Dryyve Reviews 

They take a €99 deposit, supposedly to cover any future fines. However, after the rental period, they present GPS data and appear to use a filtering method to claim that the vehicle was travelling above 70 km/h. In my case, this does not reflect the road conditions or speed limits where I actually drove, as most of the route had a 100 km/h speed limit.

It has now been over six months, and I am still waiting for my €99 deposit to be refunded, with no clear explanation or indication of when I will receive it.

Based on my experience, I would be extremely cautious about using this company. Make sure you fully understand their deposit and alleged speeding-fine procedures before renting from them.

One of the worst experiences i have had renting a car. The staff member at the Malpensa Dryyve was intimidating, misogynistic and bullying. We were not allowed to see the car before we took it out and then we were accused on scuffing the alloy upon return. we disputed this and refused to sign for the damage but the money was still charged to my credit card with no invoice/ list of repairs. No evidence of the scuff before i took the car and no evidence that it was repaired. Amount charged was about 5x the amount i would expect in UK. As i had no invoice i then couldn't go through the insurance company to claim. The whole thing felt set up from the start.

The car we rented from Dryyve was fine, but their billing practices are highly unethical. A week after returning the vehicle, we were hit with over €800 in fabricated charges. Despite multiple calls and emails to resolve the issue, customer service has completely ignored us. Do not rent from this company unless you want to be scammed.

I have booked a car on Tuesday the 29.9 in malpensa Milano . When I realized there where many hidden costs, I told the man on the counter to cancel my booking and to return me the 99 euros paid on top of the rent Fee (for an additional 200 km ) and to de-block my account of the 990 euros . The man on the counter promised that both amounts will be returned immediately . Until
Today , 5th of October , I have not recieved the 99
Euros and the 990 euros are still blocking my account .

DO NOT USE THIS COMPANY. We used them back in February and they have charged us so much extra money. We never received the £200 they owe us thay they promised would be returned in 6 months. Its a huge scam and they have ghosted us since trying to contact them to resolve this. Would consider sueing the company, never using and informing everyone I know to avoid them.

We Had good experience. The Car was excellent.

I had a very disappointing experience with DRYYVE.

The car was returned on 29/09/2026 and inspected together with a DRYYVE employee. We reviewed the vehicle and also compared it with the video I had recorded on the day of pick-up. The employee told me that everything was fine and that my deposit would be refunded.

Despite this, I was later charged USD 1,134.44 plus an additional USD 890.52, for a total of USD 2,024.96, for alleged damages that I strongly dispute.

I have video and photographic evidence from the day of collection, including photographs taken by DRYYVE itself, showing that some of the marks were already present before the rental.

The return report also does not show “New damage occurred” as selected, which is exactly what the employee showed me at the time of signing while telling me that everything was okay.

To make matters worse, I was charged these amounts without first receiving any invoice, repair estimate, detailed breakdown or clear explanation of what exactly I was being charged for.

I have formally disputed the charges and requested the invoices and full documentation several times. I am still waiting for a proper resolution and for the full refund of the amounts charged.

This situation has caused a great deal of stress and has been extremely disappointing. I will update this review when the case is resolved.

Rotten experience.

Car was poor, and had to be cleaned before returning.

Held 99 euro for 6 months which should have automatically been returned but had to request and constantly chase for this to be returned.

Apparantly they have passed it to the team to process refund but is in a queue and won’t give further updates.

Really really poor, wished I hadn’t used them, it’s not worth the hassle for a few £ saving.

Don't bother. Charged €99 to drive through Germany from Salzburg to the Tirol. I've hired many cars internationally and never ever been charged extra to drive across borders. Less petrol in tank as advised and they argued despite photos. Ordered manual car and was given automatic and they had no manual. They claim it's an upgrade. Car beeped and showed warning light constantly as I was wearing sunglasses!!!! Reported all but disgusting customer service. Never again.

The vehicle is excellent and the service was good.

The girl at the desk did not communicate well. But overall was a very good experience.

I booked a car with Dryyve at Milan Bergamo Airport via Planet Rentalcars. What followed was an appalling experience and a series of predatory commercial practices:

Safety issue after just 33 km: Less than one hour into our 5-day rental, traveling on dual carriageway SS671 with my wife and infant daughter, the front-right tyre suffered an immediate blowout. At no point did the TPMS sensor alert on the dashboard.

Roadside recovery price hike & no invoice: Dryyve dispatched assistance and initially quoted €199, which abruptly jumped to €250 with a demand to pay the recovery driver in cash. I refused cash and paid €250 via instant bank transfer. Despite multiple written promises on WhatsApp, Dryyve has persistently failed to issue a legal fiscal invoice, blocking my insurance reimbursement.

Breach of contract on deposit: Section 10 of my signed contract explicitly set the pre-authorisation cap at €990.00. Despite this, Dryyve executed a pre-auth capture of €1,400.00 on my card.

Immediate damage charge without final invoice: They separately debited €663.74 from my card for wheel/tyre replacement at the desk based merely on an internal estimate (Preventivo), taking days to provide proper documentation.

Hostility over third-party insurance & stranding a family: When staff realized I held excess cover through the booking platform rather than buying their costly desk waiver, they labeled it a "problem". They terminated my 5-day agreement after just 7 hours, refused any vehicle replacement, refused to refund the unused days, and tried to force me into an expensive new contract, leaving a young family stranded.

This company engages in bait-and-switch pricing, breaches agreed contractual caps, and refuses basic invoicing. I have escalated this matter to the Italian Competition Authority (AGCM), the European Consumer Centre (ECC-Net), and my bank. Renters beware!

They are thieves. They will offer lower car rent on searching but after returning the car they would certainly take huge amounts from your credit card. No notifications or communications why took money. When contact no response on multiple attempts. When complained to Ryanair through whom I arranged this car rental booking, Dryyve responded to Ryanair that these charges are for extending car rental, which was a lie as I flew back as per the originally planned date returning the car on the agreed date. And another charge for cross-border fee for travelling to a neighbouring country that I never did!! Also they charge additional amount quoting road tax on collection of the car on the first day when the already paid invoice states the total charge is inclusive of all charges.

This experience is from Salzburgh Airport (Austria) from "DRYYVE" who manages the car rental company "Sicily By Car" there from whom my car rental was with.

Avoid these companies. Better go for reputed car rental companies even if the offered rental cost is higher for avoid getting robbed afterwards and your peace of mind. I learned my lesson the hard way. I do not write any online reviews but I thought it is important that other people are aware of such thieves.

We booked our car through Expedia and received a clean and well-maintained vehicle. We were initially charged a cross-border fee because we had mistakenly entered Slovenia. After explaining the situation, Juli K. was very understanding and kindly arranged a refund.

We really appreciated the excellent customer service from Juli K. She was helpful, understanding, and professional throughout the process. Thank you for making this a positive experience!

my experience was very poor from start to finish.
The airport pickup process was chaotic. After arriving, there was no obvious shuttle as advertised, and we had to contact the company ourselves to find out where to go. We were instructed via WhatsApp to wait at a particular gate, but the shuttle did not arrive there. We ended up waiting around 40 minutes, and when we struggled to locate the driver in a large airport car park, the staff member communicating with us was rude and unhelpful.
Once we reached the office, I was informed that the rental included only 50 km per day, a restriction that had not been obvious during the booking process. I was then offered additional mileage for an extra charge. Staff also suggested that my mileage allowance would be increased if I purchased their insurance. As I already had separate excess insurance, I declined. The overall experience felt like a constant attempt to upsell additional products and charges after attracting customers with a very low headline rental price.
At pickup, I was also required to authorise a €1,400 hold on my credit card.
The return process was equally disappointing. They tried charging me professional cleaning because of a few break crumbs in the car. When I disputed this, I was told as long as I left a positive review, I would not be charged cleaning charge. I wondered if they could hear themselves being so dishonest and terrible.
When returned home and tried to pay an Italian motorway toll online for which I had 15 days to do so according to motorway signs, they emailed me with an invoice stating that I had breached the rental agreement and charged me a €50 penalty in addition to the toll charge. What rental agreement. The toll was not a physical one but an online one that I was about to pay. I replied explaining that I was in the process of paying the toll and did not believe the penalty was justified. I received no response, and the money was subsequently taken from the credit card that had been authorised at pickup.
Overall, while the initial rental price appeared attractive, my experience was characterised by customer service from hell. Based on my experience, I would not use this company again.

We returned the car after checking thoroughly for scratches and finding nothing. The sales associate then walked around the car, and we believed scratched the paintwork. Dryvve then proceeded to charge my credit card for 750 euros. This is not a car rental company, it is a scam.

1. Upon arrival at the airport we were told that it would take 40minutes to be picked up to be taken to collect the car.
It took over an hour.
2. When we made it to the office to pick up the car i handed over my credit card. I was told that it wasn't a normal credit card and wasn't from a bank, rather a financial services company and therefore couldn't be accepted unless I bought an extra service with a lower excess that was going to be another 59 euros a day or something insane.
After some back and forth and unnecessary stress and then showing a photo on google maps of the bank branch on a UK high street miraculously they could accept the credit card. They also tried claiming that it wasn in my terms - it wasn't anyway.
3. When they handed the car it was a nice new car and he handed my the digital thing to sign - as i signed i realised it was to sign for the inspection. I hadn't had chance to inspect the car at this point. I said I have just signed that without looking - the man told me it only has 1500 km on the clock - it is new it is in avery good condition.
I went out and inspected the car, took a video, took photos of dint's scrapes and sctratches and very glad I did. I sent these immediately to whatsapp chat with them so i had them time stamped.
Upon returning the car I videoed the car again as evidence as i had a bad feeling.
We went round the vehicle and i was then forced to draw on my photos and videos of the car for the various sctraches that existed on the alloys and the car.
The man and woman that dropped us back to the airport at the end were only nice bit of the experience.

The service provided by both the office and the car rental agency was disastrous. The service was poor, there was absolutely no communication with the customer, fees were excessive, and no information was provided regarding the amount of the fine—making it impossible to pay it independently. Consequently, the processing fee equals the amount of the fine itself: 100%.

Would leave zero stars if possible. Dreadful experience. A stress to find the place. Then waited about an hour after filling in about 80 sheets of paper.

On return, similar experience.

Biggest issue, they took €199 to cover “potential” fines, they say they keep for 6 months, but they DO NOT PAY BACK.
Tried for 2 months.
Having to go via my credit card company to try to get it reimbursed.

At least Robin Hood wore a face mask.

AVOID, go with a reputable company.

A week after the return of the car we are charged for damage to the car. 3 weeks after that, it is still not clear what the precise damage was, and it takes over two weeks to get a reply back to our emails.

Car was decent enough, but I was unfortunate to have a parking offence mainly because I didn't realise it was a no parking area, I paid the fine to have the car released and subsequently Dryyve have charged me 340 pounds via my credit card even though I have provided proof of payment to the Austrian authorities. they're customer service is shocking they do not answer any emails other than the charges they send you, I will never use this company again and would not recommend them to anyone, I am currently disputing the charges on my credit card so at some point they'll be forced to engage, TERRIBLE COMPANY.