Dr. Woof Apparel Reviews 

315
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 250 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the exceptionally comfortable fit, wonderful colors, attractive designs, and the great quality of the items offered by the business. Many buyers also note that their packages arrive quickly and efficiently, making travel and daily work routines much more pleasant. Though some customers experienced recurring issues with sizing, noting that certain items feel entirely too tight around the calves or legs. A few other people also felt that customer support responses were slow, difficult to reach, or unhelpful when trying to resolve exchange problems.

What people talk about most

Product

Users describe positive interactions with product, finding the compression socks and scrubs very comfortable... See more

Quality

People report positive experiences with quality, highlighting that the products are made from durable and... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark contrast between exceptional support... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of highly... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reporting prompt and efficient shipping... See more

Reviews shaping this summary

Rated 4 out of 5 stars

One of the most important things about a company is its customer service. These guys have been fantastic from the start. Their turn around for an email is only 12 hours max. Lovely compression socks a... See more

Company replied

Rated 4 out of 5 stars

Bought 2 pairs of compression socks and followed the online sizing. Unfortunately the size was a little off, and they did not fit. I emailed and was told someone will contact me. It took a few days wh... See more

Rated 5 out of 5 stars

Very happy with the quality of the compression socks from Dr Woof. It honestly feels like my feet are being hugged and cared for. I noticed a huge difference after a long night shift — my legs and fee... See more

Company replied

Rated 5 out of 5 stars

Customer service is A1! Super polite and could not do more to assist and advise. The products- I bought 4 pairs of compression socks which I wore on my recent trip abroad. The designs are great, not... See more


Company details

  1. Uniform Store

Written by the company

Aussied Owned & Operated Premium Medical Scrubs Uniform Designed By A Family of 3 Doctors.


Contact info

3.5

Average

TrustScore 3.5 out of 5

315 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(315)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Petite size

Good material and I like how it feels on skin. The elastic waist band seems durable and doesn’t get overly stretched with just several wears and washes.

Petite size pants still runs long for 1.5cm girlie like me so u have to tailor it short and I have to tuck my shirt in so I lose the top pockets. When I lean down, the v line drops so you have to use a hand to secure that area when you lean down.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic

Not only are the products sub par but the companies communication and processes are pathetic. Returned scrubs over 4 weeks ago. No communication no refund. This company must be making 2 bucks out of mums garage

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the quality of the…

Very happy with the quality of the compression socks from Dr Woof. It honestly feels like my feet are being hugged and cared for. I noticed a huge difference after a long night shift — my legs and feet felt much less tired and heavy. The quality is better compared to some other famous Australian brands I have tried. The socks were also very well packed. Highly recommended, and I will definitely order again.

22 May 2026
Unprompted review
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Reply from Dr. Woof Apparel

Hi Deana,

Thank you so much for your wonderful review! 😊 We’re thrilled to hear that our compression socks made a difference during your long night shifts and that you felt the comfort and support in your legs and feet. Your kind words about the quality and packaging truly mean a lot to us.

We can’t wait to have you order again and continue supporting you in every shift!

Rated 4 out of 5 stars

Support Aussie -Great compression socks -Great customer service

One of the most important things about a company is its customer service. These guys have been fantastic from the start. Their turn around for an email is only 12 hours max. Lovely compression socks and love the colours. I wear them every day that I’m working. Love that it’s an Australian company too.

1 May 2026
Unprompted review
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Reply from Dr. Woof Apparel

Hi Mel,

Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear you’re enjoying the compression socks and love the colours, and it means a lot that you appreciate our customer service. 😊

We’re proud to be an Australian company and it’s wonderful to know our products are helping you every day at work.

Thanks again for your support!

Rated 5 out of 5 stars

Just received my socks today and tried…

Just received my socks today and tried one on and the immediately coolness of it was amazing
I'll be wearing them for the first time Thursday to work
I hope they impressed me Just as much as the first try

26 May 2026
Unprompted review
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Reply from Dr. Woof Apparel

Hi Mirta,

Thank you so much for sharing your experience! I’m thrilled to hear that your socks felt so cool and comfortable on your first try. 😊

We hope they continue to impress you during your shifts, and that they help keep your legs feeling great while you’re at work.

Your feedback means a lot to us and helps us continue creating products that our customers love.

Rated 5 out of 5 stars

1st order after developing a DVT due to…

1st order after developing a DVT due to a fall. Great quality and make such a difference when wearing them

21 May 2026
Unprompted review
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Reply from Dr. Woof Apparel

Hi Michelle,

Thank you so much for sharing your experience! We’re thrilled to hear that our socks are making a difference for you, especially after such a challenging time. 💛

Wishing you continued comfort and support, and we really appreciate you choosing Dr Woof Apparel!

Rated 5 out of 5 stars

Excellent customer

Excellent customer service by Michael and the ease of purchasing online. Quick delivery and the compression socks are amazing.

18 May 2026
Unprompted review
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Reply from Dr. Woof Apparel

Hi Yvonne,

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Michael and that you’re enjoying your compression socks. 😊

We really appreciate you choosing Dr Woof Apparel and taking the time to leave a review!

Rated 5 out of 5 stars

Love the feel and look of the bamboo socks.

Love the feel and look of the bamboo socks. I unfortunately ordered the incorrect size. Dr. Woof provided amazing customer service and sorted out my issue. New socks arrived and fit great. I can’t believe how much relief the socks provide, literally instantly. 🧡🐶

1 May 2026
Unprompted review
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Reply from Dr. Woof Apparel

Hi Lisa,
Thank you so much for sharing your experience! We’re thrilled to hear that your new socks fit perfectly and are providing instant relief. 🧡🐶

We really appreciate your kind words about our customer service, it means a lot to the team. Enjoy your bamboo socks, and we hope they keep your legs feeling amazing!

Rated 5 out of 5 stars

My order for compression socks came…

My order for compression socks came quickly. I was a bit surprised at the colour. Turned out to be chocolate brown, not black as I thought.
The % of bamboo is 40%. Not 100%.

The size guide was accurate. They fit well and feel good.

Michelle

21 May 2026
Unprompted review
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Reply from Dr. Woof Apparel

Hi Michelle,

Thank you for taking the time to share your experience! We’re glad to hear your order arrived quickly and that the size guide was accurate and the socks fit comfortably.

We appreciate your feedback regarding the colour and bamboo content. Your comments help us improve the clarity of our product descriptions so future customers know exactly what to expect.

Thank you again for your review. We hope you continue enjoying your socks!

Rated 1 out of 5 stars

Extremely poor customer service

Still no resolution to my order from May 3rd. Company responded to my previous review with an email telling me the socks I ordered were not in stock. I believe I would never have been given this information as emails are never responded to. I have a flight at the end of this week and thought 3 wks was plenty of time to receive an order that gives a 1-3 day delivery time and I only live around 40 mins from the address of the company. I have ordered socks and scrubs, my money was taken on May 3rd and order status has not been updated since.
The customer service and lack of responding to emails is extremely poor, I am very disappointed and have never had to give a bad review for a company before.
I would like to know what is happening with my order and be given the contact details of a supervisor or manager.

I finally received my order 2 days ago, I think I will be happy with my purchase but unsure if I would use this company again due to the extremely poor customer service and ordering experience. Stock availability seems to be a huge issue. Response time to emails is very poor also. Would be great if this feedback was taken onboard and improvements made in these areas.

3 May 2026
Unprompted review
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Reply from Dr. Woof Apparel

Hi Julie,

Thank you for your feedback. I’d like to reassure you that our team already responded to your email regarding your order, explaining that the socks you ordered were not in stock at the time.

We completely understand your frustration with the timing, especially with your upcoming flight, and we sincerely apologise for any inconvenience caused. Our team is actively working to resolve your order as quickly as possible.

Rated 5 out of 5 stars

Happy - but still to wear

I have received my delivery of One Pair. I have tried them on, but not actually made use of them yet. I leave for my overseas trip in 2 days.
Just trying on, they feel great. I got a larger size so it was not a struggle to get them on - they still feel 'compressed' which is a good thing.

18 May 2026
Unprompted review
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Reply from Dr. Woof Apparel

Thank you so much for your lovely review, Cheryl! 💛

We’re so happy to hear the socks feel comfortable and supportive already, especially without the struggle of getting them on. Finding that perfect balance of comfort and compression is exactly what we aim for!

Wishing you safe and comfortable travels on your overseas trip in 2 days ✈️ We hope the socks keep your legs feeling amazing throughout your journey.

Thank you again for choosing Dr Woof Apparel!

Rated 5 out of 5 stars

Great for dog groomers

I am a dog groomer and use Dr Woof Apparel as my go to. They are great. Very comfortable, lots of different colours and styles to choose and most importantly the dog fur doesn't stick and it's an Aussie company. Also, their customer service is top notch. I had a small problem which they handled very well.
Thanks

18 May 2026
Unprompted review
Dr. Woof Apparel logo

Reply from Dr. Woof Apparel

Thank you so much for your amazing review, Jennifer! 💛

Hearing that Dr Woof Apparel is your go-to for dog grooming absolutely makes our day. We know how important comfort and fur-resistant fabric are in your line of work, so it’s wonderful to hear the scrubs are doing their job well for you!

We also truly appreciate your kind words about our customer service team. We’re always here to help and support our customers however we can.

Thank you again for supporting our Aussie-owned brand. We’re so grateful to have you as part of the Dr Woof family 🐾

Rated 5 out of 5 stars

Great product

Great product, made a huge difference to my legs, very comfortable. Looking forward to wearing them on my long haul flight

19 March 2026
Unprompted review
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Reply from Dr. Woof Apparel

Thank you so much for your wonderful review, Chris! 💛

We’re so happy to hear the socks have made such a huge difference for your legs and that you’re finding them comfortable to wear. That’s exactly what we love hearing!

Wishing you a safe, comfortable, and swelling-free long haul flight ✈️ Thank you again for choosing Dr Woof Apparel.

Rated 2 out of 5 stars

Not made for everyone,

Not made for everyone,
Doesn’t have enough compression at the ankles yet too much in the calf.
After a few hours the stitching caused pressure areas and now I’m having to deal with blisters on my calf.

15 May 2026
Unprompted review
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Reply from Dr. Woof Apparel

Hi Joseph,

We’re very sorry to hear about your experience and the discomfort caused. That’s definitely not the experience we want our customers to have, especially with the pressure areas and blisters you mentioned.

Could you please send us your order number so we can look into this further and assist you properly?

Rated 3 out of 5 stars

Service was good

Service was good, very quickly delivered. My issue is with fit. I’m an average woman 5’8”with size 7 feet and 43cm calves. So, I bought the wide fit. Being concerned I even went up to a medium. I cannot wear the long socks for more than a couple of hours because the tops cut off circulation. They may say wide fit but I wouldn’t recommend them for anyone with a calve circumference of more than 40cm

24 December 2025
Unprompted review
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Reply from Dr. Woof Apparel

Hi there, thank you for your honest feedback and we’re truly sorry to hear about your experience with the fit of the socks. We completely understand how frustrating and uncomfortable that must have been, especially after carefully choosing the wide fit and sizing up.

We’d really love the opportunity to help resolve this for you. Could you please send us your order number so we can look into this further and assist with a solution?

Rated 3 out of 5 stars

Not suitable for very short people

I chose the small size as I’m short (150cm) with small feet. The foot size fits fine but the sock leg is too long for my shin length. You can’t fold or roll over compression socks when flying as it creates an uneven pressure gradient and could actually increase DVT risk. Effectively the socks are unwearable and a waste of money for me.
I contacted Dr Woof about this issue and while their response was prompt and informative they effectively said that perhaps this product is no good for me. This review is to warn other shorter people that the socks probably won’t fit properly.

In response to Dr Woof’s reply I have already emailed your customer service line about this issue but am awaiting a response.

19 February 2026
Unprompted review
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Reply from Dr. Woof Apparel

Hi Alison,

We’re truly sorry to hear about your experience and completely understand your concerns regarding the fit and compression length.

We’d really like the opportunity to help resolve this for you. Could you please send us your order number so we can check this further and look into the best possible solution for your case?

Thank you as well for taking the time to share your feedback. It genuinely helps us continue improving our products and sizing guidance for all customers.

Rated 3 out of 5 stars

Effective quality product

I ordered compression socks which seem to be good quality, time will tell how they wear.
Sizing was accurate; did a great job after a long day & really reduced an existing problem of ankle swelling. Would recommend.

12 May 2026
Unprompted review
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Reply from Dr. Woof Apparel

Hi Margie,

Thank you so much for your kind review! We're thrilled to hear that the compression socks are helping with your ankle swelling and that you're happy with the quality. It's always great to hear that our products are making a positive difference!

We truly appreciate your recommendation and look forward to continuing to serve you. If you ever need any further assistance or have questions, don’t hesitate to reach out!

Rated 1 out of 5 stars

Non-existent customer service

Bought a scrub set- unfortunately it did not fit right, neither did sizing up/down. This is fine, however I have emailed the company several times on their online contact email with no success. As I had already exchanged for a different size the online portal for refunds did not allow me to go through with a full refund.
Despite emailing and filling out their online fills (many times) there has been no contact from the company to process my refund. It has been very frustrating to say the least. I will not recommend ordering from this company to friends and colleagues.

11 May 2026
Unprompted review

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