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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and the positive impact on their health. Many appreciate the efficient ordering system and the prompt delivery service, often highlighting the letterbox-friendly packaging. The subscription service is also frequently commended for its ease of use and flexibility. However, some customers have reported issues with the subscription service, including billing issues and difficulties with cancellation. A few people also mentioned a strong, unpleasant fishy smell and taste in certain products, leading to dissatisfaction. Additionally, there were isolated complaints regarding delayed deliveries, lack of tracking information, and unresponsiveness from customer service when seeking refunds for returned items.

What people talk about most

Product

People report positive experiences with products, praising their effectiveness and quality. Many customers... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Consumers find order to be positive. Many customers appreciate the quick and easy ordering system, with... See more

Subscription

Users describe positive interactions with subscription services. Many customers find the subscription process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing products and such good value. The subscribe option is an excellent feature so you never run out. I'm using the detox and debloat tablets, even after one week, I can feel a difference. I hig... See more

Company replied

Rated 5 out of 5 stars

I take Dr Vegan's Gentle Iron & Vitamin C a month before and a month after donating blood. These little miracle capsules mean I can continue giving blood without risking low iron levels. They do what... See more

Company replied

Rated 5 out of 5 stars

I subscribe to "debloat and detox", "gut works", "B12 and just received "ultra energy". The debloat and detox and gut works are a saviour. I can't believe how these products have made a difference... See more

Company replied

Rated 5 out of 5 stars

I was diagnosed with Frontal Fibrosis Alopecia in 2017 so my hair is much thinner with noticeable loss in the frontal area. FFA is an auto-immune condition in which your own antibodies attack your... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Health Consultant
  5. Nutritionist
  6. Wellness Center

About DR.VEGAN

Written by the company

DR.VEGAN® is the multi-award winning range of plant-based supplements developed by practitioners for people of all diets.

DEVELOPED BY PRACTITIONERS

Our plant-based supplements are made in the UK and developed by practitioners, doctors and specialists in nutrition and healthcare. Our formulas contain therapeutic, high potency dosages of the most bioavailable ingredients, which are clinically studied and proven, and they are 'complete formulas', containing all the nutrients required to meet your health goals.

AWARD-WINNING & SCIENTIFICALLY PROVEN

As practitioners, we understand the biggest consumer health issues, and we use only the most effective and clinically proven ingredients that work. As examples, Gut Works® has been awarded 'Best Probiotic for IBS' and research shows it is 3x more effective than standard probiotics; MenoFriend®, loved by over 40,000 women, provides support through menopause, with 89% finding it effective when taken for 60 days or more. Find out more in our Menopause Hub.

RECOMMENDED BY PRACTITIONERS

The DR.VEGAN® range is recommended by experts through The Natural Dispensary, the UK's leading retailer for nutritionists and dieticians, and in leading health food stores and pharmacies including Waitrose, Revital, Whole Foods Market, Medino, Wellness Warehouse, Free Botanical, True Beauty and hundreds more.

EXCEPTIONAL SERVICE

Our service is rated 'Excellent' for a reason. Whether you're looking to address your gut health, stress, anxiety, immune health, joints and mobility, menopause, PMS, vaginal health, men's health, hair growth, healthy ageing of your skin, blood sugar control, heart health, or for the most comprehensive multi-vitamins, our supplements will ensure you meet your health goals. Our nutritionists are always on hand to offer advice, we deliver within 2-3 working days, and delivery is free on orders over £15.

ZERO ADDITIVES OR ANIMAL INGREDIENTS

Most supplements on the high street and online contain nasty additives, animal ingredients, and poor ingredients, such as Magnesium Oxide, Magnesium Stearate, Talc, Gelatin, Stearic Acid, and many more. They're all poorly absorbed and can have side effects. Our supplements contain zero nasty additives, zero animal ingredients, and are free of gluten, dairy, wheat, lactose, sugar, starch, preservatives, artificial colours and flavours.

VIRTUAL NUTRITIONIST SHOP NOW INSIGHTS HUB SHOP GUT WORKS® SHOP WOMEN'S HEALTH SHOP FOR STRESS CONTACT US

100% PLASTIC FREE

Did you know, 60% of recyclable waste in the UK goes into landfill? Our supplements are delivered in 100% plastic-free and certified home-compostable pouches, or 100% recyclable pouches, so they're better for you AND the planet. Our customers have already saved over 30 tonnes of plastic and glass waste from entering landfills.

FREE NUTRITION ADVICE

We're passionate about nutrition, so our nutritionists are always only too happy to offer advice on your diet and health goals, how to make changes to your diet, foods to reach for and avoid, and what supplements can support you. We also recommend using our FREE Virtual Nutritionist service at drvegan.com - it only takes a few minutes and gives you valuable tips and advice on how your diet and lifestyle can help you achieve your health goals, and how you compare to others.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I purchased hp balance tablets have…

I purchased hp balance tablets have been taking them now for over a month. Seem to be working

10 July 2025
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Reply from DR.VEGAN

We are very glad that you have noticed the benefits that DR.VEGAN pH Hero supplements can offer. If you haven't already, do use our Virtual Nutritionist here on our website - https://drvegan.com/pages/virtual-nutritionist - for valuable personalised tips and advice from expert nutritionists on how your diet and lifestyle can support your health goals.

If you have any questions, please do email us at team@drvegan.com, we're always here and happy to help.

Rated 3 out of 5 stars

Not what I hoped

Order arrives on time but as to whether it has done anything positive re my hair, well nothing noticeable. Been on it a few months now.

11 August 2025
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Reply from DR.VEGAN

HI Janet, Thanks for taking the time to leave us a review and we are sorry you do not feel that you have had the results you wanted from our Hair Saviour supplements. Please email our lovely nutritionists that maybe be able to offer you some advice at team@drvegan.com

Rated 4 out of 5 stars

Positive results

Started using supplements in January 2025. I feel they have helped with many of my symptoms, perhaps not all, which is why I have rated 4. I have recently bought another supplement and only 2 weeks in, so I am hoping to see improvements in this area too. Overall good experience and would recommend.

18 February 2025
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Reply from DR.VEGAN

Thanks Lea! We are very pleased that you are enjoying DR.VEGAN supplements and that you would recommend us. If you need any advice, please email our lovely nutritionists at team@drvegan.com who are happy to help :)

Rated 5 out of 5 stars

Dr Vegan is without no doubt the best…

Dr Vegan is without no doubt the best on the market I buy every single time. The ashwandha is brilliant. The packaging is attractive and easy to pop in your bag. Highly recommend

23 June 2025
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Reply from DR.VEGAN

Hi Sarah, We're very happy to hear that you find our products the best on the market! We're so glad you find our Ashwagandha supplement brilliant. Don't forget if you recommend DR.VEGAN, we have our refer a friend scheme where you can earn £10 off your next order(s) for every friend you recommend, and they get a £10 discount on their first order.

Rated 1 out of 5 stars

I return product and its been nearly…

I return product and its been nearly 3weeks they have not return my money back . I have email Dr.vegan team 2times and there replay was if they did receive the product they will do the refund and asking me to track itand see if they have receive the product? I post it on normal post and there is no tracking for normal post and i did send them all the evidence of my post, recipet n the pictures I am handing overthe product to the postoffice counter with Dr vegan address on it n the post office said it will be receive with 3-5days so i thought why i need to spend extra money to track in as normal post was £2.80 there is no help from them n i been there coustermer for long time n this is the first time ever i return a product because i do not use it anymore and Even I cancel that product they still send me with my other product thats why i have to spend money for the post n send it back ,the product was GUT HEALTH and it was £14.00 or more than that .and address is correct and how can they say that they did not receive the product ? And keep asking me to check from my side if they have receive the product ? Its bit strange i thought , And how do i check? No help at all n have not receive my money back yet

16 June 2025
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Reply from DR.VEGAN

Good afternoon Nimi, We are sorry that you have had this experience with Royal mail and your item has not been returned to us. We have processed your refund for you and you will receive an email confirming this. We do appreciate how frustrating these situations can be when having to rely on another party to carry out your wishes. If we can be of further assistance please do not hesitate to contact us.

Rated 5 out of 5 stars

Gut works

This was recommended by my nutritionist and it has helped me with my ibs.

9 August 2025
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Reply from DR.VEGAN

We're happy to hear that our award winning Gut Works, recommended by your nutritionist, has been beneficial to you. Thank you for sharing your positive experience! Don't forget if you recommend DR.VEGAN, we have our refer a friend scheme where you can earn £10 off your next order(s) for every friend you recommend, and they get a £10 discount on their first order.

Rated 5 out of 5 stars

Great Products

Great products and have noticed a difference after taking only for a few weeks.

1 July 2025
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Reply from DR.VEGAN

Hi Sam, We're happy to hear that our products are working well for you! As always, please do email us at team@drvegan.com if you have any questions, we're always here and happy to help.

Rated 5 out of 5 stars

Excellent service!

Keeps in touch with offers and order always on time….even with rubbish Royal Mail!

7 August 2025
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Reply from DR.VEGAN

We're happy to hear that you are happy with our offers and timely deliveries, even with postal service challenges. Thank you for your great feedback! Don't forget if you recommend DR.VEGAN, we have our refer a friend scheme where you can earn £10 off your next order(s) for every friend you recommend, and they get a £10 discount on their first order.

Rated 5 out of 5 stars

Great quality products …

Great quality products which deliver the supplements I need to keep healthy on a regular basis and ideal price.

1 July 2025
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Reply from DR.VEGAN

Hi Brigid, We're very happy to hear that our DR.VEGAN high-quality products are helping you maintain your health. Don't forget if you recommend DR.VEGAN, we have our refer a friend scheme where you can earn £10 off your next order(s) for every friend you recommend, and they get a £10 discount on their first order.

Rated 3 out of 5 stars

Large capsules to swallow

Hi I just have one issue and that's the Size of the capsules and that you recommended to take 2 at a time. I appreciate there is a lot in them but sometimes less is more. Would defo prefer smaller capsules considering taking 2. The actual benefits, seem positive however...need to take for a prolonged period to assess this more

30 June 2025
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Reply from DR.VEGAN

Hi Susan, one of the great advantages of our capsules is that you can break them open and add them to your food and drink, and it doesn’t affect the efficacy of your supplements. The supplements in our range that we don’t advise this for are our pre and probiotic, Gut Works®, Skin Saviour®, HeartPro®, pH Hero®, Women's ProMulti, Men's ProMulti and GastroAid which are better taken on an empty stomach up to 20 minutes before or after a hot meal.

Rated 5 out of 5 stars

Best supplements around.

My order always arrives in a couple of days. I have been taking Dr Vegan supplements for 5 years now & would not buy anywhere else.

2 August 2025
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Reply from DR.VEGAN

We're happy to hear that your orders arrive quickly! We are so glad you're enjoying DR.VEGAN supplements. Don't forget, if you refer a friend you can earn £10 off each of your orders for each friend you refer, and they get £10 off their first order, with our refer a friend scheme, which you can find here: https://drvegan.com/pages/refer-a-friend

If you have any questions, please do email us at team@drvegan.com, we're always here and happy to help.

Rated 5 out of 5 stars

Hair growth tablets working

Ive been using the hair growth tablets for a good 6 or 8 months and I'm pleased to report that ive got about 3 inches of additional growth. My hair is less greasy than it was and looks a lot fuller and my scalp is not so visible.
A natural red head as a child, this has faded a lot and is more brown/grey however I've noticed that my colour seems a bit more vibrant than it was. And don't think that this is a coincidence either...

All in all, I'd highly recommend these tablets to anyone with thin hair, youll just need a bit of patience.

27 June 2025
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Reply from DR.VEGAN

We're happy to hear that you've seen positive changes in your hair's growth and fullness after using our Hair Saviour supplements Natalie. It's great to know that you've noticed improvements in your hair's color and oiliness too. Don't forget if you recommend DR.VEGAN, we have our refer a friend scheme where you can earn £10 off your next order(s) for every friend you recommend, and they get a £10 discount on their first order.

Rated 4 out of 5 stars

I’ve been taking menofriend alongside…

I’ve been taking menofriend alongside low dose HRT for about 6m and think it’s really helping, especially with mood, sleep and hot flashes.,

27 June 2025
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Reply from DR.VEGAN

We're happy to hear that you are finding our award winning Menofriend is beneficial! We appreciate you sharing how it's helping with your mood, sleep, and hot flashes. Don't forget if you recommend DR.VEGAN, we have our refer a friend scheme where you can earn £10 off your next order(s) for every friend you recommend, and they get a £10 discount on their first order.

Rated 4 out of 5 stars

I believe your products are good

I believe your products are good - but I would like more notice of upcoming orders as sometimes I want to postpone them.

23 June 2025
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Reply from DR.VEGAN

Good afternoon Fido, Thanks for your review and we appreciate your comments. An email is sent 4 days before your order is processed to allow you to make any amendments. You can also email the Customer Care Team who can also help with amendments team@drvegan.com

Rated 1 out of 5 stars

Since taking this supplement it has…

Since taking this supplement it has given me chronic diarrhea and as a result I've stopped taking the supplement. I have been taking 1 tablet a day as advised for the last 5 days. I'm not taking any more as I am still suffering even after 24hrs after stopping taking the supplement.

26 July 2025
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Reply from DR.VEGAN

Hi Alwena, this can be quite normal when taking a probiotic and be a sign that it's working. As your gut is repopulated with healthy, active bacteria, this crowds out the bad, unwanted bacteria and organisms, which are excreted in normal fashion. As such, it's quite common for symptoms to get worse before they get better.

We hope this helps and if you have any questions please do get in touch at team@drvegan.com.

Rated 1 out of 5 stars

I placed my order 18 days ago and still…

I placed my order 18 days ago and still haven’t received it. I contacted the company to request a replacement due to the wait time, clearly something has gone wrong with the delivery but I was told I had to wait 35 days for them to put a claim in with Royal Mail.

I waited another week and still no delivery so I asked them for a refund and have had no response from them. It’s a shame, as the products themselves are good, but the delivery service and customer support have been very disappointing and not worth the hassle.

5 August 2025
Unprompted review
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Reply from DR.VEGAN

Good afternoon Rachel, We are very sorry to read that you have had an issue with your order being delivered to France. Unfortunately overseas customs are a law unto themselves and we have no power to expedite deliveries. We are very fortunate that your previous orders have all been delivered without any issues. Your refund has been processed and again we are sorry that French customs have chosen to delay your order.

Rated 5 out of 5 stars

I have noticed an improvement in the…

I have noticed an improvement in the way my stomach has been since starting to take the tablets.
Less bloating, less pain & fewer trips to the toilet.

15 July 2025
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Reply from DR.VEGAN

We are delighted that you have noticed an improvement since taking our award winning Gut Works. The key is continuity to ensure the benefits continue. Our subscription is the easiest and most cost effective option to ensure you never run out. You can find all the details here https://drvegan.com/products/gut-works

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