrade

We had Danny working on upgrading our bathroom for a week. Danny and his colleague Josh were very easy to have in the house, leaving it clean and tidy every evening before they left.
The quality of the workmanship and the attention to detail were excellent and we are delighted with the finished result.

2 March 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Thank you so much for your kind words! It was a real pleasure working on your bathroom and we’re delighted to hear you’re so happy with Danny and the finished result.

We always aim to keep disruption to a minimum, so it’s great to know you appreciated how we left everything each day. I’ll be sure to pass your feedback on to Josh as well.

Thanks again for trusting us with your project—we really appreciate it!

Rated 5 out of 5 stars

Alan - pleasant & professional

Alan came out to supply & install 1 No. New Auto Fill Valve for us today, he was extremely professional and a pleasure to deal with! If we need any future work done we will be calling you guys :)

16 March 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Hi Lisa really appreciate the 5 star review , I will pass on your kind words to Alan and remember were always here if you need us !

Rated 5 out of 5 stars

Great job today with my boiler service…

Great job today with my boiler service by Alan. Extremely professional from start to finish, and very knowledgeable. I will be sticking with you guys into the future for my boiler services and repairs. Thank you!

16 March 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Thanks Guys we really appreciate the 5 star review ! We will pass on your kind words to Alan

The DPs Customer service team

Rated 3 out of 5 stars

Ghosted after appointment but refunded me the money

Appointment went OK, plumber took notes about a future invoice to fix things. However after two months and some emails and calls I haven't got anything. After leaving my review, my case got flagged and they called me to apologize and refund the first appointment money.

Appreciate the honesty, we're all humans. Thanks for taking your time for calling back.

15 January 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Hi Hector

Your correct , your quote was missed in our system apologies and thank you for bringing this to our attention , we try very hard to be efficient and diligent on every call we undertake , but we dropped the ball - I will issue the quotation immediately .

DPS customer service team

Reply -Thanks for understanding Hector

Hugh DPS

Rated 5 out of 5 stars

I had the pleasure of having Oisin in…

I had the pleasure of having Oisin in our home at 16 Ballintyre meadows. Excellent service from start to finish. Oisín quickly identified the issue with our cylinder and fixed it efficiently. Would highly recommend him.

Jack

13 March 2026
Unprompted review
Dublin Plumbing Services logo

Reply from Dublin Plumbing Services

Many thanks for your kind review , as a business we try hard on every call and try to give 5 star service to our customers ! I will pass on your review on to Oisin

DPS Customer service team

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