DS Carriers Ltd Reviews 

276
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful demeanor, often going above and beyond to ensure a smooth and stress-free process. Reviewers frequently highlight the excellent service, noting exceptional care with belongings, including handling, assembly, and protection. Many people appreciate the prompt and efficient delivery, with teams often providing updates, assembling items, and removing packaging, making the experience convenient. No significant minority sentiment was identified across the reviews; nearly all feedback reflected positive experiences regarding staff, service, and delivery.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, helpfulness, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its professionalism and efficiency... See more

Delivery service

People report positive experiences with delivery service, highlighting the efficiency and helpfulness of the... See more

Product

Reviewers highlight positive aspects of product delivery and assembly, often praising the care and expertise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time we have used a removal company, and the guys were great! They arrived on time, worked really hard and were polite and helpful throughout. Our belongings were treated with care and suite... See more

Rated 5 out of 5 stars

Donald & Gary delivered my new sofas today. They were very friendly & professional, ensuring extreme care when bringing my sofas into my home. They ensured my sofas where fully assembled with ca... See more

Company replied

Rated 5 out of 5 stars

Got the delivery of our new sofa by DS Carriers and was very impressed by the quality of the service provided. Donald and Gary arrived at our property at the time slot advised, assembled the sofa... See more

Rated 5 out of 5 stars

John and the team took care of my recent move. Thoroughly in charge of their brief, they dismantled (and rebuilt) a chesterfield sofa, ensured the sofa, and all my other furniture was securely covere... See more


Company details

  1. Moving Company
  2. Distribution Service
  3. Self-Storage Facility

Information provided by various external sources

Whether you’re looking to move home or relocate your business, you’ve come to the right place. Call us today on 01505 337 520


Contact info

5.0

Excellent

TrustScore 5 out of 5

276 reviews

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No recent history of asking for reviews

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5.0

All reviews

(276)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and exceptional service

DS Carriers recently carried out my removal. I cannot praise this company enough for its exceptional level of service and coordination on the day. Supported by a fabulous team of guys for whom nothing was too much trouble, they all made the experience stress free. Well done and thank you. Highly recommend.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Sean, Donald and Danny were great. A very professional, efficient team. They made the move stress-free and there was no messing about. They went above and beyond in the care they took…offering sliders for the sofa on the new hard floors. We’ve already recommended them and will continue to do so for friends/family making a move!

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service staff couldn't have…

Excellent service staff couldn't have been any more helpful or professional.Made the moving experience smooth. Would not hesitate to recommend and use again if required.

26 January 2024
Unprompted review
DS Carriers Ltd logo

Reply from DS Carriers Ltd

Thank you David, good luck in your new home!

Rated 5 out of 5 stars

Professional and friendly

DS Carriers came recommended to me and I'm so glad I chose them to do my house move.
Donald and his team were punctual, efficient and nothing was too much trouble. Even had time to help alleviate the stress of a house move! At the other end, all furniture and boxes were placed in the appropriate rooms. Despite the heavy and tiring task of moving furniture etc the guys were polite, friendly and cheerful. Thank you!

10 January 2024
Unprompted review
Rated 5 out of 5 stars

The guys were amazing...

The guys were amazing emptying our house and so efficient. They patiently waited outside our new house whilst we impatiently waited for our keys and then brought everything in to their preferred locations in no time.

Highly recommended!

Thanks again, Sean and the team!! 😁😁😁

10 November 2023
Unprompted review
Rated 5 out of 5 stars

House Move

Hired Sean and his team to carry out our recent house move and it was carried out in a friendly and stress free manner. If you have the need to employ a removals company I would strongly recommend DS Carriers to carry this out for you as from initial quote to removal complete it was a pleasure to deal with them.

28 October 2023
Unprompted review
Rated 5 out of 5 stars

Professional

Thank you so much for being professional, extremely quick and diligent in your work today. After the last removal company I was extremely nervous and anxious. Today was a complete different experience and I really appreciate it.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Reliable, friendly and efficient team

DS Carriers were able to fit us in at short notice for a three-way move of bulky furniture. Effortless for them! Arrived when they said, securely wrapped everything, put it together at the second destination and made sure it was positioned exactly as recipient wanted, then pick up from there and onto the third destination. Delivered efficiently and with absolutely no fuss or drama. Friendly team who all communicated clearly with each other, and with all of us. Would highly recommend.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Quick quote by email, options on time for my small job and easy to book.

On the day the staff were friendly and efficient and everything went smoothly.

No hesitation in recommending.

5 September 2023
Unprompted review
DS Carriers Ltd logo

Reply from DS Carriers Ltd

Thank you Christine!

Rated 5 out of 5 stars

Excellent service

Excellent service from Donald & the boys. My mum's furniture was cleared out & taken to the storage unit & stored neatly with the greatest of care (no bumps or scuff marks). I would highly recommend DS Carriers & will definitely use them again.

5 September 2023
Unprompted review
DS Carriers Ltd logo

Reply from DS Carriers Ltd

Thank you Cath !

Rated 5 out of 5 stars

Great company

Great company, communication was clear and updates made the move seamless which for my 87 year old dad was a weight lifted. On the day the guys were so helpful and professional. I'd definitely recommend without hesitation. Thanks guys

26 August 2023
Unprompted review
DS Carriers Ltd logo

Reply from DS Carriers Ltd

Thank you Christine, we hope your dad enjoys his new home.

Rated 5 out of 5 stars

A crucial investment

Donald and team cleared our 3 bedroom house in an hour, with another hour to do the garage. Everything was organised to perfection and they even wrapped some delicate items.

Think you won’t need movers and can do it yourself? A thought I had until I witnessed just how crucial the team were. They were so helpful, attentive, polite - but above all, happy! It took all the stress out of moving day and we would definitely recommend them to others thinking of using them. You will not regret it.

24 August 2023
Unprompted review
DS Carriers Ltd logo

Reply from DS Carriers Ltd

Thank you Megan!

Rated 5 out of 5 stars

5* service, excellent customer service and made moving home effortless

DA carriers were excellent from the minute they arrived. They took time to prep the house and items in the house to ensure zero damage when moving it all out and the same for the new house. All workers were very friendly and took extra care in the brand new house too which was great. DS Carriers really made the moving experience so much more pleasant. I would highly recommend them!

28 July 2023
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend DS Carriers.

10/10 would recommend DS Carriers.
Turned up early and got started straight away, on dropping off the were again early and ready to go and worked like trojans.
Put everything in its place and not a mark on any of it can’t fault the service we received.

4 July 2023
Unprompted review

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